Representation/Support Worker

  • Full time
  • £23,764
  • Glasgow
  • Closing 4th January 2019


  • Advertised from 27th November 2018
  • (Fixed Contract until March 2020)

Role

Greater Pollok Citizens Advice Bureau is seeking a highly motivated and enthusiastic individual to join the existing team in delivering a high quality advice and representation service to the residents of Glasgow South West.

The successful candidate must:

• Have excellent organisational skills, excellent communication skills, and the ability to work well under pressure, prioritise workloads and motivate others.

• Have a good understanding of current Welfare rights issues and legislation as well as at least two years experience of preparing and representing at Unified Appeal Hearings.

• Preferably have some experience of dealing with employment issues.

• Have experience of supervising volunteers or staff preferably in a paid capacity.

• Be able to work on their own initiative and provide ongoing support to voluntary staff.

• Possess the ability to learn new skills and to follow existing policies and procedures to a high level.

• Possess very good IT skills – especially word-processing, and database entry and the ability to produce regular reports using computer graphics.

• You will also be expected to work within the principles of the Citizens Advice Service and the GDPR legislation.

Application notes

For an application pack and job description please call 0141-881-2462 or email margaret@gpollokcab.org.uk

Closing Date: 4 January 2019 and interviews will be held week beginning 14th January 2019.

Equal opportunities policies will apply throughout this process.


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