This vacancy has now closed

Supporter Care Officer

  • Full time
  • £18,809 – £20,259
  • Edinburgh EH9 1AT
  • Closing 6th April 2023

  • Advertised from 27th March 2023
  • Pay award pending.
  • FR2023/03


Raising funds is essential to ensuring that we can help keep children safe, well and loved with their families.

Children 1st is looking for two new members of our Supporter Experience Team.

Due to internal career progression, we have two Supporter Care Officer vacancies.

Our Supporter Care Team help us deliver gold standard stewardship. Relationships start with donors and supporters from the minute they pick up the phone or respond to an email enquiry.

Alongside providing gold standard stewardship, the team supports the fundraising department by processing payments, reconciling income, ensuring data is accurate and up to date, and fulfilling supporter requests.

We need someone who is friendly, focused, organised, and has a keen eye for detail.

If you have customer service or operations experience or are looking to start a career in fundraising, and have a passion for supporting Scotland’s children - we want to hear from you.

This a permanent, full-time role of 35 hours per week. You will be based at our Edinburgh office at Whitehouse Loan.

Application notes

To find out more and apply please visit our website

Closing date: 6th April at midday. It is anticipated that interviews will take place on 18th and 20th April 2023.