- Advertised from 15th September 2022
- + pension + holiday + flexible remote working
Role
For decades, children in residential care in Scotland were failed by those entrusted to look after them. Scotland is taking steps to face up to those failing by establishing a financial redress scheme for survivors of historical child abuse in care.
While nothing can ever make up for the suffering survivors have endured, financial redress can provide acknowledgement and recognition of the harm done. The national redress scheme will offer a non-adversarial alternative route to justice and access to support and apology.
To deliver this, the Scottish Government has supported the creation of a new ‘non-departmental public body’ entitled Redress Scotland. This body will assess and make decisions on applications from survivors (and in some cases next of kin) seeking redress. Redress Scotland will be entirely independent of the Scottish Government.
Organisation
Redress Scotland is primarily a decision-making body. It will not process applications, provide support to applicants or arrange payments. In order to make best use of public resources, all administrative aspects of the national scheme will instead be carried out by Scottish Government without impinging on the independence of Redress Scotland’s decision-making.
The Role
Redress Scotland is seeking to appoint a Policy and Improvement Lead, who will have responsibility for supporting the development, implementation and monitoring of policies across Redress Scotland, as well as, the quality assurance and improvement framework for Redress Scotland with a key focus on continuous improvement. The post holder will provide regular information, analysis and reports to senior managers, the Oversight Board and the Audit, Risk and Assurance Committee.
The post holder will be expected to provide well-evidenced advice and guidance across all areas of Redress Scotland and the scheme. You will take the lead to review our current policies and procedures and deliver a plan which prioritises what needs to be updated and when, ensuring our policies are fit for purpose and in-line with legislation and best practice, and aid us to deliver on our priorities as an organisation. You will also be expected to ensure the Redress Scotland senior management team and Oversight Board members are well supported by providing them with high quality briefings and decision papers. The post holder will also support engagement with Scottish Government and other key stakeholders is joined up, collaborative and cohesive. The post holder will be required to establish and maintain strong, positive and effective working relationships with key stakeholders internally and externally.
The quality assurance and improvement framework will include all aspects of operations and support consistent, fair and transparent decision making by Redress Scotland’s independent panel members. The post holder will support the senior management team to develop and report on key performance indicators for the organisation. Work on quality assurance and improvement using data to effectively drive forward improvement will contribute to the development of a working culture in which people continuously learn and develop their work, ensuring Redress Scotland is a learning organisation.
Working collaboratively across the organisation, the post holder will engage with people to develop and deliver performance measurement and plans for improvement. This requires an organised and systematic approach, ensuring that quality assurance and improvement work is reliable, robust and supports a culture of continuous improvement where everyone in Redress Scotland contributes and influences progress and change. Due to the complexity of the work of Redress Scotland, the post holder is expected to be able to respond to and manage sensitive matters with diligence and care.
Main duties include:
- Research, develop, write, and evaluate policies and procedures to ensure they align to the strategic aims of Redress Scotland, and meet legislative requirements.
- Carry out equality impact assessments on all new and amended policies and procedures.
- Adhering to the relevant governance arrangements and providing reporting and information to the Audit and Risk Committee and the Oversight Board.
- Support in the development and implementation of the quality assurance and improvement framework for Redress Scotland in line with our mission, values and operating plan.
- Support the delivery of continuous improvement across Redress Scotland, ensuring that insight and intelligence is gathered from across the whole of the organisation which will support the delivery of quality standards and objectives.
- Provide information, analysis and reports on quality assurance and improvement work for the senior management team, Audit, Risk and Assurance Committee and Oversight Board which supports organisational growth and enables flexibility in approach.
- Actively seek out and share good practice within and beyond Redress Scotland which supports and leads to improvement across the organisation.
- Develop a reporting framework to report at various levels in the organisation anticipating sensitive issues, any risks, and providing advice and inputs to develop the work of Redress Scotland.
- To provide regular insight reporting on key issues and emerging trends including how these may impact on strategy, policy and operations.
- Along with the Redress Scotland team, work with colleagues in the Scottish Government to improve the quality of shared work on processes and meeting agreed standards, including developing quality checks and agreeing improvements with the remit and legislation and developing guidance as appropriate.
- Provide development and learning opportunities on quality assurance and improvement to the Redress Scotland team, working with others to deliver these sessions to meet learning needs.
- Complete checks and thematic reviews , providing high quality feedback that supports people and processes to improve.
- Develop and implement a plan for quality assurance and improvement work, monitoring and reporting on progress ensuring it is manageable and relevant for all involved.
- Able to provide good leadership and engage people to ensure that all work is aligned to supporting our Corporate Plan in line with our values of compassion, dignity and respect.
- Proven ability to work across an organisation leading and motivating teams to support and deliver change.
Essential Criteria:
- experience of policy development which considers legal requirements and guidance in a complex environment and supports a culture of continual learning and improvement;
- ability to write effective, easy to follow, clear and accurate policy and supporting documentation;
- effective presentation skills with the ability to present information in a simple and compelling manner to aid understanding for a variety of audiences;
- is able to support preparing reports and business cases and draft correspondence in line with areas of responsibility;
- excellent IT skills with exceptional proficiency in the use of Word, Excel and other micro soft tools and will easily adapt skills to become proficient with bespoke systems and digitals technologies to support hybrid working;
- demonstrable experience of managing and facilitating complex stakeholder relationships to achieve consensus and progress with a solution focused approach:
- is able to draw on key information and carry out thematic reviews across Redress Scotland and present and report on finding to various audiences including board and committees;
- ability to travel to other locations, flexible with working hours on occasion, when required to meet the demands of the role;
- can design, implement and put in monitoring systems a quality framework which considers how well we are working and what we can do to continually improve;
- excellent communication skills with a wide range of people including survivors and external stakeholders ensuring our values throughout ;
- the ability to develop an understanding of trauma and how it impacts on people, with the resilience to cope with being exposed to, and hearing about, experiences of historical abuse.
Desirable criteria:
- A general understanding of the work of Redress Scotland, residential child care and education and the experience of survivors of historical abuse in care.
Qualifications:
- Previous experience in delivering continuous improvement and innovation across an organisation or service in a collaborative way.
- Previous experience of developing and establishing a new quality assurance and improvement framework in new organisations or business areas.
- Knowledge and experience of working in organisations that are responsible for delivering services for people who have been affected by trauma.
Application notes
To apply, please visit our website and submit application by noon on Thursday 29 September 2022 at noon
Interviews: On or around the 21st October
Further information
The work of Redress Scotland has been developed through the voice of lived experience since its inception. Applications are being encouraged and welcomed from talented individuals who have lived experience of the care system. If you meet the essential criteria we will guarantee you an interview.
Top job! Service Manager – Moray Family Wellbeing Service
- Full time
- £42,500 – £48,900
- Elgin (On site)
- Closing 29th April 2024
So why are we looking for a new Service Manager
Our ambition is for every child in Scotland to be safe, loved and well, together with their family. Children 1st is committed to protecting children by preventing harm through abuse and neglect. We will promote their wellbeing by respecting, protecting, and fulfilling children’s human rights.
We have a long history of working with children and families and partners in Moray. Children 1st along with our partners share a determination to act upon the recommendations from The Independent Care Review and deliver The Promise to children and young people. We are also determined that the full incorporation of the UNCRC means that children will have their rights respected in all areas of their lives and will have a real say in the way they are supported.
This is an exciting opportunity for an experienced Manager to lead a large, creative and vibrant team. Our Service delivers a number of diverse supports alongside children and families. Our activities include Whole Family Support alongside our Social Work Colleagues creating alternative plans to support children growing up where they are safe and loved, and Perinatal Mental Health Support for new parents across Moray. Our activity includes both early help and more intensive supports, all based on quality relationships with children and families.
We are looking for a resilient Service Manager who can be a strong leader across the service and organisation. Someone who thinks operationally but understands the big picture too. We need a leader who is in touch with the needs of children, young people and their families who require support and passionate about their rights. We seek a dynamic manager who can build on the service strengths and create the agile and flexible service children and families need.
What kind of person will make a great Service Manager for Children 1st?
- Has experience of keeping children safe in their own families.
- Someone who can ensure that the child and family rights to have their voices heard and considered in decision making.
- Can work autonomously and develop quality relationships with colleagues from a wide range of partner agencies.
- Can help assess children’s and families’ situations and is systemic and reflective.
- Someone who is calm and cool headed in decision making.
- Someone open to always listening to improve and put quality at the centre of everything we do.
- Shares the Children 1st vision for holistic, rights based, trauma informed, whole family support that is developed and enhanced by children and family’s participation and influence.
What kind of leader will you be?
Knowing our ambition for children, you will be someone who is:
- Resilient, skilled and knowledgeable who wants to transform systems as well as children’s lives.
- Able to build great partnerships and to manage and contribute to courageous conversations.
- Able to understand, predict and adapt to the changing children’s service landscape.
- Bringing considerable operational service experience.
- A cool head and clear minded at times of pressure.
- Strategic in decisions and planning and can manage complexity.
- Inspiring colleagues and teams to be even better.
- An amazing ambassador for children and Children 1st.
Above all else, the most important thing to us is that you are someone who will do the right thing for children and their families at every turn.
Base
You will be based in our Elgin service.
Salary, Conditions, Pension, Value
We will offer you a competitive salary, generous annual leave entitlement (40 days inclusive of 9 public holidays), flexible working opportunities and a contributory pension scheme and a place where you will be supported and valued and work with excellent and kind colleagues.
Additionally, Children 1st offers further staff benefits including a cash-back healthcare plan, membership of a Credit Union and access to a cycle to work scheme.
Further Information
This is a permanent, full-time post of 35 hours per week, with flexibility for travel.
Opening in Autumn 2024, we are seeking an exceptional individual to provide leadership in opening and managing a brand new Care Inspectorate registered residential rehabilitation service in West Aberdeenshire. You'll be supported by a charitable organisation with extensive experience in launching and managing top-tier registered care services.
Aligned with our vision of empowering individuals impacted by substance use and associated needs, we're collaborating with national and local partners to deliver safe and effective residential care services. Your role will be pivotal in ensuring that every individual we support receives the highest quality of care and guidance.
About You
Are you ready to make a profound impact on people's lives? We're seeking an extraordinary leader to drive the success of our new residential rehab service. Your experience should include:
- Previous experience in a CI service
- Expertise in substance use, mental health, or related fields
- Demonstrated leadership skills with at least 2 years of experience managing staff or volunteers
- A burning passion for creating positive change and improving lives
The Role
As the Registered Manager, you'll be responsible for securing registration with the Care Inspectorate and overseeing the day-to-day operations of the facility. Your leadership will inspire a team of dedicated professionals, ensuring regulatory compliance and fostering stakeholder engagement.
Your journey begins with supporting the development of our brand-new service in Alford, West Aberdeenshire. From recruiting staff to preparing for the grand opening, you'll play a pivotal role in shaping the future of addiction recovery in Scotland.
You will be supported and guided by the Operations Lead for the North East Scotland and you will provide leadership and management to deputy managers (who in turn will manage the staff teams) and a nurse. This role is the figurehead of the service on-site, and balances the ongoing service provision with regulatory compliance and stakeholder engagement.
Phase one of the role will involve supporting the Operations Lead and wider colleagues with the development of a brand-new service on the site, in the village of Alford, Aberdeenshire. Contractors are currently undertaking a 26-week building programme to bring the property up to specification and readiness to open. As part of your role, you will also be responsible for the ongoing development of the service to meet resident and stakeholder needs
You will lead on the implementation of the programme, plus the recruitment of the staff team, and preparing the service for opening, with the support of experienced internal teams across the charity.
As a partner working to promote your services, it will be essential for you to align efforts with your organisation's goals, whilst ensuring both quality and financial targets are met.
The Service
Our state-of-the-art facility will offer 27 beds for individuals seeking transformative recovery journeys. With a focus on nature and the environment, and with 1.2 acres of land on site, our Recovery through Nature projects will provide a holistic approach to healing. Plus, staff amenities such as onsite bedrooms and a brand-new gym ensure a supportive and enriching work environment.
About Phoenix Futures
Join a legacy of over 50 years in providing rehabilitation services. At Phoenix Futures, we're committed to rebuilding capacity in the residential rehab sector across England and Scotland. Your dedication will contribute to our mission of delivering hope and transformation to individuals and families affected by addiction. We believe in being the best, we are passionate about recovery, and we value our history.
Authentic Voices Project Manager
- Part time
- £30,363 – £33,737 pro-rata
- Dundee (On site)
- Closing 29th April 2024
DVVA and the Protecting People Strategic Support Team based within Dundee Health and Social Care Partnership are seeking a passionate and dedicated Authentic Voices Project Manager to play a pivotal role in amplifying the voices and experiences of individuals with lived experience within strategic planning and decision-making forums. This will include an initial focus on the protecting people partnerships and committees. This position is instrumental in supporting a whole system culture shift in strategic spaces and ensuring that the needs, perspectives, and insights of the individuals we serve are authentically represented and integrated into the development and improvement of our programs and initiatives.
The post holder will be employed by Dundee Volunteer Voluntary Action and co-located to work as a member of the Protecting People Strategic Support Team (based within Dundee Health and Social Care Partnership).
Ideally you’ll have experience of supporting the engagement of people with lived experience as well as networking with a variety of partners and stakeholders. You’ll be able to balance the differing needs and expectations of those you are working with to facilitate successful working relationships and outcomes. Qualified to degree level in a relevant subject, and with significant working experience, you’ll have experience of project management and delivering change programmes.
Top job! Regional Manager – Highland & Moray
- Full time or Part time
- £43,992 – £49,998
- Highland and Moray (Hybrid)
- Closing 19th April 2024
At Autism and Neurodiversity North Scotland (A-ND), we strive for a world of fulfilling and happy lives for those who think differently.
We are a key provider of autism and neurodiverse specific support throughout the North of Scotland, and work hard to create opportunities for autistic and neurodivergent people, their families and networks to realise their full potential and transform the world we live in.
We are committed to ensuring the right support for each child, young person and adult is created by providing the practical and emotional care and support they need, where and when they need it.
We continue to develop and grow our services due to continuous demand, and to ensure we are leaders in autism and neurodiverse specific support throughout North Scotland, bringing our services into the Highlands for the first time in 2024.
We are looking for an experienced, inspirational, passionate, and dedicated senior manager for our Highland and Moray services, who engenders a culture of performance, creativity, relationship-based practice, and teamwork.
You will lead and be accountable for our Highland and Moray services and teams, working as key part of the senior management team, with the requirement to be the registered manager of our Outreach services and Playscheme, which are located in Highland and Moray. This will include being the regional safeguarding lead.
Your key focus will be on the provision and growth of high quality, cost effective neurodiverse specific services, leading and supporting the delivery of responsive, tailored, and person-centred support.
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