At Edinburgh Dog & Cat Home, love has no limits. We take a big picture view of what is best for dogs and cats; and a tireless, long-term approach to their care. In addition, we strive to create a safe and nurturing environment not only to the animals, but also our people. Our mission is to protect loving homes, find loving homes and run a loving Home.

We are delighted to be recruiting for the newly created role of Operations Team Leader in the Homes Kennel, and Cattery Team.

As an Operations Team Leader, you will play a pivotal role in ensuring the smooth functioning of our operations while upholding our commitment to animal welfare. You will work closely with the Animal Welfare Operations Manager, Shelter Veterinary Partner, and Director of Operations to maintain and enhance the standards of care for our animals.

You will guide and support our kennel and cattery assistants, ensuring they maintain the highest standards of care for our animals. You will oversee their day-to-day activities, providing leadership to uphold our animal welfare standards. Additionally, you will be responsible for managing the team's entire HR lifecycle, from recruitment to performance management, fostering a culture of well-being and professional growth among our staff. Collaboration with various departments will be key, as you work to streamline communication and promote inter-departmental cooperation, ensuring the seamless flow of information throughout the Home. Additionally, you will take the lead in developing and implementing training programmes aimed at enhancing the skills and knowledge of the team, driving continuous improvement in our operational practices.

You will have experience of motivating and developing high-performance teams. You'll excel in managing change while aligning with the Homes goals and maintaining current best practices. With exceptional administrative skills and attention to detail, you'll guide your team through challenging situations with empathy and resilience. Your adept communication, IT proficiency, and understanding of the employee lifecycle will be instrumental in creating a positive and supportive work environment.

If you are passionate about animal welfare, possess the leadership skills to drive operational excellence, thrive in problem-solving, and are eager to contribute to a collaborative workplace, join us and make a difference today!

Organised, motivated and a confident communicator, you’ll be responsible for driving income and building relationships throughout the agricultural community in Scotland to help ensure we have the funds needed to deliver our services.

We welcome applications from a variety of backgrounds including (but not limited to) account management, marketing, fundraising, event management or sales.

From supporter stewardship to event planning – no week will be the same. You will be joining a hardworking team dedicated to driving the charity forward and making a difference.

We are looking for an engaging, passionate and pro-active person who can think on their feet and take initiative.

Along with great copy writing and social media skills, you will also have excellent admin and organisational skills. You will be experienced at developing relationships and can manage a busy and varied workload.

The role requires some weekend and evening working, and requires on occasion to work outside the scope of the role to assist with delivering the strategic objectives of the charity.

The Purpose of the role is to:

1. Support the development and implementation of fundraising operations to maximise fundraising income and improve efficiency across all income streams.

2. Engage with key stakeholders to raise awareness of the charity and the services provided to support income generation.

3. Provide assistance to the wider team in terms of administration, analysis, digital, financial, events.

We offer

• Hands-on experience and ongoing support and guidance from our Head of Fundraising
• Time in lieu for any agreed overtime you do
• Flexible location (where possible)
• An opportunity like no other to work in an excellent team for an exceptional Scottish charity

Looking for an opportunity to work for a flexible and family friendly organisation with good pay and conditions?

SCVO is the membership organisation for the voluntary sector in Scotland and we take pride in being a good employer. Our staff can work a blend of office and home working and flexible working requests are a ‘day one right’.

We are seeking an experienced Technical Support Engineer to join our dynamic IT team. Your role is crucial in ensuring smooth operation of systems and applications, providing comprehensive assistance across networks, servers, cloud, desktops, and more. You'll also support our Managed IT service for the voluntary sector, delivering support remotely and on-site to our partners.

Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.

Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.

We strive for a fair and transparent interview process; if you are successful and selected for interview, we will share our interview questions with you at least 3 days before the interview date.

To develop and deliver the Royal Zoological Society of Scotland (RZSS) volunteer programme including innovative and creative volunteering activities; managing volunteer partnerships and projects part of the onsite discovery programme to engage our daily visitors.

To support the development and delivery of community partnerships programmes and explore opportunities for continued development of the community and discovery programmes.

Some of the things you’ll do:

• Contribute to and develop, monitor and maintain, an RZSS Strategy, plan, and policies for volunteering
• Lead on the planning, development, delivery, coordination and evaluation of the volunteer programmes and resources to achieve agreed outcomes including the NLHF activity programme.
• Ensure that RZSS are meeting or leading best practice in volunteering practices.
• Lead all aspects of volunteering activities for agreed target participants, to agreed standards supporting RZSS' vision and mission, ensuring all activities deliver meaningful outcomes.
• Support and take an active role in the:
  • development and delivery of the annual community plan; meeting agreed engagement targets.
  • creation of programmes including the wider discovery programme(s) which promote the RZSS' resource as community hub to support initiatives to strengthen community.
• Maintain dynamic first-class customer service and public engagement, focusing on delivering informative, professional presentations and exceeding audience expectations.

What we’re looking for:

• Educated to a degree level in a relevant subject of extensive practice experience in a similar field other zoo related management systems
• Excellent working knowledge of the Microsoft Suite (Excel and Word)
• Substantial experience and understanding of working with communities including the development of community programmes
• Practical working knowledge of GDPR regulations
• Sound understanding of public engagement best practices
• Working knowledge of the natural world, conservation, and science
• Extensive practical understanding of nonformal learning and engagement best practices
• Substantial understanding of the Scottish volunteering processes and policies.

What you’ll get in return:

• Starting salary between £31,531- £32,413 (offer based on experience) with future salary progression up to £36,250 per annum
• 37.5hr working week
• 34 days annual leave (pro rata)
• Discount in both retail/catering
• Access to a healthcare plan
• Employer contributory pension scheme
• You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.