The Crisis Support Worker will work collaboratively with individuals and partners to de-escalate crises. The role will also involve triaging and assessing all clients accessing the centre. The crisis practitioner’s duty will be to de-escalate low/moderate mental health and social needs and deliver collaborative self-management plans with individuals to improve mental wellbeing.

The main purpose of the role is to assist individuals through appropriate person-centred interventions to be able to address and help de-escalate their immediate crisis experience. Listening to individuals in a crisis will be a key aspect of your role and involves focusing, observing, understanding and responding with empathy, genuineness, respect, acceptance, non-judgment and sensitivity. Having the ability to communicate accordingly and appropriately with clinical intervention services will be key to the role.

Are you passionate about supporting individuals facing alcohol-related challenges? Do you believe in fostering inclusive communities and empowering vulnerable individuals to live with dignity? If so, we would be delighted to hear from you!

Rowan Alba’s CARDS (Community Alcohol Related Damages Service) isn't just a service; it's a lifeline for individuals impacted by alcohol-related issues. Since its establishment in 2010, CARDS has been instrumental in preventing homelessness and enriching lives through the power of one-to-one befriending relationships. With over 70 devoted volunteers, we've built a strong community where everyone's unique experiences and perspectives are valued.

As a CARDS Administration and Communication Assistant, you'll play a pivotal role in ensuring the smooth operation of our program. Working closely with our dedicated team, you'll handle vital administrative tasks to support our mission of providing compassionate assistance to individuals navigating alcohol-related challenges.

Key Responsibilities:

• Maintain accurate records and communications in collaboration with the CARDS team.
• Reach out to volunteers and service users with empathy to gather necessary information.
• Update spreadsheets and documents to track progress and ensure compliance with regulations.
• Uphold our commitment to privacy and GDPR compliance.

Rowan Alba works to end homelessness in Edinburgh by providing permanent supported homes and building relationships with individuals in crisis. We also work in our communities with volunteers who provide vital support to the most vulnerable in an attempt to prevent homelessness. Our experience lends itself to exemplar training programmes aimed at helping employers understand conditions around addictions.

We are seeking an enthusiastic and confident communicator for the new role of Corporate and Community Fundraising Manager to increase awareness of our work and develop new funding streams from individual, community and corporate partnerships.

You will be a creative, organised and motivated individual with a positive track record in working independently to develop corporate and community funder relationships.

Working alongside our Communications Manager, Trusts and Grants Fundraising Manager and Leadership Team you will develop an engagement strategy to help increase awareness of our work and raise vital funds to support our organisational development including the creation of new permanent homes for individuals with long-term experience of homelessness.

Main duties and responsibilities will include:

• Developing and maintaining relationships with new and existing corporate partners
• Developing opportunities to deliver training to corporate staff and organising volunteering activities
• Working with staff and volunteers to develop and implement community fundraising opportunities including sponsorship activities and local events
• Organising events for key stakeholders to increase Rowan Alba profile
• Managing relevant KPIs and appropriate CRM system for all individual and corporate funder communication and outcomes
• Ensuring the organisation adheres to the codes of fundraising practice set by the Fundraising Regulator

Core competencies

• Experience in relationship building and delivering long term funding support from a variety of sources
• Excellent presentation, verbal and written skills
• Ability to manage a varied workload and work independently, and with a small core team
• Experience of event organisation and management including working with volunteers
• Administrative skills and experience in use of appropriate CRM solutions, cloud-based platforms such as SharePoint, Zoom, Teams
• Demonstrate respect and compassion to the people we work with and represent Rowan Alba positively and professionally at all times

The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £10.50 - £10.88 per hour
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement
• a choice of pension scheme with employer contributions
• flexible working policies
• access to extensive paid training and development opportunities
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.