Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we would love to hear from you.

This is fantastic opportunity to be part of a team that is going from strength to strength. We need a dynamic and focused Supporter Care Coordinator who understands the importance of nurturing supporter relationships by providing exceptional stewardship. This is a vital role that supports colleagues from across the organisation and requires someone with a great can-do attitude, who is organised and has excellent prioritisation skills.

Key Responsibilities

• To be the first point of contact for face to face, email or telephone supporter enquiries. Providing exemplary donor care through excellent written and oral communication to supporters, volunteers and internal and external stakeholders
• Manage all incoming mail, process donations, bank gifts and record gifts timely and accurately on our database
• Ensure each supporter is thanked for their donation, personalising their thank you as appropriate in order to nurture and maintain positive relationships
• Support donor events and fundraising activity sending any materials required to support successful fundraising
• Support a team of office volunteers, including providing training, day to day support, and ensuring the volunteers deliver a quality service and feel valued
• Work closely with a team of external volunteers to arrange cover for talks, cheque presentations and cash collection activities

About You

You will have excellent communication skills and will enjoy working cooperatively with colleagues. You will be committed to working with and supporting a strong team of volunteers. You will demonstrate initiative and the ability to prioritise, have a high level of accuracy, act with integrity and be accountable for your actions and decisions.

You will also have:

• HNC level qualification or equivalent in Administration or related discipline
• Relevant experience in an office and/or customer services environment
• Working knowledge of Microsoft Office packages
• Access to a car and full driving licence

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. The only way we can achieve this is with the generosity of supporters and relationships with them is fundamental. Your role as Supporter Care Coordinator will be instrumental in achieving this vision.

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. Right now, an estimated 500,000 people in the UK are living with a lifelong disease that many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But they're not alone. We're here for them. And we're not going anywhere until we've beaten Crohn's and Colitis for good.

Are you skilled at producing accessible, evidence-based information and passionate about working to improve the lives of everyone affected by Crohn's and Colitis? As Knowledge and Information Editor at Crohn's & Colitis UK, you'll join a skilled and dedicated team. You'll work collaboratively to produce a diverse information portfolio including printed publications, web content, digital tools and videos. You'll work closely with healthcare professionals and other stakeholders to ensure our material is effectively promoted and distributed to those who need it most. If this sounds exciting – apply now.

About you

If you have a passion for producing high-quality patient information that is accessible and engaging, we’d like to hear from you.

As our ideal candidate, you’ll have experience researching content, interpreting complex evidence, writing accessible and engaging information, and liaising with external suppliers. You understand the barriers that prevent people from accessing health information and are committed to progressing equality, diversity and inclusion. You have excellent communication skills and can influence a range of stakeholders, including healthcare professionals. You're calm, consistent, and committed to the values of Crohn's & Colitis UK.

If this sounds like you, we'd love you to join our Knowledge & Information team!

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail, but you can work from home if you wish. In addition, we have All Staff Together days at least four times a year, which is a great opportunity for you to meet with the wider team. It is possible therefore you could live almost anywhere in the country. If you want to be considered for the role but are worried about location, talk to us – it may work!

Are you an experienced health or social care professional who has a passion to improve the quality of life and experience of those living with a neurological condition? Then this challenging and extremely rewarding role offers the opportunity to share your expertise, develop your clinical practice and work with a team of

like-minded individuals who support the Huntington’s disease community.

You would join our Lothian Service as a full-time Huntington’s Disease Specialist, in a role funded by Lothian’s Health and Social Care Partnerships.

About the role

Our Huntington’s Disease Specialists facilitate quality care for those impacted by Huntington’s disease and their families throughout the Lothian area. You will focus on case management, specialist assessment, anticipatory care planning, and coordination of support. This requires partnership working with, and signposting to, appropriate professionals/agencies.

Previous experience of working with Huntington’s disease is preferred but not essential. We will provide you with all the condition-specific knowledge you need in addition to funding your place on Stirling University’s CPD course ‘Huntington’s Disease: An enabling approach to supporting families’, delivered in collaboration with Scottish Huntington’s Association.

About you

• You will have an allied health profession, nursing or social work background and current professional body membership
• You will be a skilled communicator with good listening and inter-personal skills
• You will be enthusiastic and motivated to have a positive influence on the quality of life of the individuals on your caseload
• You will have a current UK driving licence and access to a car
• You will have experience of managing the conflicting priorities of a complex, community-based caseload
• You will be able to demonstrate your ability to work autonomously as an integral part of a small team

About us

Scottish Huntington’s Association is the only charity in Scotland dedicated exclusively to families impacted by Huntington’s disease, a devastating hereditary, neurodegenerative condition that causes severe and complex physical, mental and cognitive symptoms. There are currently 800 people in Scotland with symptoms of Huntington’s disease and a further 3200 believed to be at risk of developing the condition.

The successful candidate will join Scottish Huntington’s Association at an exciting time as we prepare to launch Standing Tall: A Strategy for Growth 2023 – 28 to transform the care and support for Huntington’s families throughout Scotland. We are an ambitious and hard-working organisation, recognised at national and international levels for our expertise and approach.

What we offer

• Salary of up to £34,976 per annum
• 36-hour working week
• Generous 32 days annual leave plus 5 fixed public holidays on appointment
• Increasing annual leave days to recognise long service (after 5 years)
• Contribution pension scheme
• An extended and thorough induction period with ongoing commitment to your training and CPD opportunities
• A flexible, hybrid approach to work
• Regular, clinical supervision
• Attention to facilitating peer support with the HD Specialist team throughout Scotland

Would you like to become one of our people focussed colleagues by joining a team who make a huge difference to the children & families within our care?

We a seeking a people focussed all-trades maintenance assistant to support our Lead Maintenance Engineer in maintaining our building and outdoor spaces at our Rachel House Hospice set in beautiful grounds in Kinross, Perthshire & Kinross.

We have purpose designed health care buildings, play areas, areas for peaceful reflection, woodland trails and interactive spaces for children and families to enjoy the therapeutic nature of the outdoor spaces that we have to offer.

Key Responsibilities

Whilst maintaining the indoor environments in perfect order i.e. sensory rooms, therapy pools, bedrooms and kitchens, our maintenance assistant will enjoy working alongside and supporting colleagues such as gardeners and volunteers who tend to our outdoor spaces.

Given the nature of our healthcare environment the work will be varied and interesting with no two days the same however, duties will mostly consist of:

• All trades maintenance and contractor escorting duties

• Equipment/machinery maintenance

• Statutory maintenance checks e.g. therapy pool sampling and testing

• Outdoor space maintenance

About You

The successful candidate will have:

• Experience in supporting a variety of work repairs and tasks within a buildings operations/maintenance and outdoors spaces environment.

• The ability to work on your own initiative and have good communication skills.

• A flexible approach to working including occasional out of hours working and participation in out of hours emergency stand-by service

• Demonstrate experience and a genuine willingness to work alongside/supervise colleagues and volunteers to deliver great Estates & Facilities services for children and families.

• Knowledge of working within a healthcare environment is desirable. You may also undertake associated works across in other trade skills by multi skilling.

• Modern Apprenticeship qualification, in a relevant discipline, at SVQ Level 3 or above, or equivalent experience

• IOSH Working Safely in the Workplace

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Maintenance Assistant, you will be instrumental in achieving this vision.