This vacancy has now closed

Helpline Worker

  • Part time
  • from £19,575 pro-rata
  • Edinburgh
  • Closing 14th November 2018

  • Advertised from 22nd October 2018
  • 18 hours per week


We are looking for someone with great customer service skills, who enjoys working in a busy environment and is really looking to help our clients with support and advice.

Do you have experience of using different communication channels including telephone, email, and/or web chat?

Are you interested in helping vulnerable or marginalised groups? We are searching for a Helpline Worker to provide information and support to families affected by imprisonment and the practitioners working alongside them.

Application notes

Closing date: 12pm Wednesday, 14 November 2018

Interviews: Friday 23rd November 2018

For more information on the post, telephone 0131 557 9800 or to download an application pack go to