Housing Officer
- Full time
- £34,978
- Edinburgh (Blended - Head Office, locality Hubs)
- Closing 14th December 2022
- Advertised from 1st December 2022
- Contract Type – Permanent. Salary: £34,978.14. Hours of Work: 34.5 hours per week. Reporting to: Housing Team Leader. Direct Reports: Locality Senior Sheltered Housing Coordinator.
Role
Reporting directly to your locality Housing Team Leader, you will be responsible for providing an efficient and effective front-line service, delivering high quality housing management services to VHA’s tenants across all tenure types and support, manage and develop the senior co-ordinator within your area of responsibility.
You will deliver excellent performance results that meet the strategic objectives of VHA within a culture that demands high level tenant engagement, therefore you will be visible and well known within the communities in which you work.
You will deliver high quality, responsive services offering personalised solutions for our tenants, reporting colleagues and the communities in which you work.
You will be naturally customer focussed and have a 'can do' attitude to ensure that our customers’ experience of services remain positive. You will understand the importance of working with our partner agencies to achieve great outcomes for the organisation and our tenants.
The successful candidates will work with colleagues from a variety of backgrounds, applying an approachable and solution-oriented style and will be keen to support and drive the development of a positive working culture across Viewpoint, representing the organisation in all that they do.
To be successful in this role you will bring:-
- Experience in the delivery of effective and efficient customer-focused housing management.
- Experience in the management and development of staff teams in the delivery of housing management services.
- Excellent interpersonal skills with a high levels of organisational, facilitation and communication skills.
- High levels of ICT literacy with the ability to break down and present complex information to a variety of audiences visually, verbally and in writing.
This post is subject to membership of the Protection of Vulnerable Groups Scheme, therefore you will be required to complete a PVG check and Viewpoint will cover the fee associated with this.
You will receive a generous reward package, which includes:
- 7 weeks holidays including public holidays
- Training opportunities
- Attractive pension scheme
- Essential car user allowance (£109/month)
Application notes
For a comprehensive list of the essential and desirable criteria required for the posts, please refer to the relevant Job Description and Person Specification on our website.
Closing date: 14th December 2022
Care & Support Workers (older people)
- Full time or Part time
- £22,621 – £23,438
- Glasgow, Edinburgh, Galashiels, Girvan, Fife, Inverness, Stornoway, Duns and more
- Closing 29th April 2024
The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.
As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.
Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.
As well as a competitive annual salary, our valued team also benefits from:
- competitive hourly rates of £10.50 - £10.88 per hour
- guaranteed rota hours working between 7.30am & 10pm
- generous annual leave entitlement
- a choice of pension scheme with employer contributions
- flexible working policies
- access to extensive paid training and development opportunities
- a supportive and inclusive culture.
We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.
Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.
Are you looking for a change of job or career?
Are you passionate about making a positive difference in people’s lives?
Key, are a compassionate and caring social care organisation who have worked in Dumfries and Galloway for around 40yrs. We are based in Dumfries town centre and are committed to providing high quality, flexible, person centred services to people who have a wide variety of support needs including, learning disabilities, autism, young people in transition and people who have mental health support needs.
Due to our services expanding we are looking to recruit a Team Manager.
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
You will already be registered with the Scottish Social Services Council and hold an HNC or SCQF Level 7 in Social Care and have experience of supervising and motivating others.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ4
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As Senior Support Worker, you will support the Service Manager in the management of a team delivering quality housing support and management service and to support people with multi-complex needs/homeless in crisis and/or previously looked after or accommodated people, to build their skills and confidence to sustain their own tenancy.
Main Responsibilities:
This Senior Support Worker role working at our Oban services involves working on a rota covering various shifts with some weekend work included. This role involves working 35 hours per week. The Senior Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- assist the Service Manager to oversee and assess the support, review, monitoring and evaluation through the case management system to achieve a positive person-centred outcome for each supported person in line with Blue Triangle, statutory and legislative requirements.
- manage staff and others where appropriate (e.g. students, trainees etc.) to meet the objectives of the service, including participation in the recruitment and selection process.
- manage the service in the absence of the Service Manager.
- assist in managing all aspects of the service in line with Blue Triangle, statutory and legislative requirements.
- manage and deliver staff related systems and procedures such as annual leave, absence management, staff meetings, staffing cover and rotas.
- assist the Service Manager in all aspects of quality assurance monitoring both internal and external, and implementing appropriate action plans
- assist the Service Manager in maximising the service income, monitoring spend and completing all financial procedures accurately and timeously, liaising with senior management and finance team and relevant external agencies.
Senior Support Worker Role Profile
About You:
To join us, you need to have a genuine passion for helping people.
- You’ll have experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Experience of supervising and motivating a team either in a work setting or informal setting.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexible hours as required.
- Able to use Microsoft or equivalent applications competently.
- Hold an SVQ level 3 or above and be willing to work towards an SVQ 4.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
Are you looking for a change of job or career?
Are you passionate about making a positive difference in people’s lives?
Key, are a compassionate and caring social care organisation who have worked in North Ayrshire for around 30yrs. We have services in Ardrossan, Saltcoats, Stevenston and Kilwinning and are committed to providing high quality, flexible, person centred services to people who have a wide variety of support needs including, learning disabilities, autism, young people in transition and people who have mental health support needs.
Due to our services expanding we are looking to recruit Team Managers.
Full details can be found here.
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