Are you a confident communicator with a knack for telling stories?

Does talking to young people about their future ambitions excite you?

And do you enjoy working as part of a team?

If so, we have an exciting part-time (0.5 FTE), 12-month fixed term contract within our Scotland Communications and Engagement team where you will be responsible for delivering communications specifically for our Young Start fund.

Young Start distributes money from dormant accounts on behalf of the Scottish Government to projects that are run for and by young people aged eight to 25. Since 2012, it has distributed over £60 million to thousands of projects across Scotland.

You will be part of the Communications and Engagement team responsible for telling the story of our Young Start funding in Scotland to a variety of audiences.

You will also provide communications support and advice to a recently established Young Start development team tasked with ensuring that children and young people are better engaged with and centred in the work of the Young Start funding programme.

Responsibilities include:

• Leading on all regular announcements of Young Start funding to the media and stakeholders
• Interviewing young people behind the projects to produce content for media features, case studies and online social media channels
• Supporting our funding teams to deliver Young Start customer communications
• Managing the yearly production of the Young Start Annual Report, at the request of the Scottish Government.
• Supporting the Young Start team to deliver its work putting young people front and centre of the Young Start programme.

About you

You will be comfortable speaking to children and young people about the impact that the funding is making in their lives and telling their stories with duty of care and a creative and engaging approach.

You will be collaborative in nature and enjoy working proactively and in partnership with colleagues across the fund. An open, supportive and flexible team working approach is necessary.

You will be adept at managing a busy and varied workload.

There can be occasional weekend and evening working to suit the needs of young people, but most of our work takes place on weekdays in normal working hours.

Interview Date: W/C 3rd June, On site with competency questions and an on the day pre-interview task. Will confirm details to the First stage interview candidates.

Location: This role is based in our Glasgow office, however we have a flexible, hybrid approach to working. Should you have a question on work pattern, please ask.

If you would like an informal conversation about the role specifically, please contact: Lorna McNiven, Communications and Engagement Manager: lorna.mcniven@tnlcommunityfund.org.uk

Any questions about the recruitment process, please email: recruitment@tnlcommunityfund.org.uk

On application, please align your supporting statement to the criteria below:

Essential:

1) Strong writing skills and ability to adapt your writing for different audiences

2) An understanding of Scotland’s media landscape

3) Experience of producing and repurposing content for a variety of platforms such as press releases and social media channels

4) Experience of building rapport with journalists and/or other stakeholders

Desirable:

1) Ability to manage a busy and diverse workload

2) Experience of selling in stories to the media

3) Knowledge of the community and voluntary sector, particularly with regard to young people

4) Experience of sharing skills, knowledge and creative ideas as part of a team.

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.

Following the recent restructuring of our Services, Technical and Factoring teams, we have an excellent opportunity for a highly motivated individual to lead and support our Repairs Team.

Managing a small staff team, the Repairs Manager will be responsible for the delivery of a best value response repairs service, ensuring reporting and administrative compliance with legislative and regulatory standards and best practice. Fostering a proactive team culture that delivers a customer-centred service, demonstrates ownership, accountability and ensures the successful delivery and achievement of operational and performance standards.

The successful candidate will be performance driven, and will demonstrate role flexibility, proficient IT skills, excellent communication, multi-tasking and interpersonal skills. A relevant qualification in repairs/maintenance/construction is essential along with extensive experience in a response repairs role. The Repairs Services Manager will demonstrate effective team leadership, resource planning and be a positive ambassador for promoting a culture of quality, responsive customer service and engagement.

Key Tasks include:

1. Driving excellent customer services, managing service satisfaction and mitigating complaints.

2. Leading Response Repairs Services, including: tenant repairs, common repairs, void management, termination of tenancy, decanting, medical adaptations and alterations and improvements.

3. Leading the preparation of procurement business cases in compliance with procurement strategy and authority levels, ensuring timely preparation of work specifications and tenders / evaluations, to meet project planning and governance objectives.

4. Leading the appointment of relevant consultants, development of service agreements / contract, and performance. Scrutinising invoices / valuation requests for accuracy and value for money within delegated authority.

5. Matrix management with Tenancy Services Manager to train, develop and support frontline services staff to deliver frontline repairs service.

6. First point of contact for Out of Hours emergencies.

7. Effective management and support of Repairs Services team, including annual performance reviews, SMART Team Plans, regular Planning & Supervision Sessions.

8. Supporting Repairs Services Team to work in compliance with delegated authority levels, and operational implementation of procurement strategy.

9. Lead co-ordination of Emergency/Contingency Procedures.

10. Monitoring and reviewing contractors and contracts for compliance, probity, best value and service quality.

11. Budgetary forecasting and control.

12. Developing and implementing effective repairs management strategies / initiatives / KPIs/ PIs/ policies / procedures, mitigating risk and demonstrating compliance with governance, legislative and regulatory requirements.

13. Leading risk assessment, performance and compliance reporting and preparation of MC/ governance reports.

Post subject to satisfactory disclosure check.

Why work for us?

GWHA offer generous EVH Terms and Conditions including:

• 25 days annual leave and 15 public holidays (pro rata for part time)
• Defined contribution pension scheme
• Death in Service Benefit
• Flexible working practices including flexi time, enhanced occupational maternity, paternity and shared parental leave
• Cycle to work scheme
• Voluntary Health Cash Plan
• Specific GWHA benefits including; annual service commitment award, long service award and additional festive leave
• Professional development & training opportunities

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