We are seeking to recruit a motivated, skilled and highly organised coordinator to lead our Telefriending Service, and to and contribute to the support that LGBT Health offers to LGBT+ older people (50 years+) throughout Scotland.

The main purpose of the role is to lead on the delivery of the Telefriending Service which offers regular phone-based support to LGBT elders throughout Scotland. The Coordinator is responsible for:

• carrying out initial assessment with new referrals and matching referrals
• recruit, train and supervise volunteers and sessional staff
• coordinate weekly staff and volunteer rotas
• lead a team of sessional staff and volunteers
• promote the service
• collect and collate reporting data
• ensure that the Telefriending project is delivered to a high standard

Interested in leading and supporting the business functions of the ALLIANCE?

The ALLIANCE has an opportunity to join our Corporate Services team as a Finance and Corporate Services Manager, with management responsibility for finance, HR, office management, facilities and IT.

You will provide high level administrative, strategic planning and operational support; manage financial matters and help with budgets and financial projections; help develop policies, rules and guidelines for the whole organisation; offer advice and support to senior management; prepare reports and submissions about the ALLIANCE's resources and operations and help with staff management.

You will have:

• Accounting qualification, ideally Chartered (ACCA)
• Proven experience of working in corporate services
• Previous experience of using Sage Line 50 accounts
• Ability to horizon scan to identify opportunities and risks
• Excellent organisational skills
• Experience of staff management within an organisation
• Experience of day-to-day management of the finance function
• Experience of managing the IT function within an organisation
• Experience of preparing budgets and quarterly management accounts, including variance analyses and reforecasting
• Experience of preparing and submitting VAT returns
• Experience of month end, quarter end and year end finances
• Demonstrable skills in business administration and leadership skills
• Excellent communication skills
• Experience of office management and ability to establish, oversee and develop the organisation’s infrastructure
• IT skills in word processing, spreadsheets, databases and financial packages
• Flexible approach

It would be desirable for you to have experience of:

• Understanding of membership organisations
• Experience of working with Boards and Committees
• Experience of working in the third sector

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave (equivalent of 30 days)
• 91 days public holiday (equivalent of 13 days) that can be taken flexibly
• Additional leave between Christmas and New Year
• Contributory pension scheme
• Open to flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Corporate rates for gym membership
• Time off in lieu
• Cycle Scheme
• Carer Positive Employer

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

Please note, this role is subject to a 6-month probationary period.

Interested in joining the Links Worker Programme at the ALLIANCE? We are looking for someone dynamic, organised and with great people skills to join our well-established Links Worker Programme.

The post holder will be responsible for developing and delivering our Energy and Efficiency outreach project to Glasgow and West Dunbartonshire and will provide a specialist service to people who often experience complex social circumstances, using agreed, person-centred principles for monitoring, auditing and evaluating programme delivery

You will have:

• Experience at delivering advice to a wide range of citizens and be familiar with benefit entitlements as well as showing empathy and understanding of the issues faced by our citizens.
• Knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
• Demonstrable experience and knowledge of the provision of advice to low-income households in energy efficiency or related fields.
• Self-motivation and the ability to work with limited supervision.
• The ability to work with a wide range of people and proven experience of working with vulnerable householders, low income and/or other disadvantaged groups, including a strong understanding of the challenges faced by people living in areas of deprivation in relation to living well.
• Tact and diplomacy when liaising with a wide range of organisations.
• A solution-focused approach.
• Non-discriminatory values.
• Proven and highly effective interpersonal and communication skills in working with people on a 1:1 basis and with organisations.
• Excellent influencing, negotiation and motivational skills in order to engage people and to enable them to take up a wide range of community services and activities.
• Excellent networking, recording and information management skills.
• Knowledge of facilitating service improvement and appreciation of different organisational cultures and workforce development.
• Ability to work effectively as part of a team and on own initiative.
• IT skills in word processing, spreadsheets, email and the internet.
• An ability and willingness to travel extensively within the local community and wider area.

It would be desirable for you to have experience of:

• Experience of project-based work in the fields of energy efficiency, community development and regeneration, housing, health, social policy or consumer issues.
• Education to a degree level, equivalent qualifications, or relevant experience.
• Experience of the preparation and delivery of presentations
• Experience of speaking to groups

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave (equivalent of 30 days)
• 91 days public holiday (equivalent of 13 days) that can be taken flexibly
• Additional leave between Christmas and New Year
• Contributory pension scheme
• Open to flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Corporate rates for gym membership
• Time of in lieu
• Cycle Scheme
• Carer Positive Employer

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

The ALLIANCE is excited to be recruiting a new Digital Hub Assistant to join the ALISS (A Local Information Service for Scotland) team.

The Digital Hub Assistant will support the day-to-day operations of the ALLIANCE Digital Hub which incorporates ALISS - A Local Information System for Scotland - and Digital Health and Social Care Programmes.

The successful candidate for this role should have:

• Proven experience in providing programme-specific administrative support.
• Proficient in using office software (Microsoft Office suite) and digital communication tools.
• Familiarity with digital tools and platforms, including content management systems and social media.
• Demonstrated ability to work collaboratively in a team environment.
• Strong written and oral communication skills.
• Ability to travel around Scotland with occasional need for overnight stays away from home.
• Proactive with the ability to prioritise workload and manage time effectively.
• An understanding and commitment to equal opportunities, non-discrimination, and accessibility.

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave (equivalent of 30 days)
• 91 hours of public holidays (equivalent of 13 days) that can be taken flexibly
• Additional leave between Christmas and New Year
• Contributory pension scheme
• Open to flexible working (formal and informal
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Corporate rates for gym membership
• Time off in lieu
• Cycle Scheme
• Carer Positive Employer

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.