This vacancy has now closed

Policy Officer (Social Security)

  • Full time or Part time
  • £24,000 – £28,000
  • Edinburgh
  • Closing 19th November 2018

  • Advertised from 5th November 2018
  • Six months fixed-term contract (possibility of extension) 35 hours per week (will also consider applications for part-time)


This is a great opportunity to play a vital role in an influential organisation that campaigns for a fairer Scotland where people are empowered and their rights respected.

Citizens Advice Scotland (CAS) based in Edinburgh, is the umbrella organisation providing support to Citizens Advice Bureaux (CAB) across Scotland. The Citizen Advice service helps hundreds of thousands of people resolve their problems each year by providing information and advice, and by influencing policymakers.

The role of the Policy team is to effect changes which improve people’s lives by influencing policy and decision makers in government, the public and private sectors, and the media. This post will focus on influencing policy on social security benefits, with an emphasis on universal credit.

The successful candidate will have demonstrable experience in policy, have at least two years’ experience in a similar role and relevant qualifications or equivalent professional experience. Specifically, they will have a good knowledge of the UK social security system; be able to analyse documents and data from a wide range of sources; produce effective submissions, reports and briefings; and communicate confidently with a variety of individuals and groups.

The successful candidate will build an understanding of the issues through analysing evidence, conducting research and monitoring policy developments, and use this to make a measurable difference.

Finally, they will have an understanding of the policy making process at local, Scottish and UK government level and experience of working in partnership with organisations with common concerns.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on Employee benefits in the Application Pack.

Application notes

For further details and information on how to apply, please visit our website at

Closing Date: Monday, 19 November 2018, 12pm

Interviews: Monday, 3 December 2018

About the employer

Citizens Advice Scotland is an Equal Opportunity Employer

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish Charity Number SC016637).