Financial Health – Dedicated Adviser

  • Full time
  • £26,650
  • Edinburgh
  • Closing 22nd March 2019


  • Advertised from 14th March 2019
  • Fixed Term for 6 months to 30 September 2019 - likely extension. 35 hours per week

Role

A unique opportunity has arisen to join the team at Citizens Advice Edinburgh (CAE) and help us deliver on a new and exciting project aimed at improving the financial health and income maximisation of people across Scotland.

This project is being delivered with funding from Citizens Advice Scotland’s in partnership with the Scottish Government.

The Financial Health Check Dedicated Adviser must a solid background in welfare rights, debt and money advice and have experience of dealing with complex cases, including a knowledge and understanding of budgeting and sources of income maximisation.

As this is a new service, the Financial Health Check Adviser must also have knowledge and skills in designing and delivering new services and for training and coaching of others, as this role will include engaging staff, volunteers, partner organisations, elected members and the public in understanding and accessing the service and practical training and advice workshops to increase capacity.

Every year Citizens Advice Edinburgh supports over 13,000 people seeking advice and support in relation to their financial circumstances. With our advice, we help clients achieve in excess of £3 million pounds per year in financial gain, through improved budgeting, managing problematic debt and income maximisation.

This new project will extend that service, by offering clients the option of accessing support by phone and online. You will work as part of a team delivering services to people throughout Scotland and supporting them as fully as possible through the channel of their choice.

Citizens Advice Edinburgh is an independent charity delivering free, confidential and impartial advice and support to people living and working in Edinburgh. Every year, we deal with over 25,000 enquiries for advice, from over 13,000 individual clients. Around 75% of that relates primarily to Welfare Rights and Income Maximisation.

For further information, please download the Job Description below.

Application notes

Please email application form to benjamin.napier@caed.org.uk Or alternatively marked Private & Confidential to:

Benjamin Napier

Citizens Advice Edinburgh

23 Dalmeny Street

Edinburgh, EH6 8PG

Deadline for applications is 12 noon on Friday the 22nd of March

Interviews scheduled for the 26th-29th of March.


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