The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.

The Digital Advice Content Team’s primary role is to provide digital advice content for Scotland. The successful candidate for this role will be:

• Comfortable using evidence, data and research to make the right content decisions
• Able to contribute to and use style guides and design patterns to produce consistent content
• Someone who puts user needs at the heart of their work, to make people's interactions with online content as simple and speedy as possible
• Experienced in evaluating current content strategies based on the results of user research and data for constant improvement of existing content
• Able to build relationships and work closely with policy, legal and other expert colleagues to make sure content is accurate and consistent
• Capable of promoting user-centred content design within the department and beyond
• Experienced in communicating in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact
• Encouraging the use of different communication methods, including digital resources, and highlight the benefits, including ensuring cost-effectiveness
• Ensuring communication has a clear purpose and takes into account people’s individual needs
• Able to share information as appropriate and check understanding
• Someone who shows positivity and enthusiasm towards work, encouraging others to do the same
• Confident in ensuring that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests
• Alert to emerging issues and trends which might impact your work area and new opportunities

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to the lives of people moving to or living in Scotland.

Occasional travel to the Edinburgh and Glasgow offices will be required.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and blended/hybrid working opportunities for every role.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for blended working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

Come and join the team at Cyrenians Communities.

Are you passionate about working with young people seeking asylum?

Do you want to work in a small team making a big difference in young people’s lives?

Do you want to work somewhere which ensures that the voice of those with lived experience and staff is central to decision making?

If so, then our Senior Key Worker role at Lotus may be the one for you.

About Our Lotus Community

The Lotus Community is based in North Edinburgh, we offer accommodation and support to unaccompanied asylum-seeking children. The purpose of the community is to provide a safe and supported living environment for the young people to live, learn and develop together while they go through their asylum journey.

About the role

You’ll be:

· Providing direct line management to a small team of staff

· Ensuring the referral, induction and moving processed are effective and trauma-informed.

· Ensuring our Safeguarding and Human Trafficking prevention processes are maintained to the highest standard.

· Providing occasional groupwork sessions as part of a programme of wellbeing activities.

· Overseeing the volunteer placements at Lotus and providing support when needed.

About You

We are looking for a flexible, well organised and passionate individual who is aware of the challenges our young unaccompanied children face. You will have experience of working with a similar client group, excellent communication skills, and a creative approach to problem solving. You will also have line management experience, and be motivated to work towards positive change.

You will be joining a staff team committed to the highest quality of care and support, and always striving to develop further. This means there will be great opportunities for you to both learn and develop, while sharing your skills and experiences.

How we’ll support you

An experienced and knowledgeable team member will provide full induction, and your line manager will provide regular support and supervision. You’ll also have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.

About us

At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.

You can find out more about our impact and our values online.

Are you passionate about making a difference to the lives of young people? Do you want a flexible, varied and meaningful job in a supportive team? Do you value great employee benefits such as 360 Wellbeing membership and an annual training budget? Apply to join us!

Bridges Project is a leading youth work charity that helps young people aged 12-25 in East Lothian and Midlothian overcome challenges and adapt to adulthood. For nearly 40 years, we have helped young people develop their life skills, improve their educational attainment and move into employment or further education.

We have a vacancy for an Educational Support Worker to deliver an effective casework and group work service to young people experiencing a range of challenges such as non-attendance at school, low attainment, poor mental health and family poverty.

The successful candidate will:

• Support young people to gain employability skills, life skills and accreditation; helping them in to work, apprenticeships, further education or vocational training
• Provide vocational/industry specific accreditation and training to groups of young people alongside individual support to address particular barriers
• Take the lead on the service and to provide an effective interface between young people, partners and stakeholders involved in the service.

This is an exciting position in which the successful candidate will take pride in developing a programme of delivery which will provide young people with clear pathways to positive destinations.

It is essential that candidates have a full, clean driving licence and constant use of a car. Membership of the PVG scheme will be an essential requirement of the post. A contributory company pension scheme is offered with a 10% employer contribution.