Purpose: Liber8 are looking for a capable individual to join and contribute to the Services Administration Team by providing a broad range of administrative support functions to Liber8 services to help ensure that our processes run effectively and efficiently, and in the best interests of our clients.

Liber8 provides a range of services incorporating, counselling, support and mentoring services and we are looking for an empathetic, genuine and efficient individual to join our administration team. Liber8 works with many vulnerable often apprehensive people and their welfare is of paramount importance, therefore the post holder should be compassionate and efficient, putting clients and visitors at ease.

The post is focussed in providing administrative support to project and service staff, volunteers and students, using all available technology and resources. The post holder will often be the first point of contact to the public, clients and practitioners and partner agencies. They will undertake a range of administrative duties to facilitate service delivery and be responsible for data collection and maintenance of record keeping systems.

The successful candidate will have a good working knowledge of Microsoft Office applications, including Word, Excel, and have experience of database and electronic filing systems. Excellent communication skills and an ability to work as part of a team in a busy confidential service is essential.

Relationships are at the heart of everything that we do, and the Administrative Assistants will have daily contact with others within the team, as well as with key partners within our field of work. This role will require good organisational and communication skills, and the ability to adopt a flexible approach in response to new challenges.

While we are looking for an experienced administrator it is more important that the applicant is a real people’s person and has the intuition, desire, compassion and drive to deliver on our ambitions, who shares our vision and values, who wants to help our team in their role, and work towards the best outcomes for every person who accesses Liber8 services. liber8.org.uk/features

Appointment to this post is subject to a satisfactory Disclosure Scotland Certificate.

Liber8 are looking to appoint people to our new service, Rehabilitation to Reintegration (R2R) This is a new service for people’s journey post discharge from residential rehabilitation (RR), returning to South Lanarkshire.

The service would operate on two strands: practical and emotional support and personal development planning. R2R will help individuals leaving residential rehabilitation navigate the landscape they’re returning to. Support workers will work with the person to establish and access recovery opportunities and activities and also link them with wider services where necessary, including mutual aid, housing, benefits, and other wraparound networks.

The post is aimed at mentoring and supporting people at this critical transitioning stage of their lives. The postholder will help the person to build recovery capital, increase confidence while encouraging them to achieve their full potential: together setting realistic goals to assist in their own individual recovery journey.

Ideally, the successful candidate will have some or all of the following: an SVQ Level 3 qualification in Social Services and Health Care (or an equivalent qualification) and experience of holding a responsible position in this field of work or similar.

Training in the Mentoring approach will be provided through the Scottish Mentoring Network

Organisation

Liber8 has operated in Lanarkshire for 19 years; our mission is to improve the health, wellbeing and the quality of people's lives, with a particular regard to reducing the negative impact of alcohol and substance misuse on the individual, families and communities. liber8.org.uk/features

Are you looking for your first leadership role in the drug and alcohol sector? For an exciting and challenging opportunity that makes a difference?

We are recruiting a full time Community Team Manager to join our North Lanarkshire team as part of Phoenix Futures Scotland. The role is Monday to Friday, 830am to 430pm with occasional evening and weekend work. You will lead a team that delivers a recovery service to individuals across the 6 localities of North Lanarkshire.

The Role

As the Team Manager, you will work across the 6 localities of North Lanarkshire. We have an office base in Coatbridge and deliver interventions across the locality. You will work closely with the Service Manager and supervise the staff team in order to maintain a high standard for the people that access our service. You will ensure that any concerns relating to safeguarding and risk are appropriately managed as well as ensuring that adequate data is collected and reported on. You will represent the service across North Lanarkshire and will build on the excellent working relationships we have with many partners.

About You

To join us as the Team Manager in North Lanarkshire, you will need:

• Experience of the substance misuse sector or related field (2 years +)
• Experience of line managing others (staff, sessional staff or volunteers)
• Confidence in building relationships with other professionals and to maintain the excellent reputation of Phoenix Futures.
• The ability to be innovative and flexible in order to meet the needs of the service and work in a fast paced service.

Your Rewards

• Starting salary of £27,500, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £31,750.
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance.
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

BACKGROUND

The Association for Fostering, Kinship and Adoption Scotland (AFKA) is an independent charity that promotes and facilitates evidence-informed best practice in fostering, kinship care and adoption, through advising, training, and influencing practitioners and policymakers, and supporting them to improve outcomes for children and families.

Our Vision is a future where every practitioner working with children, young people and their families is knowledgeable, skilled, confident, and empowered to support the safe, secure, and loving care to which every child has a right.

Our services support agencies and professionals to implement child centred, evidenced informed practice that involves children and their families in decisions about their lives, protect their rights and promotes inclusion. Through our multi-disciplinary communities of practice, we enable social workers, lawyers, and health professionals to work effectively across professional boundaries to meet the needs of children, their families, and their Carers. As a membership organisation, AFKA Scotland uses its links with professional bodies and agencies across the country to contribute to the development of policy and practice at a local and national level. We have a collaborative agreement with CoramBAAF.

AFKA Scotland’s multi-disciplinary team has a wealth of experience and up-to-date expertise in practice relating to kinship care, fostering and adoption and delivers a wide range of workshops, training and consultancy, post qualifying courses, and conferences to assist professionals to develop the knowledge and skills they require when working in this specialist area.

We work closely with our research colleagues in AFKA Scotland, and our research underpins our evidence informed approach. We are committed to #keepthepromise, have been instrumental in promise funded work and have been on a journey to adapt to the changing landscape of care in Scotland.

We are seeking to recruit a highly experienced and motivated individual to the role of Administrative Assistant. This role is key in supporting the Business Support and Finance Manager in the day-to-day operational activities of the organisation and to the smooth delivery of our Forums, training and workshop activities.

JOB SPECIFICATION

PURPOSE

To provide administrative support to the Business Support & Finance Manager on a day-to-day basis and to support the overall work of the organisation.

MAIN DUTIES AND RESPONSIBILITIES

National Practitioner Forums and Consortia - in conjunction with lead facilitator, manage the arrangements for the full range of forums and consortia meetings, including setting dates, sending out agendas, formatting and sending out final notes, collating meeting papers, and keeping distribution lists up-to-date.

Support training and development events (Commissioned Training, Conferences and workshops) – in conjunction with Trainer/Consultants, provide administrative support for management of events including: finalising training materials for training booklets, creating and sending out booking forms; logging bookings and maintaining database; preparing attendance certificates for participants at all external events; create , collate and analyse evaluation form returns.

Information Technology – Support staff in their use of IT apps and platforms when they are producing materials or delivering training.

General Administration – Undertake a range of administrative tasks to support the work of the organisation including:

• In conjunction with the Business Support & Finance Manager plan and monitor the action required to run the planned programme of events.
• Telephones - answer the phone and pass messages to staff as appropriate.
• Email - check generic emails and respond / forward messages as appropriate.
• Photocopying – where required, photocopy training materials / meeting papers for all events.
• Banking/Post Office – posting office mail and banking cheques when required.
• Library – maintain database and record when books taken out on loan.
• Take notes at staff meetings.

Scotland’s Adoption Register - provide administrative support to Register staff including support for the running of family finding events when required.

Advice Line Enquiries – record all enquiries, forward to staff, follow up as required, maintain records of completion dates and provide statistical information to Business Support & Finance Manager.

Participation in conferences and other external events – provide administrative support for the running of events as part of the AFKA Scotland team.

Experience

Essential

• A working knowledge of an office environment
• Ability to work as part of a team
• Ability to work on own initiative

Desirable

• Personal or professional experience of the care system
• Experience of working as part of small enterprise or charity

Knowledge, skills and abilities

Essential

• Computer literate in a range of computer processes which must include Microsoft Access, Word, PowerPoint and Excel and have proficient keyboard skills
• Familiarity with Microsoft 365 including MS Teams
• Working knowledge of social media platforms
• Excellent oral and written communication skills and telephone manner
• Ability to collate and analyse information and to produce accurate, well presented documents
• Self-motivating with excellent organisational skills

Attitude and beliefs

Essential

• Positive, problem solving and resourceful
• Clear understanding of the need to maintain confidentiality
• Flexible working approach

Base: Office - 3 days / Home - 2 days (if desired).

Organisational Relationships:Line Managed by the Business Support & Finance Manager / Responsible to the Executive Director.