The Crisis Support Worker will work collaboratively with individuals and partners to de-escalate crises. The role will also involve triaging and assessing all clients accessing the centre. The crisis practitioner’s duty will be to de-escalate low/moderate mental health and social needs and deliver collaborative self-management plans with individuals to improve mental wellbeing.

The main purpose of the role is to assist individuals through appropriate person-centred interventions to be able to address and help de-escalate their immediate crisis experience. Listening to individuals in a crisis will be a key aspect of your role and involves focusing, observing, understanding and responding with empathy, genuineness, respect, acceptance, non-judgment and sensitivity. Having the ability to communicate accordingly and appropriately with clinical intervention services will be key to the role.

Are you passionate about supporting individuals facing alcohol-related challenges? Do you believe in fostering inclusive communities and empowering vulnerable individuals to live with dignity? If so, we would be delighted to hear from you!

Rowan Alba’s CARDS (Community Alcohol Related Damages Service) isn't just a service; it's a lifeline for individuals impacted by alcohol-related issues. Since its establishment in 2010, CARDS has been instrumental in preventing homelessness and enriching lives through the power of one-to-one befriending relationships. With over 70 devoted volunteers, we've built a strong community where everyone's unique experiences and perspectives are valued.

As a CARDS Administration and Communication Assistant, you'll play a pivotal role in ensuring the smooth operation of our program. Working closely with our dedicated team, you'll handle vital administrative tasks to support our mission of providing compassionate assistance to individuals navigating alcohol-related challenges.

Key Responsibilities:

• Maintain accurate records and communications in collaboration with the CARDS team.
• Reach out to volunteers and service users with empathy to gather necessary information.
• Update spreadsheets and documents to track progress and ensure compliance with regulations.
• Uphold our commitment to privacy and GDPR compliance.

The successful candidate will play a senior and supervisory role in the operation of our Esmond Street Service: a 22 place supported living project for older people with learning disability and/or complex needs. The successful applicant will have experience of support planning and review systems, and will be in a position to work on a shift-rota basis. She/he will have experience in a supported living setting, the ability to work on their own initiative, and have a positive, empowering and flexible approach to the support of people with learning disabilities. The post requires the successful candidate to be involved in the supervision and development of the staff team; including training, developing systems, mentoring and auditing. She/he should also possess an appropriate qualification, or be willing and able to achieve this within an agreed timescale.

We are looking for a Care Service Manager to work in our existing service in Govan, Glasgow. You must have a proven track record of supporting adults with learning disabilities and physical disabilities, to manage our service where we support 4 adults.

Person Specification

• Relevant health or social care qualification SVQ Level 4 in Care/Management or be willing to work towards achieving these qualifications. Share will fund the SVQ as you work towards this.
• Excellent written, verbal communication and IT skills including the ability to listen attentively to others.
• Ability to collaborate and work professionally with service users, families, and involved professionals/agencies to provide a service which maximises outcomes for service users.
• Experience of supervising and supporting staff and deploying staff resources efficiently to meet the needs of the service.
• Knowledge and skills to ensure the safe management and administration of medication
• Ability to assess risk with service users/staff and devise support and risk management plans.
• Relevant management experience at Service Manager level or, someone with drive and ambition who might be in a depute position seeking to advance their prospects would be an advantage, however, not essential.

Company Overview

Share Scotland is the Care Sector’s best kept secret. This is your opportunity to join an innovative, family-led organisation. Working as part of a dynamic and supportive team, you will be an enthusiastic person who can bring their own unique skills, interests and ideas to the role of Service Manager.

For almost 33 years, Share Scotland has worked with adults with complex disabilities to provide individually tailored care, supporting our service users to actively pursue their chosen lifestyle within their own home and local community.

Employee Benefits

• Access to fully funded SVQ training after initial assessment period
• Generous 32 days annual leave, rising incrementally after 5 years to a limit of 42 days
• 4% employer contributory pension (above minimum legally required)
• Private Healthcare
• Employee discount programme
• Electric Car scheme
• Cycle Scheme
• Parent led organisation
• Supportive and Friendly Teams
• Investors in people (Silver) employer
• Regularly awarded 6 stars from the Care Inspectorate
• Death in service insurance (2 x annual salary)
• Critical illness insurance (lump sum payment if diagnosed with certain critical illnesses)
• The successful candidate will be subject to a PVG check and registration with SSSC must be made within 3 months of employment commencing.

*Subject to gaining qualifications and length of service

Share is actively working to promote equal opportunities for all