Volunteer Board Member(s)
- Management Board
- Unpaid
- Glasgow
- Closing 31st March 2023
- Advertised from 23rd February 2023
Role
Do you want to help make a difference to the lives of families affected by another’s imprisonment – this is a group of people often marginalised and severely impacted, practically, emotionally and financially by the actions of another. Want to learn new skills in the process? - you can by becoming a volunteer Board Member for the Croft HMP Barlinnie’s Visitors Centre.
What we are looking for
We are looking to recruit a number of Board members.
We welcome applicants from any background and experience but are particularly looking for people with the following skills –
- Treasurer - Accounting/Finance
- Branding
- Lived experience of being a family member impacted by another’s imprisonment
What you get from being a Board Member
- The chance to give something back into the community and make a real difference to the lives of families impacted by imprisonment - Becoming a Trustee is a fantastic way to give something back to a cause you care about. You’ll be playing an integral part in the way the charity is run, ensuring it remains sustainable and financially viable. The help you provide will be invaluable.
- Meet new people - joining a new organisation or charity is a fantastic way to meet new people from a range of different personal and professional backgrounds. There will be annual meetings to attend, day-to-day tasks to complete with other volunteers and staff at the charity, events or activities to do within your local community, as well as many other opportunities to meet new and interesting people.
- Learn new things - getting involved as a charity Trustee is a great way to put your professional skills to use, but can also be a fantastic opportunity to learn new things. You’ll get great insight into what’s involved in the management of charities and gain skills on working well within a leadership role.
- Improve your CV and enhance your professional development - from learning how organisations are run to planning finances and attending meetings, this experience can be the perfect way to boost a CV and set you apart from the crowd.
Background
In 2012 local churches and the community recognised that the families of prisoners in HMP Barlinnie had nowhere to go for help on what was happening to their loved one, how to go about arranging a visit, what information and support was available to their family and them.
The Croft Visitors Support and Advice Centre was established as a charity whereby volunteers and support workers met with families prior to and after their visits to get the support and information they needed on whatever issues they were facing. As time has gone on there is now a support service at every Scottish prison, core funded by Scottish Government. The Scottish Government recognised the importance of the centres and created the National Visitors Centre Framework for Scotland which we all follow, stating that -
The service they provide is accessible to all family members and visitors to the prison including those who do not go into the prison to visit their family member.
They achieve positive outcomes for prisoners’ families and friends and for prisoners themselves by fulfilling three core functions:
- They improve the visits experience for people visiting their family member or loved ones in prison.
- They help families access independent and impartial advice, information and practical support, which meets their needs.
- They voice the needs of families affected by imprisonment to the prison they work alongside.
The Croft provide a wide range of support to visitors on an emotional, practical and informative level and are looking for volunteer Board Members to help govern the charity and shape its future whilst making a different to the lives of families affected by imprisonment and often punished for a crime they did not commit. We are looking to redesign our services and expand our provision so this is an ideal opportunity to help shape the future of the charity.
Application notes
Simply send a letter stating which role/roles you are interested in and what skills and experience you would bring to that role along with a copy of your current CV (if you have one) to - the Chairwoman at Smithm0268@gmail.com.
If you wish to discuss the role further please email providing contact details and availability to request a call back.
This is an amazing opportunity to make a real difference to the lives of others and learn new skills, working as part of a small team of enthusiastic and caring people and help shape the future of the charity.
For more information of the Croft see:
2022.cjg-annualreport.co.uk/2022/09/30/putting-our-partners-in-the-picture-an-update-from-the-croft
Content Researcher and Writer
- Full time
- £31,146 – £38,067
- Edinburgh/Glasgow office with options for blended working, Hybrid/blended working - min 1 day a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week. (Hybrid)
- Closing 30th April 2024
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.
The Digital Advice Content Team’s primary role is to provide digital advice content for Scotland. The successful candidate for this role will be:
- Comfortable using evidence, data and research to make the right content decisions
- Able to contribute to and use style guides and design patterns to produce consistent content
- Someone who puts user needs at the heart of their work, to make people's interactions with online content as simple and speedy as possible
- Experienced in evaluating current content strategies based on the results of user research and data for constant improvement of existing content
- Able to build relationships and work closely with policy, legal and other expert colleagues to make sure content is accurate and consistent
- Capable of promoting user-centred content design within the department and beyond
- Experienced in communicating in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact
- Encouraging the use of different communication methods, including digital resources, and highlight the benefits, including ensuring cost-effectiveness
- Ensuring communication has a clear purpose and takes into account people’s individual needs
- Able to share information as appropriate and check understanding
- Someone who shows positivity and enthusiasm towards work, encouraging others to do the same
- Confident in ensuring that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests
- Alert to emerging issues and trends which might impact your work area and new opportunities
This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to the lives of people moving to or living in Scotland.
Occasional travel to the Edinburgh and Glasgow offices will be required.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and blended/hybrid working opportunities for every role.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for blended working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
Treasurer and Trustees Wanted
Ricefield Arts & Cultural Centre is a registered charity and social enterprise for the exploration and promotion of Chinese culture and has an excellent reputation for delivering original and inspiring creative experiences, cultural events and workshops to community groups, public institutions and arts audiences around Scotland.
We are currently looking to appoint a Treasurer to join our small Board. The Treasurer will be responsible for managing all financial matters on behalf of our organisation and will be responsible for ensuring that the organisation has robust financial processes to ensure it meets its legal and constitutional requirements. It will also be the responsibility of the Treasurer to report the financial position at the board meetings. While we encourage and welcome applicants of all backgrounds, we are keen to hear from candidates that have experience of charity financial management or are chartered in a suitable accountancy field.
All Trustees are required to attend monthly board meetings, either at our office located in the heart of Glasgow city centre or via Zoom. In addition, we ask Trustees to attend our annual board development day, important meetings with stakeholders and some events and projects, where possible. As Ricefield Arts is a social enterprise, the role also involves serving as our Board of Directors.
Please note that this is a voluntary role. Neither the Trustees nor Board of Directors receive any remuneration, however, travel expenses incurred in carrying out board duties will be fully reimbursed.
Other than the Treasurer, we also wish to appoint additional Trustee(s) with community engagement or cultural events management experience to serve our Board. Please check our website for more information.
Workforce Wellbeing Officer
- Full time
- £32,100
- Mainly working from home, but some travel around Scotland and to our office in Glasgow will be required. (Hybrid)
- Closing 1st May 2024
Money Advice Scotland is Scotland’s money charity. Our mission is to be the driving force towards financial wellbeing for the people of Scotland.
We believe we will achieve this by supporting the money advice workforce, empowering citizens to get help and support, and advocating for fairer policy.
About the role
Over the past four years, the Workforce Wellbeing Project (formerly the Adviser Wellbeing Project) has given us the unique opportunity to document the experiences of staff within the free money advice sector and support their wellbeing through research, training, and community building.
The Workforce Wellbeing Officer (WWO) will be a creative and passionate communicator who can incite engagement and discussion on wellbeing topics in an inclusive way; acknowledging the sensitivity of wellbeing topics and the need to break down barriers – personal and organisational – which affect how wellbeing is addressed and supported in the workplace.
We are looking for an enthusiastic, dynamic and motivated person to join our team. The Session Supervisor has day to day operational responsibility for the delivery of a high-quality generalist advice service within Airdrie Citizens Advice Bureau. The Session Supervisor is responsible that the quality of advice delivered is in line with the Scottish National Standards and Citizens Advice Scotland’s Membership standards.
This post also supports the learning and development of a high-quality service by providing formal training to volunteers and staff as and when required.
The successful applicant will be encouraged and supported in their personal development by the Bureau Manager.
Employee benefits
Airdrie Citizens Advice Bureau offers excellent terms and conditions and is an inclusive employer considering flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please contact us for more information.
Core Duties
- Provide supervision and support for advice workers, particularly in relation to advice enquiries, CASTLE data entry and enquiry entry.
- Support advisers to produce accurate, legible and complete client records.
- Contribute to building and supervising an effective team, understanding the importance of continual improvement of the service.
- Undertake advice work as and when required.
- Implement effective Triage Service
- Support and maintain uniform advice standards and contribute to their development. Ensure that advice work undertaken complies with CAS Quality Audit standards, Scottish National Standards.
- Actively implement the Aims and Principles of the CAB service, together with its other policies.
Essential Criteria
- Delivery of advice and information services to clients.
- Ability to work without supervision
- Basic training skills
- Ability to deal with staff, volunteers and the public in a calm, caring and competent manner
- Ability to analyse and interpret complex information
- Ability to prioritise own work and that of others, meet deadlines and manage workload in a pressured environment
- Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively
Desirable Criteria
- At least 2 years’ experience of supporting others in advice provision
- A working knowledge of CASTLE for the purpose of recording client cases
- Commitment to ongoing training
- Working within the voluntary sector
- Experience of supporting vulnerable clients
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