The Crisis Support Worker will work collaboratively with individuals and partners to de-escalate crises. The role will also involve triaging and assessing all clients accessing the centre. The crisis practitioner’s duty will be to de-escalate low/moderate mental health and social needs and deliver collaborative self-management plans with individuals to improve mental wellbeing.

The main purpose of the role is to assist individuals through appropriate person-centred interventions to be able to address and help de-escalate their immediate crisis experience. Listening to individuals in a crisis will be a key aspect of your role and involves focusing, observing, understanding and responding with empathy, genuineness, respect, acceptance, non-judgment and sensitivity. Having the ability to communicate accordingly and appropriately with clinical intervention services will be key to the role.

Are you passionate about supporting individuals facing alcohol-related challenges? Do you believe in fostering inclusive communities and empowering vulnerable individuals to live with dignity? If so, we would be delighted to hear from you!

Rowan Alba’s CARDS (Community Alcohol Related Damages Service) isn't just a service; it's a lifeline for individuals impacted by alcohol-related issues. Since its establishment in 2010, CARDS has been instrumental in preventing homelessness and enriching lives through the power of one-to-one befriending relationships. With over 70 devoted volunteers, we've built a strong community where everyone's unique experiences and perspectives are valued.

As a CARDS Administration and Communication Assistant, you'll play a pivotal role in ensuring the smooth operation of our program. Working closely with our dedicated team, you'll handle vital administrative tasks to support our mission of providing compassionate assistance to individuals navigating alcohol-related challenges.

Key Responsibilities:

• Maintain accurate records and communications in collaboration with the CARDS team.
• Reach out to volunteers and service users with empathy to gather necessary information.
• Update spreadsheets and documents to track progress and ensure compliance with regulations.
• Uphold our commitment to privacy and GDPR compliance.

About the Role: We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and local volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using member insight gathered from local members.

Responsibilities:

At CSSC, we must ensure that our offer, both locally and nationally, provides our members with a great experience and enables them to do the things they love. To help us achieve this, you will:

• Support volunteers in delivering a regional and local programme aligned with CSSC's strategy, mission, vision, and values.

• Use the local member insight to deliver what our members are looking for, as well as introduce them to new opportunities and activities.

• Ensure adherence to operating processes, framework, and legislation.

• Enhance volunteer skills and experiences, celebrate volunteering, and attract new volunteers to CSSC.

• Collaborate with the Regional Chair and volunteers to monitor progress, attend local meetings, and evaluate the delivery of activities and events.

• Foster effective networking and collaboration across the team, champion best practice and seek out new ideas and ways of doing things.

• Attract, recruit, and induct new volunteers to ensure confidence and excellent service provision for our members.

• Ensure key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.

About You:

• Effective time and workload management skills.

• Resilient and flexible with the ability to work under pressure.

• Strong relationship-building and management skills.

• Ability to work independently and collaboratively within a team.

• Personal drive and enthusiasm with a positive attitude and a desire to succeed.

• Committed to continuous improvement and innovation.

Key Skills & Experience: Essential

• Minimum of 3 years relevant volunteer management experience.

• Good working knowledge of MS Office including Word, Excel, and Outlook.

• Effective written and verbal communication skills.

• Full UK driving license (travel required).

Desirable

• A relevant degree or professional qualification in volunteer management (not essential but advantageous).

• Experience with building and working with high-performing teams.

• Working knowledge of CRM and digital Event Management Systems.

What We Offer:

• 24 ½ days annual leave + Bank Holidays.

• Free CSSC Membership.

• 90 minutes of wellbeing time per week.

• Flexible working arrangements.

• Excellent company pension schemes.

• Training and Development opportunities.

• Access to Employee Assistance Programme.

About Us:We are a not-for-profit membership organization with over 130,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organization values are Passionate, Progressive, Supportive, and Social.

Do you want to join a committed and supporting team in raising awareness and changing things for the better for everyone with Down’s syndrome right across Scotland?

We are looking for an individual to run FriendZ Space, our popular, online programme for adults with Down’s syndrome, The ideal candidate would have experience in planning sessions, facilitating groups (in person and online) for young people and adults with learning disabilities.