Are you ready to make an impact and elevate our housing services? We're looking for a Housing Coordinator to join our team on a permanent basis.

You will help propel our housing team towards excellence by contributing to exceeding our department's goals.

We will achieve this by championing extraordinary customer service and driving digital transformation and innovation.

Key Responsibilities:

The successful candidate will deliver exceptional housing and customer Service and be the responsive go-to for inquiries, offering expert advice.

They will play a crucial role in termination of tenancy processes and allocation management and be the ambassador for customer-facing services and self-service options.

Collaboration with Key Stakeholders is a crucial part of the role as you will be the support system for both internal and external agencies.

For more information, please see the attached job description and person specification.

Blackwood offers a range of employee benefits, including:

• Enhanced Well-being package including 24 hour GP service, physiotherapy and mental health support
• Company sick pay scheme on completion of probationary period
• 34 days’ holiday per annum, pro rata for part-time hours
• Company pension scheme and other benefits
• Development and Learning opportunities

Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

PLEASE NOTE: THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP

The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £10.50 - £10.88 per hour
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement
• a choice of pension scheme with employer contributions
• flexible working policies
• access to extensive paid training and development opportunities
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Long service awards
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

We’re seeking a friendly, organised and professional Receptionist/Administrator to join our team. As the first point of contact, you will play a crucial role in creating a positive and welcoming experience with your exceptional customer service skills at our organisation’s central support office. In addition, you’ll support the wider team with administrative tasks including general office duties.

Receptionist Administrator Role Profile

About You:

Drawing on your past experience of providing a high standard of customer service in a similar role, you will be well versed in Microsoft Office packages and have the ability to adapt to shifting priorities. Your organisational skills, initiative and attention to detail will drive you to provide the best possible service. Moreover, you should possess the following qualifications and attributes:

• Although not essential, ideally, you’ll have a minimum of an SVQ 2 in Business Administration or equivalent.
• Ability to use own initiative and to work flexibly as part of a team.
• Excellent verbal and written communication skills.
• Use of Microsoft Office packages including Word, Outlook, Excel and Publisher.
• Excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.
• Friendly, approachable and willing to help attitude

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Senior Managers you will be able to develop in your career.

Are you looking for a change of job or career?

Are you passionate about making a positive difference in people’s lives?

Key, are a compassionate and caring social care organisation who have worked in Dumfries and Galloway for around 40yrs. We are based in Dumfries town centre and are committed to providing high quality, flexible, person centred services to people who have a wide variety of support needs including, learning disabilities, autism, young people in transition and people who have mental health support needs.

Due to our services expanding we are looking to recruit a Team Manager.