This vacancy has now closed

Freelance Digital Community and Services Manager (part-time)

  • Part time
  • Sessional
  • Remote (UK charity)
  • Closing 29th March 2023

  • Advertised from 15th March 2023
  • 15 hours per week. Length: 3 month freelance contract (then 1-month rolling freelance contract). Rate: £17 per hour (equivalent to £127.50 per 7.5-hour day)


Since launching in 2021, Covid Aid has reached thousands of people across the UK with support, advice, and information. We have built an award winning digital community with over 1400 members. The Charity has recently received some funding from the Scottish Government, which will enable growth and direct services to our Long Covid Community in Scotland.

At the moment there are more than 2 million people around the UK who have been living with Long Covid, with families and loved ones also dealing with the deaths of more than 200,000 people. With rates still high, these numbers will continue to Grow, with media attention elsewhere the fight for support for our Long Covid Community is more important than ever.

With the growth of our digital community in mind we are seeking a Digital Support and Services Manager. The person we are looking for will have an understanding of the Community North Star metric, and follow the SPACES model. Our digital support platform will continue to allow users to speak to each other and provide peer support, whilst in addition creating a community of interest groups, courses, webinars and other therapeutic sessions and courses. Through promotion of groups, courses, and events on our other digital channels we will reach our monthly audience, meaning that we can provide support to an ever-increasing and diverse audience of individuals who have been significantly impacted by Covid-19.

The role is 15 hours a week and the hourly rate is £17, we would expect that this would be worked over several days but this can be flexible to incorporate other commitments. This will include short regular meetings with the Executive Director as well as a fortnightly meeting with volunteers and colleagues.

The initial contract length is for three months, rolling on a monthly basis monthly after this. (With covid aid or the freelancers to provide a notice period of one month prior to departing role.) We hope that the flexible nature of this role will attract a candidate that can start as soon as is practical.

Application notes

If you feel you would like to join our small but innovative charity. Please send a copy of your current CV to or if you would like a chat please contact the same email address.

We would look to close interest by 29th March 2023.