Principle Duties & Responsibilities

The post-holder will:-

Establish and maintain contact with people affected by homelessness and/or multiple complex needs who use the service. This will necessitate working effectively with people who experience mental and physical ill health, substance dependence, offending, rooflessness and other support needs as appropriate.

Work as part of a team to help deliver an immediate response to individuals seeking assistance with homelessness, benefits, mental health and addiction support and safeguarding concerns, and help alleviate the crisis people are experiencing.

Carry out dynamic and comprehensive assessments of needs with individual clients liaising with, representing and referring to other providers such as homeless casework teams, NHS practitioners, housing, statutory and voluntary services.

Assist with benefits applications and representation at appeals, ensuring clients have access to full benefit entitlement.

Enter into supportive and empowering relationships with clients with the aim of assisting them to tackle the often complex issues in their lives and access the support and services they need to help them at that moment in time and longer term.

Deliver practical support to users of the service (e.g. assisting people with emergency food parcels etc. where required.)

Perform general contact and assessment duties within the service in order to supervise the operation of the service identify needs and communicate with the wider team.

Provide a welcome and assessment of clients coming into the service ensuring health and safety is a priority.

Deliver outreach support to help clients access community-based resources in their own locality.

Attend relevant forums and events and develop sound relationships with other key providers as required.

Monitor and record in a consistent and professional fashion all work carried out on the client’s behalf.

Participate in the ongoing review of service delivery in order to optimize the service's use of resources in order to best meet individuals’ needs.

Carry out any other duties as required by the management of The Marie Trust.

Hours of work: Monday – Thursday (9 am – 5pm, Monday to Thursday, 9.00am to 4.30 pm Friday’s)

This post is subject to the successful candidate to join the PVG Scheme membership for Regulated Work with Adults, provide two satisfactory references and proof of qualifications.

An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland West Area, this includes our teams in Ayrshire & Arran; Dumfries; Dunbartonshire; Glasgow & Greater Glasgow; Lanarkshire and Renfrewshire.

Candidates are required to have excellent interpersonal and organisational skills to provide managerial support, which is often provided from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse Scotland volunteers and staff, as well as statutory funders and grant making trusts. Experience of volunteer management would be advantageous.

Due to the wide geographical spread of the role, the postholder will be required to travel occasionally to each of the service bases within our West Area; and to other locations within Scotland for meetings and training.

Whilst the role can be hybrid, we have recently secured a new office base in Glasgow so there will be a regular requirement to have a routine presence in the office.

Are you an experienced manager in community care ready to take the next step in your career? Carr Gomm, a leading Scottish social care and community development charity is hiring an Operations Manager in Mid-Argyll, part of our Rural locality.

About Us:

Carr Gomm is a social care and community development charity; we provide person centred support which enables people to live their best possible lives. Since we supported our first person in 1998, Carr Gomm has grown to be a leading social care charity supporting over 4,000 people in Scotland.

Our services in Mid-Argyll (Oban, Lochgilphead, Tarbert and Campbeltown) are designed to help people thrive in their community. Whether it’s through person centred Care at Home, Mobile Homecare (Reablement), Responders or Housing Support. We are committed to ensuring people receive the right support at the right time, in the right way, guided by our values of Choice, Control, Openness & Honesty, Interdependence, Respect, Kindness and Compassion.

Our Impact:

We take pride in supporting our Rural locality through impactful community projects like the Keep Warm appeal. During the energy crisis, we delivered Keep Warm Kits to help people in Argyll and Bute stay warm. “ Thank you so much for the lovely warm box which was delivered to me today. Very useful and very much appreciated a really lovely gesture from Carr Gomm. Thanks again” – Liz from Campbeltown.

Responsibilities & Success Factors:

Reporting to the Senior Operations Manager for our Rural locality, you will be responsible for leading and managing by working closely with the Service Managers and the Local Management Team. You will ensure that the services are contractually compliant and managed within budget and organisational policies. You will be working within a busy and dynamic team, which requires the flexibility to be reactive to the everchanging environment.

Who we are looking for…

In our eyes, the best Operations Managers are natural leaders who are passionate, logical, and flexible; they have excellent communication and people skills which they use to forge strong, productive relationships; and they have the capacity to deliver.

Service: Learning Disabilities

CAREERS THAT CARE!

Do you have a passion for connecting with people to achieve their goals in life, and enjoy the sense of achievement in empowering vulnerable people?

If so, we have a fabulous Service Manager opportunity for you to join our awesome team, leading our Perth & Kinross Learning Disability service. Because People Matter at Turning Point Scotland, why not join us to reach your full potential.

Embark on an emotionally rewarding journey and apply today!

About the role

As a Service Manager, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

As Service Manager you will also:

• Maintain the continuing relevance of services to individuals’ needs and purchaser requirements by ongoing planning, monitoring and evaluation.

• Where a need or an opportunity is identified, assist in the development of new services

• Ensure agreed standards of service delivery in compliance with relevant legislation, National Care Standards and purchaser requirements.

• To support the senior management team in the streamlining, promotion and monitoring of quality assurance systems which meets the needs of individual services as well as the overall service delivery in the region.

• Ensure compliance with the Scottish Social Services Council Code of Practice.

• Develop, monitor and implement supervision and appraisal systems for staff.

• Ensure that all Turning Point Scotland policies and procedures are adhered to.

About You

You will have passion and drive to take forward a well-established Service and Team. Be passionate; and committed to the overall aims and objectives of the service and have the belief that people can live fulfilling lives with the right support in place.

You should also have:

• Experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.

• The ability to negotiate with a wide range of internal and external partners and build positive relationships including local authorities and housing associations.

• Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in sometimes pressurised environment

About Us

At Turning Point Scotland Perth & Kinross, we deliver services for people who have a learning disability or autism and unique and complex behaviours which challenge the service: many of the individuals we support have some forensic histories. We support people who live in 24/7 supported accommodation projects. We also provide support within our outreach service to people with learning disabilities within the area of Perth, Kinross and Blairgowrie/Rattray.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

If you are dedicated, compassionate, and enthusiastic about making a difference in the lives of vulnerable adults, we would love to hear from you.

Turning Point Scotland offers a Salary Matching opportunity.