This vacancy has now closed

24HR Refuge Support Worker

  • Part time
  • £22,792 pro-rata
  • Edinburgh
  • Closing 29th July 2019

  • Advertised from 8th July 2019
  • £22,792.06 pro-rata (£21,201.92 + 7.5% anti-social hours payment) 14 per week: (Saturday 3pm to Sunday 3.30pm with sleepover) Permanent, subject to funding


Job Purpose

To provide a safe, professional and supportive service for women and any accompanying children who have experienced or are at risk of domestic abuse, who have additional support needs and who are living in refuge accommodation provided by Edinburgh Women’s Aid.

Main Duties

  • Assessing, with a woman, her support and safety requirements and developing with her a support and safety package which is appropriately recorded and tailored to her risks and needs.
  • Providing practical and emotional support in an empowering way as part of a planned input to support women to recover from domestic abuse.
  • Creating a safe environment for women and any accompanying children who use EWA services
  • Responding appropriately and empathically to women who are emotional or in a distressed state.
  • To ensure the refuge accommodation is available, prepared, and ready for occupation.
  • To ensure that all necessary paperwork relating to EWA accommodation is completed
  • To familiarise women and any accompanying children with the appropriate EWA accommodation environment, regulations, expectations and safety procedures.
  • To ensure current residents are aware of new placements and to introduce them to each other.
  • To ensure the refuge flats are maintained to a high standard and remain in good repair and decoration.
  • Accurately and appropriately advising women of their welfare rights, legal rights, immigration rights, housing options, benefits and child support options.
  • Assisting women with necessary paperwork for application for housing benefits and

other services to enable women to make informed choices and decisions.

  • Ensuring that EWA (including any related funder or registration required) records,

administration and documentation are completed correctly

  • Providing advocacy support in respect of the above options if required or requested.
  • Adopting an inter-agency approach to working with women
  • Acting within organisational policies and procedures

Application notes

An application pack is available for download belwo.

Closing date: 9am Monday 29 July 2019

Interviews: Mid-August 2019