Rock Trust are delighted to be investing additional capacity within their Service Management Team. We are looking for three passionate and experienced Service Managers to lead our services in Edinburgh, Perth and Glasgow and to help us ensure that every young person in these regions have access to youth specific services to help them avoid, resolve and move on from homelessness. The primary function of these roles is the effective management and delivery of our frontline services and development activities, leading our service team to ensure that we provide quality services and reach our key targets. These key management roles will support the Assistant Directors to implement strategy, ensuring that regulatory standards are met, and policies and procedures are implemented.

The post holder will be expected to:

• Play a leading role in the development of our Services
• Lead and manage a team of high performing service delivery staff
• Build and maintain positive working relationships with key partners
• Manage resources, reporting and quality of services

Who we are

Rock Trust is Scotland’s leading youth specific homelessness charity. We work with young people aged 16-25 who are at risk of, or who are experiencing homelessness. Our aim is to end youth homelessness in Scotland by ensuring that every young person has access to expert youth specific services to assist them to avoid, survive and move on from homelessness.

Rock Trust holds the gold award from Investors in People. We are committed to making Rock Trust a fantastic place to work. We provide a range of enhanced benefits for staff, including a starting annual leave entitlement of 25 working days which will increase by 1 day for every full year of service completed (up to a maximum of 30 working days) plus 10 Public Holidays (pro-rata), a 6% employer contribution pension scheme, life assurance scheme, employee rewards and enhanced maternity, paternity and adoption leave. A full list of our benefits is available on our website.

We actively support the ability to work flexibly and remotely, and all staff are provided with the ICT kit and home set-ups needed to minimise travel and promote a work-life balance.

We are an equal opportunity employer, with the Silver Charter from LGBT Youth Scotland and are signed up to the DWP’s Disability Confident scheme. We encourage applications from all parts of the community.

Rock Trust has four core values; Safety, Positivity, Respect and Fairness. If you hold these values and are passionate about supporting young people to achieve their full potential and move on from homelessness, then please get in touch.

Rock Trust are delighted to be expanding the successful ‘Housing First for Youth’ service into Glasgow. We are looking for a team of passionate and experienced Project Workers to support the young people accessing our services. The role will involve working intensively with a small case load of young people to coordinate and provide emotional and practical support.

The post holder will be expected to:

• Build trusting, lasting relationships with young people
• Support young people to manage and thrive in their home
• Provide flexible, person centered, strengths-based support for as long as is required
• Adopt a ‘whatever it takes’ and rights-based approach
• Work in a psychologically and trauma informed manner
• Promote and share evaluation, learning and best practice

Who we are

Rock Trust is Scotland’s leading youth specific homelessness charity. We work with young people aged 16-25 who are at risk of, or who are experiencing homelessness. Our aim is to end youth homelessness in Scotland by ensuring that every young person has access to expert youth specific services to assist them to avoid, survive and move on from homelessness.

Rock Trust holds the gold award from Investors in People. We are committed to making Rock Trust a fantastic place to work. We provide a range of enhanced benefits for staff, including a starting annual leave entitlement of 25 working days which will increase by 1 day for every full year of service completed (up to a maximum of 30 working days) plus 10 Public Holidays (pro-rata), a 6% employer contribution pension scheme, life assurance scheme, employee rewards and enhanced maternity, paternity and adoption leave. A full list of our benefits is available on our website.

We actively support the ability to work flexibly and remotely, and all staff are provided with the ICT kit and home set-ups needed to minimise travel and promote a work-life balance.

We are an equal opportunity employer, with the Silver Charter from LGBT Youth Scotland and are signed up to the DWP’s Disability Confident scheme. We encourage applications from all parts of the community.

Rock Trust has four core values; Safety, Positivity, Respect and Fairness. If you hold these values and are passionate about supporting young people to achieve their full potential and move on from homelessness, then please get in touch.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.

​​​​​​​About the role

As an Engagement & Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to end their homelessness. You will build relationships to identify both the strengths and support needs of the individual. You will work intensively with people to help stabilise their housing situation as well as identifying opportunities for them to access the wider Crisis service offer, including our Coaching and Strengths & Assets services, to end their homelessness for good.

About you

The successful candidate will:

• be passionate and dedicated about ending homelessness
• have a good knowledge of Scottish housing and homelessness legislation
• have a good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation
• have a proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experience homelessness
• skills and experience of partnership working and networking
• be flexible and adaptable to change
• be a strong team player, able to use their own initiative and reflect on their own practice

You may have previous experience in the voluntary or statutory sector with a focus on working alongside marginalised people or groups.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.