Join us in a pivotal role that blends money and energy guidance with compassionate support, right at the heart of our mission to assist kidney patients across the South West. We're introducing a vital position within our Patient Support Services Team, focusing on providing targeted money and energy advice to those navigating the financial challenges of living with kidney disease.

In this home-based, full-time position, you'll be a member of a team dedicated to making a tangible difference. The role involves delivering bespoke money and energy guidance—via phone, video calls, and occasionally in-person—to address the unique financial obstacles faced by kidney patients. Your role will encompass everything from offering practical advice and assessing financial needs to connecting patients with broader specialist support networks.

This role demands at least 2 years of experience in advocacy, social work, or a related field within the health and social care sector, with a particular focus on financial and energy support. For those yet to achieve a Level 3 qualification in Money and Energy Advice, we're here to support your professional development in this area. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking.

Full Job Description is attached for further details.

About you

Are you an SEO all rounder with a passion for good content and best practice? Do you want to use your skills to make a real difference to the myeloma community?

We’re looking for a confident SEO lead to ensure the organisation is optimising its presence key search engines to help meet the organisation’s strategic objectives – reach, income, impact and corporate communications.

We’re looking for someone to take charge of developing and rolling out our search strategy. You’ll need to be able to work independently and also work collaboratively with teams across the organisation to ensure good governance and SEO best practice is followed.

About the role

This is an exciting opportunity to take, develop and own our search strategy of our main website (myeloma.org.uk) and also be involved in the creation our new healthcare professional community website.

You’ll work closely with our Web Manager and Head of Digital to optimise and improve our SEO performance, increase our reach and influence, and help other teams achieve their goals.

You’ll get to work on a wide range of projects; from optimising existing and future copy and meta data, identifying new content areas and developing audience-led content plans, input into the build of any new websites to ensure they follow best practice and much more.

You’ll also have the opportunity to work with other teams and develop skills across paid, social and email marketing.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.

We offer flexible working and flexi-time to allow you to find the right working pattern for you. We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits. We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.

The ALLIANCE is excited to be recruiting a new Digital Hub Assistant to join the ALISS (A Local Information Service for Scotland) team.

The Digital Hub Assistant will support the day-to-day operations of the ALLIANCE Digital Hub which incorporates ALISS - A Local Information System for Scotland - and Digital Health and Social Care Programmes.

The successful candidate for this role should have:

• Proven experience in providing programme-specific administrative support.
• Proficient in using office software (Microsoft Office suite) and digital communication tools.
• Familiarity with digital tools and platforms, including content management systems and social media.
• Demonstrated ability to work collaboratively in a team environment.
• Strong written and oral communication skills.
• Ability to travel around Scotland with occasional need for overnight stays away from home.
• Proactive with the ability to prioritise workload and manage time effectively.
• An understanding and commitment to equal opportunities, non-discrimination, and accessibility.

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave (equivalent of 30 days)
• 91 hours of public holidays (equivalent of 13 days) that can be taken flexibly
• Additional leave between Christmas and New Year
• Contributory pension scheme
• Open to flexible working (formal and informal
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Corporate rates for gym membership
• Time off in lieu
• Cycle Scheme
• Carer Positive Employer

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

Interested in joining the Links Worker Programme at the ALLIANCE? We are looking for someone dynamic, organised and with great people skills to join our well-established Links Worker Programme.

The post holder will be responsible for developing and delivering our Energy and Efficiency outreach project to Glasgow and West Dunbartonshire and will provide a specialist service to people who often experience complex social circumstances, using agreed, person-centred principles for monitoring, auditing and evaluating programme delivery

You will have:

• Experience at delivering advice to a wide range of citizens and be familiar with benefit entitlements as well as showing empathy and understanding of the issues faced by our citizens.
• Knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
• Demonstrable experience and knowledge of the provision of advice to low-income households in energy efficiency or related fields.
• Self-motivation and the ability to work with limited supervision.
• The ability to work with a wide range of people and proven experience of working with vulnerable householders, low income and/or other disadvantaged groups, including a strong understanding of the challenges faced by people living in areas of deprivation in relation to living well.
• Tact and diplomacy when liaising with a wide range of organisations.
• A solution-focused approach.
• Non-discriminatory values.
• Proven and highly effective interpersonal and communication skills in working with people on a 1:1 basis and with organisations.
• Excellent influencing, negotiation and motivational skills in order to engage people and to enable them to take up a wide range of community services and activities.
• Excellent networking, recording and information management skills.
• Knowledge of facilitating service improvement and appreciation of different organisational cultures and workforce development.
• Ability to work effectively as part of a team and on own initiative.
• IT skills in word processing, spreadsheets, email and the internet.
• An ability and willingness to travel extensively within the local community and wider area.

It would be desirable for you to have experience of:

• Experience of project-based work in the fields of energy efficiency, community development and regeneration, housing, health, social policy or consumer issues.
• Education to a degree level, equivalent qualifications, or relevant experience.
• Experience of the preparation and delivery of presentations
• Experience of speaking to groups

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave (equivalent of 30 days)
• 91 days public holiday (equivalent of 13 days) that can be taken flexibly
• Additional leave between Christmas and New Year
• Contributory pension scheme
• Open to flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Corporate rates for gym membership
• Time of in lieu
• Cycle Scheme
• Carer Positive Employer

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.