Top job! Operations Manager
- Full time
- £38,936 – £40,790
- Flexible - Rachel House, Kinross or Robin House, Balloch
- Closing 8th March 2023
- Advertised from 23rd February 2023
- + car allowance. Permanent. 35 hours per week
Role
Every week three children in Scotland die from a life-shortening condition. For thirty years Children's Hospices Across Scotland (better known as CHAS) has been offering a full family support service for babies, children, and young people with life-shortening conditions. This includes palliative care, family respite and support through our hospices, homecare services and hospital presence. Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. This post will be instrumental in achieving this vision.
Currently, CHAS holds 11 owned and leased sites across Scotland: two hospices open 24 hours, 7 days a week, 365 days a year, four shops, six offices and staff bases, and Ardoch, a 136-acre residential events venue on the banks of Loch Lomond.
CHAS are now approaching the market to fill a key management post which will play a vital part in leading the development and operational management of whole Estate. This post holder will work and collaborate widely with managers across the organisation and will contribute to the leadership of the organisation.
The Purpose of the Job:
The post holder will be responsible for overseeing the provision, delivery and management of the Asset and Hard FM Services for the CHAS estate, including the following:
- Lead the development and implementation of a maintenance strategy and systems and processes that ensure all assets are statutorily maintained to the highest standard;
- Delivery of Capital Projects including refurbishment and improvement projects;
- Responsible for Procurement and Contract Management across all aspects of Hard Facilities Management and Capital Development;
- Assist the Head of Estates and Facilities in the development of the Property Strategy;
- Ensure the smooth running of the facilities function across the organisation, managing and small team and ensuring an ongoing understanding of the needs of the organisation and the children and families it serves;
About You
- You will be an enthusiastic and motivated manager with a minimum of five years’ experience of managing support services or related function in a multi-user, multi-site environment.
- You will have experience of managing a wide range of professional services such as property, facilities and health and safety management;
- You will be degree qualified and hold a post graduate or professional qualification in a relevant subject e.g. IFMA
- You will have a high level of knowledge of relevant industry standards and of current Health and Safety Legislation and Management and Risk Management
- You will have demonstrable experience of business process workflow as well as administrative and organisational policies and procedures
- You will have excellent communication skills, be highly organised and be able to prioritise effective
Application notes
If you think this is the perfect role for you and would like to be part of the future of CHAS, please apply by submitting your CV with a covering letter explaining how you can add value by making a difference in this role to careers@chas.org.uk by the closing date on 03 March 2023.
chas.current-vacancies.com/Jobs/Advert/3022188
Queries regarding the recruitment process: careers@chas.org.uk or 0131 444 3293 or please contact Danielle Thomson, Executive Support Coordinator on 0131 444 3294.
This post is subject to a Protection of Vulnerable Groups (PVG) check.
CRM Process Analyst and Implementation Lead
- Full time
- £37,870 – £40,501
- Glasgow or Edinburgh with some remote working (Hybrid)
- Closing 3rd April 2024
Introduction
Are you someone who genuinely wants to make a difference? Are you motivated by transformational change? Have you experience in improving processes and creating successful business systems? If so, we want to hear from you!
This is a vital and exciting role that will allow the award winning fundraising team at Children’s Hospices Across Scotland (CHAS) to rethink and change how we use the CRM and the associated processes as we look ahead to the next decade of fundraising.
This multi-disciplinary role will work as part of a small team providing specialist technical expertise to manage the CRM development. You will be responsible for reviewing all existing CRM process to ensure they are appropriate for the new system as well as managing the implementation of integrations with the CRM and third party applications.
Key responsibilities
- Lead the analysis and development of existing processes to support the growth ambitions of CHAS and align with the move to an updated version of our current CRM.
- Research, propose and develop changes to policies, services and processes
- Train and support colleagues in the move to our updated CRM
- As a process improvement expert you have freedom to act to address issues identified without reference to line manager working within change control and risk management mechanisms
About you
You will have knowledge of fundraising CRMs and experience in process analysis and change. You will be an excellent project manager and communicator with a proven track record in managing system integration projects.
- Experience in implementation as a functional lead, CRM and fundraising systems or equivalent
- Demonstrable experience of process analysis, process improvement and resolving complex issues
- Highly effective team working skills, with an ability to collaborate with others and develop strong and effective working relationships across an organisation
- Excellent communicator with a friendly manner
- Meticulous approach to planning and excellent attention to detail
- Accountable for self, actions and decisions
Top job! Head of Facilities and Property Management
- Part time
- £46,244 – £53,789 pro-rata
- Racecourse Road, Ayr, with a temporary decant to Lochranza Building, Ailsa Hospital, Ayr
- Closing 31st March 2024
Would you like to join us during a period of transformational change? Do you have the desire to help make improvements to our Hospice with your knowledge, expertise and experience with all thing’s property and facilities?
About us
The Ayrshire Hospice is coming to the most exciting phase of our “once in a lifetime” Capital Build project, which will ensure that we are prepared to meet the needs of our community long into the future. Everything we do is about making today matter and our patients and family's voices are at the heart of our Hospice.
Upon the much-anticipated move back “home”, we are looking for someone dynamic, knowledgeable and forward-thinking who will lead and advise on the set up and maintenance of our brand-new Hospice building as well as our other commercial properties.
About the Role
We have an exciting opportunity for an individual to lead the Estates & Facilities Service and as such we are looking to appoint a highly motivated and conscientious individual to work as our Head of Facilities and Property Management. You will introduce new processes, procedures & partnerships to adopt the highest standards of health & safety to ensure successful ongoing operation of the Hospice. You will be responsible for the overall management of our buildings including the management of hard and soft services, health and safety and statutory compliance and have budgetary management of expenditure.
About You
This important role calls for strong organisational and communication skills with a high degree of planning and attention to detail. Significant experience in the facilities management sector is essential. The successful candidate will also have strong financial skills and be able to work well under pressure. You will also have excellent communication skills and be able to prioritise and work under pressure.
About the Role: We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and local volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using member insight gathered from local members.
Responsibilities:
At CSSC, we must ensure that our offer, both locally and nationally, provides our members with a great experience and enables them to do the things they love. To help us achieve this, you will:
• Support volunteers in delivering a regional and local programme aligned with CSSC's strategy, mission, vision, and values.
• Use the local member insight to deliver what our members are looking for, as well as introduce them to new opportunities and activities.
• Ensure adherence to operating processes, framework, and legislation.
• Enhance volunteer skills and experiences, celebrate volunteering, and attract new volunteers to CSSC.
• Collaborate with the Regional Chair and volunteers to monitor progress, attend local meetings, and evaluate the delivery of activities and events.
• Foster effective networking and collaboration across the team, champion best practice and seek out new ideas and ways of doing things.
• Attract, recruit, and induct new volunteers to ensure confidence and excellent service provision for our members.
• Ensure key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
About You:
• Effective time and workload management skills.
• Resilient and flexible with the ability to work under pressure.
• Strong relationship-building and management skills.
• Ability to work independently and collaboratively within a team.
• Personal drive and enthusiasm with a positive attitude and a desire to succeed.
• Committed to continuous improvement and innovation.
Key Skills & Experience: Essential
• Minimum of 3 years relevant volunteer management experience.
• Good working knowledge of MS Office including Word, Excel, and Outlook.
• Effective written and verbal communication skills.
• Full UK driving license (travel required).
Desirable
• A relevant degree or professional qualification in volunteer management (not essential but advantageous).
• Experience with building and working with high-performing teams.
• Working knowledge of CRM and digital Event Management Systems.
What We Offer:
• 24 ½ days annual leave + Bank Holidays.
• Free CSSC Membership.
• 90 minutes of wellbeing time per week.
• Flexible working arrangements.
• Excellent company pension schemes.
• Training and Development opportunities.
• Access to Employee Assistance Programme.
About Us:We are a not-for-profit membership organization with over 130,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organization values are Passionate, Progressive, Supportive, and Social.
Programme Quality Manager
- Part time
- £36,855 pro-rata
- Remote with some travel to Service Sites (Remote)
- Closing 23rd April 2024
This is an exciting opportunity for an experienced programme quality professional to make a difference at a charity providing vital services to families across the UK. The Breastfeeding Network (BfN) is a family-friendly employer with an excellent reputation for quality-assured services, evidence-based training and information. The Programme Quality Manager is a member of BfN’s Senior Management Team. You will use your skills and experience in data and management of an experienced, multi-disciplinary team to support your colleagues to continually improve the impact, sustainability, effectiveness and relevance of our work and so to enhance BfN’s ability to influence and secure diverse funding sources. We are a Scottish registered charity making a difference to women and families across the UK.
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