The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.

The Digital Advice Content Team’s primary role is to provide digital advice content for Scotland. The successful candidate for this role will be:

• Comfortable using evidence, data and research to make the right content decisions
• Able to contribute to and use style guides and design patterns to produce consistent content
• Someone who puts user needs at the heart of their work, to make people's interactions with online content as simple and speedy as possible
• Experienced in evaluating current content strategies based on the results of user research and data for constant improvement of existing content
• Able to build relationships and work closely with policy, legal and other expert colleagues to make sure content is accurate and consistent
• Capable of promoting user-centred content design within the department and beyond
• Experienced in communicating in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact
• Encouraging the use of different communication methods, including digital resources, and highlight the benefits, including ensuring cost-effectiveness
• Ensuring communication has a clear purpose and takes into account people’s individual needs
• Able to share information as appropriate and check understanding
• Someone who shows positivity and enthusiasm towards work, encouraging others to do the same
• Confident in ensuring that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests
• Alert to emerging issues and trends which might impact your work area and new opportunities

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to the lives of people moving to or living in Scotland.

Occasional travel to the Edinburgh and Glasgow offices will be required.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and blended/hybrid working opportunities for every role.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for blended working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

We are looking for a full-time Team Leader to join our dynamic team in Edinburgh.

In this position, you will lead a team of Project Workers as they provide support and opportunity to the adults who attend Upmo.

On a day-to-day basis, Team Leaders supervise and coordinate activities on site, provided support to staff, ensure onsite operations are in line with policy and procedure and assist Team Managers with case and site management. We are looking for a confident communicator with excellent leadership skills and the ability to multi-task in a fast-paced environment.

This Team Leader position is primarily based in our service in Edinburgh, where we offer workshop activities to adults with learning disabilities and autism from Links House in Leith, and St. Margaret's House at Meadowbank.

The starting salary for this position is £24,100.

No formal qualification is necessary, but experience of working in social care is preferred.

Kidscene is an after school and holiday club for children from the schools in the surrounding area as well as children from the Royal Blind School who have additional support needs as well as a vision impairment.

You will ensure all the children who attend Kidscene feel included and safe by assisting with day to day activities, you will do this by providing quality play and care within the framework of the club’s policies and procedures.

About us

We're one of Scotland's oldest charities - for more than two centuries, we've been supporting and empowering people with sight loss to live fulfilling lives. We're proud of all we've achieved in the past - but we have our sights set firmly on the future.

We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.

The Butterfly Trust is the lead agency providing social support for people affected by Cystic Fibrosis throughout Scotland. We provide a comprehensive and diverse range of outreach services for all ages of people with Cystic Fibrosis and their families across Scotland.

We are looking for a motivated, enthusiastic and approachable individual to join our team, with an appropriate skillset to add value and who has a commitment to continued professional development. We will provide both in-house and external training to ensure all of our team develop their skills and knowledge to fulfil their role to the best of their ability.

The Children & Families Manager will be responsible for the delivery of services for children affected by Cystic Fibrosis and their carers. This will include providing support and supervision to our team of volunteer befrienders.

The role is based in our Edinburgh office but will involve travelling throughout Scotland to visit service users, provide support to volunteers and meet with specialist NHS Cystic Fibrosis team in hospitals.

The Children & Families Manager will be part of a team, which collectively provides support that ensures best outcomes for people living with Cystic Fibrosis.

The successful candidate will have good communication, problem-solving and organisational skills and they will be able to motivate others and work with people at all levels.

Full driving licence and a car is essential.

For this regulated work the successful candidate will be required to gain/maintain PVG scheme membership which will be paid for by the Trust.

We offer:

• Out of pocket expenses
• Mileage allowance
• Individual staff training budget/in-house training
• Generous holiday entitlement