- Advertised from 25th January 2023
- Hours: 36 per week. Pay award pending.
Role
About Us
Kingdom Housing Association (KHA) is the parent organisation within the Kingdom Group and is one of the leading providers of affordable housing in East Central Scotland.
We live by our CARES values of Customer, Accountable, Respect, Efficient and Supportive.
About the Role
An exciting opportunity has arisen for a self-motivated professional to join us as a Housing Management Team Leader. Based at our office in Glenrothes you will coordinate the services for the Housing Management Team and contribute to delivering continuous improvement in customer services.
About You
You will have strong, proven, previous experience of working as a leader in a housing, tenancy or similar organisation with a good knowledge of the welfare reform legislation and the social housing sector.
We are looking for a highly motivated, driven and customer focused person with a passion to ensure the best outcome for our customers. You will be a confident communicator with experience of leading and developing a team.
You will be educated to CIH Level 5 or have substantive relevant experience, good standards of accuracy and attention to detail, providing clear and concise evidence based reports on complex matters.
You will have a driving licence and access to a car for business use. You will be required to complete a satisfactory Standard Police Act Disclosure Scotland check.
We offer
- An attractive salary and benefits package.
- A contributory pension scheme (employer contribution of 10%) and option to join the salary exchange pension scheme.
- A variety of flexible and hybrid working arrangements such as flexible working hours, compressed hours, remote working including flexibility around where work is carried out.
- Generous annual leave entitlement of 37 days (33 days plus 4 days public holidays).
- After 5 years continuous service, you’ll receive an additional 2 days annual leave and a further 2 days after 10 years.
- Option to sell up to 1 weeks annual leave
- Access to our Kingdom Academy offering a range of learning and development opportunities.
- Enhanced family friendly (enhanced maternity, adoption, paternity and shared parental leave) and sick pay entitlements (up to 6 months full pay).
- Access to our employee assistance programme providing a free information service and an employee counselling service.
- Discounted gym membership.
- Access to our Employee Benefit Platform providing a large range of discounts across UK retailers, our Cycle to Work scheme, travel and leisure staff benefits enabling you to spread the cost of holidays and wellbeing support.
Application notes
Application Closing Date: 12 February 2023
You can apply online by visiting our website: kingdomhousing.org.uk/jobs and clicking on the Kingdom Housing Association Vacancies link. Applications must be made using our online application form.
This position is open to internal and external applicants.
Interviews will take place in the form of an Assessment Centre on Friday 24 February 2023 at Saltire Centre, Glenrothes.
Kingdom is committed to contributing towards the eradication of homelessness. As part of that, we particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. We will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If we offer you the role and you are homeless at that point, we will also offer you a tenancy in one of our properties as part of the Naumann Initiative. If you wish your application to be considered under the scheme, please state this under “Supporting information” on your application form.
Scottish Charity No: SC000874
We are pleased to invite applications for the above positions within the Technical Team in support of our ambitious procurement and investment plans across component replacement, Major Repairs, and Cyclical Maintenance, to deliver robust asset management, SHQS compliance, net-zero initiatives, and towards enhancing resident service satisfaction and improving neighbourhoods.
The successful candidates will have a relevant professional qualification, skills, and experience to actively shape and lead the delivery of projects from business case, stakeholder engagement, through to pre and post contract administration. You will demonstrate, excellent communication, multi-tasking, and proficient IT skills. As a key part of the wider GWHA team in delivery of our Corporate Plan objectives we look forward to reviewing applications from candidates that can make a difference in the following areas:
- Preparing procurement business cases in compliance with GWHA’s procurement strategy, ensuring timely preparation of work specifications and tenders, and contributing to tender evaluations.
- Development of relevant consultant appointment service level agreements, appointment documentation and rolling performance monitoring / management.
- Delivering a range of planned / ad-hoc major works / common repair, and investment initiatives including cyclical, SHQS & EESSH compliance projects, and ad-hoc component replacement as directed.
- Property inspections / reporting, to assess compliance with SHQS / EESSH, to inform investment strategy.
- Sound awareness / understanding of Health & Safety compliance requirements in relation to Asset Management / Technical services.
- Monitoring service satisfaction, mitigating complaints.
- Effective day to day operational communication with internal and external stakeholders.
In return, GWHA offer generous EVH Terms and Conditions including:
- 25 days annual leave and 15 public holidays
- defined contribution pension scheme
- Death in Service Benefit
- Flexible working practices including flexi time, enhanced occupational maternity, paternity and shared parental leave
- Cycle to work scheme
- Specific GWHA benefits including; annual service commitment award, long service award and additional festive leave
- Professional development & training opportunities
Would you like to join an organisation that is committed to delivering quality and affordable homes with excellent customer service? We recognise that by putting our tenants and customers’ voices at the heart of what we do, we can better support our goals of improving lives, homes and communities.
We are launching an exciting new initiative called Reach and Connect, a two-year project to build relationships with our customers and expand our support to our communities into the future,and are now looking for suitable candidates to help us move forward on this agenda.
We are looking for a skilled and enthusiastic individual who can support our communication activities as well as deliver our community engagement strategy. We believe that great people make a difference to our business and welcome interest from candidates from a range of backgrounds.
You will have excellent communication, interpersonal, project management and professional skills and be a team player with a positive attitude and clear customer focus. Ideally, you will have experience in the areas of communications, engagement and customer service.
The post holder will assist Atrium to advance its Tenant Engagement and Empowerment Strategy, engaging with tenants, local community groups and external stakeholders, to better understand their needs and aspirations for the services they receive, and to ensure their views are expressed and considered in the decision-making process, with future services tailored to meet their needs.
The successful candidate will be required to deliver a professional, reactive and proactive service to support the communication, values and objectives of Atrium. You will help to pull together content for our publications, website and social media, and design high-impact campaigns to communicate key messages to our customers about the services we provide.
You will also have strong skills in building relationships and experience of partnership working as well as good IT skills.
We know that not all candidates will meet every single desired requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you, please go ahead and apply!
*Our staff currently work from home one day a week on a day chosen to best suit the business and its customers’ needs.
Top job! People & Culture Manager
- Part time
- £46,728 – £50,556 pro-rata
- Ayr (On site)
- Closing 29th April 2024
Ayrshire Housing is a well-regarded and financially strong housing association with c.1,700 houses in management. Over the years, we have extended the range of housing solutions we offer, along with delivering many award-winning new builds. We enjoy an excellent reputation with a strong track record of development, innovation, and wider
regeneration in the communities we serve with much of this activity taking us far beyond housing.
We are a community centred organisation focused on strong partnership working with public bodies, and the private and voluntary sectors. We have a staff team of 36 employees working across all areas of housing support and corporate services, all with the collective objective of providing excellent service to our customers.
We have a tremendous opportunity for a People and Culture Manager to join the association in a newly created role, to shape, develop and support the implementation of our People and Culture strategy.
While upholding Ayrshire Housing’s values, the successful candidate will have a track record of providing comprehensive, professional, and efficient generalist HR support services. They will also be key in helping the association achieve their business objectives by coaching and supporting managers with people management issues,
delivering HR projects, and identifying and resolving key HR issues. This will include the ongoing development of management team members in understanding and leading with best practice in terms of managing staff as well as ensuring the organisation has robust and effective processes for recruitment, induction, training, and the wellbeing of all staff.
We offer full EVH terms and conditions of employment, including attractive pension options and hybrid working opportunities.
A basic disclosure check will be required of the successful candidate.
To find out more about the role, please download the Job Description and Person Specification from below or from our website.
We have an exciting opportunity for a Community Energy Advisor to join us on a fixed-term basis as part of the Govan Community Energy Team who provide education and information on all aspects of energy advice to local residents.
The key aims of the post will be to support our Govan residents to live in a warm and comfortable home at the lowest possible cost by maximising opportunities to reduce energy consumption and minimise heat loss. It will be essential that the candidates have a strong community presence and are able to build working relationships with local partners.
Duties and Responsibilities include:
- Educating people about their household energy consumption, heating controls and their energy bills
- Providing advice on fuel debt, benefit claims, income maximisation, advice on fuel tariffs, payment options and energy efficiency measures
- Carrying out home visits to gather information on energy use and provide advice on reducing energy consumption
- Collecting data on changes in energy consumption from home visits
- Work with the local community to deliver workshops, focus groups and events which provide advice on energy consumption
The GEL Partnership consisting of Govan, Elderpark and Linthouse Housing Associations, are seeking someone who has excellent communication skills, who can demonstrate empathy and use their problem solving skills to deliver a dynamic customer focussed service. Full training will be provided and the successful candidates will be assisted in attaining a recognised City and Guilds qualification.
Please note that the successful candidates will be employed by Elderpark Housing and will work collaboratively across the three Housing Association localities and Community Partner venues.
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