- Advertised from 22nd December 2022
- *1 full-time - 37.5 hours per week *1 part-time - 25 hours per week (open to other hours/patterns) *Please state in your application which hours you are interested in. Permanent.
- Annual Leave: 35 days per year (pro rata)
Role
The Role:
The role of the Advice Caseworker is to offer advice on a range of welfare issues to individual students, to undertake specialist casework, including advocacy and representation of students at university meetings and in navigating University policies and processes. Offering practical support to students in very challenging emotional circumstances and always operating in the best interests of the student. Supporting and training a team of advice volunteers and working alongside caseworkers with different specialisms to offer a holistic service.
The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service operates as a drop-in and appointment-based service, with the service also available to users by phone and email. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, advocacy and support.
We are a frontline student facing service that requires staff to deliver the service in-person at our offices. However, we understand that being able to work remotely is popular with many staff and allows them to find a better work/life balance and so we do continue to offer some home working opportunities where possible across the year.
The Person:
You will be an exceptional and enthusiastic individual, who aspires to provide a professional and high-quality service to our service users.
Confident and competent, with demonstrable experience gained within a customer facing role, delivering high standards of customer service. You will have proven experience of dealing with sensitive information and prioritising in a busy client facing role. Ideally, you will have worked in situations where you have been required to deal effectively and compassionately with customers who are distressed.
A student-focused individual with a consistently professional approach to your duties and keen attention to detail. A person with high expectations of themselves and others, who takes pride in their work.
Employee Benefits:
- Company Pension (USS)
- Company Sick Pay
- Sodexo Discount Scheme
- Cycle to Work Schem
- Discounts on food and drink across University Campus, among others
Application notes
To find out more and apply please visit our website
The closing date for applications is 12:00 on 16 January 2023.
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Edinburgh University Students' Association is looking to recruit for the Head of Student Opportunities to join our Student Opportunities team.
Edinburgh University Students’ Association is an award-winning organisation, which exists to provide diverse services, representation, and welfare support to the community of over 49,500 students at the University of Edinburgh. By providing opportunities, helping to create change and offering support, we're here to help students get the most out of their time in Edinburgh.
The Student Opportunities team supports over 300 student-led societies; encourages a range of volunteering opportunities for students to participate in; and manages the Peer Learning and Support programme across the University.
We are a registered charity and all the income we generate from our commercial activity goes back in to supporting our members. We’re also an organisation with a strategic commitment to support and empower all our staff, and have some exciting plans for the future. There's never been a better time to apply and join our organisation.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons. Edinburgh University Students’ Association is committed to promoting equal opportunities in employment and encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We are looking for an experienced manager with a positive and enthusiastic outlook. They will be experienced in supporting a diverse range of volunteers and developing them through their volunteering journey, as well as being skilled in successful transformation projects within a member/volunteer led organisation. They will have demonstrable experience in managing the delivery of co-curricular and extra-curricular student opportunities.
The ideal candidate will contribute to our strategic commitment to support and help build student communities, as well as support students’ personal and professional development. To do this, they will be responsible for achieving the Student Associations’ ambitious plans around increasing engagement and interaction with student leaders and volunteers. This will require prior experience in developing and delivering cross-departmental projects, as well as proven success in engaging with key stakeholders to inform planning and decision making.
Please see the Job Description & Person Spec PDF for more information.
Top job! Chief Executive Officer
- Full time
- £65,000
- Merchiston Campus in Edinburgh, with regular travel to Craiglockhart and Sighthill Campuses within the city. (On site)
- Closing 22nd April 2024
Edinburgh Napier Students’ Association (‘ENSA’ to our friends) exists to enable students to make the most of their university experience. We do this by representing, supporting, and developing Edinburgh Napier students to be successful in their studies; to try out new things; to engage in, and contribute to university life; to be healthy and happy; to bring about positive change; and most importantly have fun to make it an unforgettable experience.
As our CEO is moving on to pastures new, we are now looking to recruit a new Chief Executive Officer who will lead a motivated and dynamic professional staff of 14 and develop and support our three sabbaticals who, each year, are elected by the student community at Edinburgh Napier. The post-holder will have the opportunity to lead on the development and delivery of a new strategic plan as our Strategy 2021 – 2024 comes to an end.
About the Role:
Under the direction of the Board of Directors, the Chief Executive Officer is accountable for the leadership, management, and sustainability of the Students’ Association, alongside providing support to the Elected Officers enabling them to fulfil their duties to the best of their potential.
In this role, you will be required to coach, develop, and provide leadership to the Students’ Association’s staff and to take responsibility for ENSA’s management and administration within the accountability frameworks established by the Board of Directors.
The role holder will not only be forward-looking, with a continuous focus on improvement but also have a deep understanding and appreciation for student issues and student experience.
We truly believe in the power of diversity and understand that different viewpoints are important to achieving goals, that's why we welcome applications from people of all backgrounds and experiences.
For a comprehensive list of duties and full job description, please see the Recruitment Pack PDF.
What we will need from you:
• Experienced working at a board-level, either reporting to, or serving on a Board
• Excellent leadership, coaching and influencing skills to drive change forward.
• An excellent understanding of governance, compliance and university structures
• Writing high-quality reports and policy pieces
• Managing budgets and setting and overseeing internal controls
• Developing strategies and implementing strategic change Forging productive partnerships with stakeholders
About ENSA
Edinburgh Napier Students’ Association (ENSA) exists to enable our 20,000 student members across Edinburgh and around the globe to make the most of their university experience. We do this by representing, supporting and developing Edinburgh Napier University students to be successful in their studies; to try out new things; to engage in, and contribute to, university life; to be healthy and happy; to bring about positive change; and to have fun.
About the role
As our Chair has now come to the end of her term in office, we are looking to recruit a new Chair with the skills and experience to lead the Board of Directors, promoting good governance and providing effective and empowering line management to support our CEO. This is an exciting opportunity for an individual who has the strategic focus, governance understanding, leadership experience and time to support and develop a committed Board and ensure ENSA delivers the best experience for students.
Please see the Job Description and Person Spec for full details.
About ENSA’s Board of Directors
The Board is collectively in charge of ENSA, for upholding its values and aligning it to the Association’s charitable aims. It has overall responsibility for ENSA’s governance: budget-setting and financial reporting, health and safety, human resources and legal compliance.
The Board is made up of 12 Directors: six External Lay Directors (including the Chair) appointed through a competitive process for their professional expertise; three Student Lay Directors who are registered students of Edinburgh Napier University and appointed through a competitive process; and three Sabbatical Officers who are elected by the student body.
In line with charity law, all ENSA’s Directors (elected and appointed) have equal status. Directors have a variety of experience and skills which offer different perspectives, and are all, jointly and severally, liable for the governance of the charity. Directors are expected to take their responsibilities seriously, attend meetings, and manage any conflicts of interests appropriately.
Membership and Grants Administrator
- Full time
- £24,500 – £25,500
- Edinburgh /hybrid
- Closing 1st April 2024
This is a really exciting time to join Girlguiding Scotland. We are leading charity for girls and young women in Scotland. We’ve been around for over 100 years and have much to be proud of in that rich and vibrant history, but we know that to remain exciting and relevant to young people we must continually evolve.
The overall purpose of the role is:
The main purpose of this role is to provide administrative support to the membership development and growth team. The post holder will be a key part of the team, helping to ensure the successful delivery of our development projects and grant-giving programmes as well as providing consistent, high-quality advice and customer service. In doing so, they will help to ensure volunteers across Scotland get the support they need to deliver amazing opportunities for girls and young women.
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