Dundee Women’s Aid aims to provide the best possible service to the women, children and young people we work with. We
believe that service users have the right to live a life free from abuse or harm and are committed to providing
services that empower service users. Our Protecting Vulnerable Adults Policy defines Dundee Women’s Aid’s
commitment to safeguarding vulnerable adults who use Dundee Women’s Aid’s service.
Purpose of the post
- To work as part of the Women’s Support (WS) team to support and empower women who have experience of domestic
abuse. In doing so, providing a quality service that meets legal requirements and DWA standards, policies and
- To promote the work of DWA in the local and wider community and work in partnership with
others to develop services and provide support within the community.
- To work with a wide range of women
who may have complex needs
- To participate as part of the team in the on-going development of services to
abused women whether in refuge, re-housed from refuge or through the outreach service.
1. Direct Services to Women
- Provide emotional, practical support and information to women as required. This could be on a one-to one basis,
and/or in group setting.
- Support and empower women as appropriate and as determined by a person centred
assessments and support plan, with a particular focus on domestic abuse. To support women in managing their
safety through development of safety plans and liaising with police and other relevant agencies.
women and children (if any) to refuge OR support them to access alternative accommodation as
- Ensure women accessing the services receive appropriate and accurate information including
advice about their rights, in particular their various housing options.
- Liaise and advocate on behalf of
service users with external agencies. This may involve accompanying women to appointments and referral to onto
other appropriate agencies
- To deliver and support the delivery of our group work programmes, including
the Freedom programme
- Encourage good relationships between mother and child(ren) and be aware of child
- To keep up to date with changes in legislation and working practices and ensure Health
& Social Care Standards and SSSC requirements are met at all times
- Ensure, in conjunction with the
Facilities Manager, that refuges are maintained to a high standard
- Attend multi agency meetings, as
appropriate, for the purposes of protecting and advocating on behalf of service users.
2. Promoting the Work of DWA
- Help raise awareness of domestic abuse within the local and wider community
- Help develop positive
working relationships with key partner agencies and stakeholders in pursuance of WS objectives
the promotion of DWA’s public and media profile
- Attend appropriate meetings and events on behalf of
- Liaise and work in partnership with education, health, housing professionals, other voluntary and
statutory agencies who could share knowledge and resources
- Work in partnership with Scottish Women’s Aid
and the wider Women’s Aid to share and develop good practice
- Work in accordance with: Dundee Women’s Aid standards, policies, procedures and guidelines; requirements of
funders; Health & Social Care Standards, Child Protection and other relevant legislation.
encourage and support service users in participating in events and opportunities to help the shaping of our
service, including through monitoring and evaluation and service user focus groups.
- Assist with the
development, monitoring and evaluation of the services to women in refuge, follow on and
- Perform administrative tasks timeously to ensure a seamless service
- Ensure quantitative
and qualitative information on support and related issues is completed regularly.
4. Working Approach
- Work collaboratively and assist , as appropriate, other DWA workers this includes regularly attending team/other
relevant meetings and keeping colleagues up-to-date on relevant work issues
- Support the CEO and
Directors in creating a positive, supportive and participatory working environment which fulfils the aims and
objectives of DWA
- Reflect on practice to ensure delivery of a professional service and positive learning
- Support the CEO and Directors in creating a continuously improving organisation focussed on
service users and service user involvement
- Take a proactive role in promoting equality and
anti-discriminatory practice throughout all aspects of the work.
- It is a requirement of the post holder
to hold a full driving licence and have access to a vehicle with insurance cover for business use. Please note,
applicants who do not meet this criteria will not be shortlisted.
This post requires a PVG scheme record check for both types of regulated work – work with children and work with
This job description cannot cover every issue or task that may arise within the scope of the post. The post-holder
will be expected to carry out other duties from time to time which are broadly consistent with the duties as
Women only need apply under Schedule 9 (part 1) of the Equality Act 2010. The
successful candidate will be required to join the PVG scheme. Dundee Women’s Aid positively welcomes
applications from women within all sections of the community.
To find out more and to apply, please download the Information Pack, Application Form & Equal Opportunities Form
The closing date for applications is 9:30am on Monday 8th July 2019.
If we have not contacted you by Thursday 25th July 2019, regretfully your application has been unsuccessful on this
Interviews are expected to be held on Wednesday 14th August 2019. Invitations to interview are normally sent by email
to the address supplied by you on your application form.
Please do not send a curriculum vitae as this will not be considered.
Should you wish receipt of your application to be acknowledged, please enclose a stamped addressed envelope with your
returned application form. For applications submitted by email, you should receive an automated response
confirming receipt of your email, please check junk/spam folders. Please note, all applications and relevant
recruitment documents will be held confidentially and destroyed 6 months after the closing date, apart from
documents relating to the successful applicant.