An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland West Area, this includes our teams in Ayrshire & Arran; Dumfries; Dunbartonshire; Glasgow & Greater Glasgow; Lanarkshire and Renfrewshire.

Candidates are required to have excellent interpersonal and organisational skills to provide managerial support, which is often provided from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse Scotland volunteers and staff, as well as statutory funders and grant making trusts. Experience of volunteer management would be advantageous.

Due to the wide geographical spread of the role, the postholder will be required to travel occasionally to each of the service bases within our West Area; and to other locations within Scotland for meetings and training.

Whilst the role can be hybrid, we have recently secured a new office base in Glasgow so there will be a regular requirement to have a routine presence in the office.

Your work will be challenging but it will transform lives for generations.

Simon Community Scotland is the largest provider of homelessness services in Scotland.

Our vision is for everyone to have a safe place to live with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances.

Everything we do is about and for people: the people we support, our staff, our partners and everyone affected by homelessness.

Our values are built into every area of activity and tell the story of how people remain at the heart of the Simon Community.

Job Summary

The Simon Community is Scotland's leading homeless charity. We are creative and innovative. We get things done with care and compassion that make a difference to our community, being true to our values. We are a community of staff, volunteers and the people that we support.

We are looking for someone who is passionate about changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma. They often engage in risk taking behaviours that put their physical and mental health, and their lives at risk. Despite the challenges they face they have incredible resilience, survival skills and a wicked sense of humour. They know what a good, and not so good service looks like.

As a residential support worker you will:

• support the development of life skills and homemaking in preparation for a tenancy,
• provide emotional support,
• help to reduce harm caused by homelessness and trauma.

There is a rolling rota including night shifts and / or sleepovers.

Job Purpose

As a support worker it will be your job to work with a team to:

• Help people in our community to manage and recover their mental health
• Support people who use drugs and alcohol to do so as safely as possible
• Support people who choose to reduce or stop their drug and alcohol use to do so safely
• Help people in our community to build a positive network of connections that will help them to gain and sustain their own housing
• Provide emotional and practical support to our community
• Any other duties directed by your service lead

Key Responsibilities

Our values support:

• Warmth and positive regard
• Inclusion and participation
• Innovation and personalisation of care and support
• Ambition
• Partnership
• Learning and leadership

Your key responsibilities to support those values will be:

• Developing honest and open relationships with our community that foster trust
• Using our training and reflective practice to develop additional skills to support and respond appropriately to our community who have experienced trauma
• Working with people in our community with a wide range of experiences and cultural backgrounds with dignity, respect and kindness
• Working as part of a team with a range of experiences and knowledge to the benefit of our community
• Supporting our community to influence their care and support to meet their goals - Fostering connection, hope, a positive identity and meaning in life and a sense of control for our community
• Working with other teams in SCS and with partners to support good outcomes for our community
• Seeking opportunities that will make a difference to our community
• Ensuring that our places reflect the respect we hold for our community

Person Specification

Training and Qualifications:

Essential:

• SVQ 3 social care or willing to work towards
• SSSC Registered or willing to become so

Desirable:

• Trauma informed practice
• Assist/MHFA/SafeTalk trained
• Naloxone trained
• Mental health or addictions qualifications

Experience:

Essential:

• Experience of providing support to people with a range of challenges including homelessness, mental ill health and addictions
• Experience of working in a fast paced environment which requires quick decision making

Desirable:

• Lived experience of homelessness
• Experience of working with a range of agencies as a team
• Networking and connecting skills

Knowledge and Skills:

Essential:

• Experience of working with people with a variety of individual and cultural beliefs
• Ability to use empathy and relational skills to build positive relationships with our community and colleagues
• Understanding of and ability to work within ethical and relational boundaries

Desirable:

• Knowledge and understanding of homelessness, addictions and mental health
• Understanding of services that support homelessness,addictions and mental health
• Evidence of good communication skills, written, verbal and digital

Personal:

Essential:

• Able to lead by example.
• A team player.
• A desire to learn and to develop innovative practice
• Honest, ethical and keen to overcome obstacles
• Flexible, responsive

About the role

ELCAP is a Scottish charity which provides care and support for individuals who live with learning disabilities, physical disabilities and mental health problems.

A vacancy has created a rare opportunity to join our back-office team at an exciting time in our organisation’s development. Reporting to our Business Manager, our Finance Officer will provide a payroll service to 300 staff and be responsible for ensuring invoices are raised and payments made on time.

We are looking for someone who enjoys working in fast paced environment and has excellent attention to detail.

As we embrace a period of change with a new internal system we are delighted to welcome a new colleague to join us.

Job context

The purpose of the post is to work as part of a team to support the effective and efficient management of ELCAP finances.

The post has four areas of responsibility:

• Providing accounts and finance services.
• Providing payroll services.
• Supporting the management of the charity’s human resources.
• Recording and Reporting

This is a permanent post of 35 hours per week operating Monday to Friday.

Essential

• Demonstrated experience in a finance administrative role
• Relevant qualification on finance / book keeping / accounts
• Experience in payroll or willing to undertake training
• Experience in invoicing and purchase ledger

Skills

• Very good interpersonal skills, with the ability to relate well to people from a range of backgrounds and experiences.
• Very good communication skills, in verbal and written forms.
• Ability to work well within a team and work on your own initiative
• Competence in recording and reporting and analysis of data
• Excellent IT skills across the main Microsoft products, ideally with Sage accounts and Sage payroll
• Excellent organisational skills, with the ability to prioritise tasks and work well under pressure in order to meet internal and external deadlines
• Ability to consistently demonstrate the highest levels of personal and professional integrity and accountability, including consistent attention to detail.
• Ability to be resourceful and solutions focused with enthusiasm and a positive outlook.

Experience

• Experience of working in a busy and varied finance post.
• Book keeping experience
• Experience in payroll
• Experience in Purchase ledger, invoicing and reconciliation
• Experience of online business banking platforms
• Experience in data inputting, retention and maintaining database information
• Experienced / willing to keep abreast of legal frameworks that impact on our finance department

Key relationships

• ELCAP Executive Board and Committees
• Chief Executive
• Business Manager
• Registered Manager
• Operational Leads
• Development Workers
• Support Practitioners
• Individuals who receive support

Protecting Vulnerable Groups Scheme

The post requires a degree of contact with children and vulnerable adults. The successful candidate will be required to join the Protecting of Vulnerable Groups (PVG) Scheme. The PVG Scheme is managed and delivered by Disclosure Scotland.

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Employee discount
• Health & wellbeing programme

You will be part of an initiative which will transform Scotland's approach to homelessness and alcohol.

Simon Community Scotland is the largest provider of homelessness services in Scotland.

Our vision is for everyone to have a safe place to live with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances.

Everything we do is about and for people: the people we support, our staff, our partners and everyone affected by homelessness.

Our values are built into every area of activity and tell the story of how people remain at the heart of the Simon Community.

Job Summary

The Simon Community is Scotland's leading homeless charity. We are creative and innovative. We get things done with care and compassion that make a difference to our community, being true to our values. We are a community of staff, volunteers and the people that we support.

We are looking for someone who is passionate about changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma. They often engage in risk taking behaviours that put their physical and mental health, and their lives at risk. Despite the challenges they face they have incredible resilience, survival skills and a wicked sense of humour. They know what a good, and not so good service looks like.

As part of Scotland's first Managed Alcohol Programme you will:

• support our community to manage and control their alcohol consumption;
• provide lifestyle advice;
• support access to our on-site and partner health support;
• provide emotional and socialisation support

There is a rolling rota including night shifts.

Job Purpose

As a support worker it will be your job to work with a team to:

• Help people in our community to manage and recover their mental health
• Support people who use drugs and alcohol to do so as safely as possible
• Support people who choose to reduce or stop their drug and alcohol use to do so safely
• Help people in our community to build a positive network of connections that will help them to gain and sustain their own housing
• Provide emotional and practical support to our community
• Any other duties directed by your service lead

Key Responsibilities

Our values support:

• Warmth and positive regard
• Inclusion and participation
• Innovation and personalisation of care and support
• Ambition
• Partnership
• Learning and leadership

Your key responsibilities to support those values will be:

• Developing honest and open relationships with our community that foster trust
• Using our training and reflective practice to develop additional skills to support and respond appropriately to our community who have experienced trauma
• Working with people in our community with a wide range of experiences and cultural backgrounds with dignity, respect and kindness
• Working as part of a team with a range of experiences and knowledge to the benefit of our community
• Supporting our community to influence their care and support to meet their goals - Fostering connection, hope, a positive identity and meaning in life and a sense of control for our community
• Working with other teams in SCS and with partners to support good outcomes for our community
• Seeking opportunities that will make a difference to our community
• Ensuring that our places reflect the respect we hold for our community

Person Specification

Training and Qualifications:

Essential:

• SVQ 3 social care or willing to work towards
• SSSC Registered or willing to become so

Desirable:

• Trauma informed practice
• Assist/MHFA/SafeTalk trained
• Naloxone trained
• Mental health or addictions qualifications

Experience:

Essential:

• Experience of providing support to people with a range of challenges including homelessness, mental ill health and addictions
• Experience of working in a fast paced environment which requires quick decision making

Desirable:

• Lived experience of homelessness
• Experience of working with a range of agencies as a team
• Networking and connecting skills

Knowledge and Skills:

Essential:

• Experience of working with people with a variety of individual and cultural beliefs
• Ability to use empathy and relational skills to build positive relationships with our community and colleagues
• Understanding of and ability to work within ethical and relational boundaries

Desirable:

• Knowledge and understanding of homelessness, addictions and mental health
• Understanding of services that support homelessness,addictions and mental health
• Evidence of good communication skills, written, verbal and digital

Personal:

Essential:

• Able to lead by example.
• A team player.
• A desire to learn and to develop innovative practice
• Honest, ethical and keen to overcome obstacles
• Flexible, responsive