This vacancy has now closed

Women’s Support Domestic Abuse Practitioner

  • Full time
  • £25,300
  • Dundee
  • Closing 8th July 2019

  • Advertised from 14th June 2019
  • 35 hours per week. Permanent.


Dundee Women’s Aid aims to provide the best possible service to the women, children and young people we work with. We believe that service users have the right to live a life free from abuse or harm and are committed to providing services that empower service users. Our Protecting Vulnerable Adults Policy defines Dundee Women’s Aid’s commitment to safeguarding vulnerable adults who use Dundee Women’s Aid’s service.

Purpose of the post

  • To work as part of the Women’s Support (WS) team to support and empower women who have experience of domestic abuse. In doing so, providing a quality service that meets legal requirements and DWA standards, policies and guidelines.
  • To promote the work of DWA in the local and wider community and work in partnership with others to develop services and provide support within the community.
  • To work with a wide range of women who may have complex needs
  • To participate as part of the team in the on-going development of services to abused women whether in refuge, re-housed from refuge or through the outreach service.

Key Responsibilities

1. Direct Services to Women

  • Provide emotional, practical support and information to women as required. This could be on a one-to one basis, and/or in group setting.
  • Support and empower women as appropriate and as determined by a person centred assessments and support plan, with a particular focus on domestic abuse. To support women in managing their safety through development of safety plans and liaising with police and other relevant agencies.
  • Admit women and children (if any) to refuge OR support them to access alternative accommodation as required
  • Ensure women accessing the services receive appropriate and accurate information including advice about their rights, in particular their various housing options.
  • Liaise and advocate on behalf of service users with external agencies. This may involve accompanying women to appointments and referral to onto other appropriate agencies
  • To deliver and support the delivery of our group work programmes, including the Freedom programme
  • Encourage good relationships between mother and child(ren) and be aware of child protection issues
  • To keep up to date with changes in legislation and working practices and ensure Health & Social Care Standards and SSSC requirements are met at all times
  • Ensure, in conjunction with the Facilities Manager, that refuges are maintained to a high standard
  • Attend multi agency meetings, as appropriate, for the purposes of protecting and advocating on behalf of service users.

2. Promoting the Work of DWA

  • Help raise awareness of domestic abuse within the local and wider community
  • Help develop positive working relationships with key partner agencies and stakeholders in pursuance of WS objectives
  • Support the promotion of DWA’s public and media profile
  • Attend appropriate meetings and events on behalf of DWA
  • Liaise and work in partnership with education, health, housing professionals, other voluntary and statutory agencies who could share knowledge and resources
  • Work in partnership with Scottish Women’s Aid and the wider Women’s Aid to share and develop good practice

3. Internal

  • Work in accordance with: Dundee Women’s Aid standards, policies, procedures and guidelines; requirements of funders; Health & Social Care Standards, Child Protection and other relevant legislation.
  • To encourage and support service users in participating in events and opportunities to help the shaping of our service, including through monitoring and evaluation and service user focus groups.
  • Assist with the development, monitoring and evaluation of the services to women in refuge, follow on and outreach
  • Perform administrative tasks timeously to ensure a seamless service
  • Ensure quantitative and qualitative information on support and related issues is completed regularly.

4. Working Approach

  • Work collaboratively and assist , as appropriate, other DWA workers this includes regularly attending team/other relevant meetings and keeping colleagues up-to-date on relevant work issues
  • Support the CEO and Directors in creating a positive, supportive and participatory working environment which fulfils the aims and objectives of DWA
  • Reflect on practice to ensure delivery of a professional service and positive learning experience
  • Support the CEO and Directors in creating a continuously improving organisation focussed on service users and service user involvement
  • Take a proactive role in promoting equality and anti-discriminatory practice throughout all aspects of the work.
  • It is a requirement of the post holder to hold a full driving licence and have access to a vehicle with insurance cover for business use. Please note, applicants who do not meet this criteria will not be shortlisted.

This post requires a PVG scheme record check for both types of regulated work – work with children and work with protected adults.

This job description cannot cover every issue or task that may arise within the scope of the post. The post-holder will be expected to carry out other duties from time to time which are broadly consistent with the duties as detailed above.

Women only need apply under Schedule 9 (part 1) of the Equality Act 2010. The successful candidate will be required to join the PVG scheme. Dundee Women’s Aid positively welcomes applications from women within all sections of the community.

Application notes

To find out more and to apply, please download the Information Pack, Application Form & Equal Opportunities Form below.

The closing date for applications is 9:30am on Monday 8th July 2019.

If we have not contacted you by Thursday 25th July 2019, regretfully your application has been unsuccessful on this occasion.

Interviews are expected to be held on Wednesday 14th August 2019. Invitations to interview are normally sent by email to the address supplied by you on your application form.

Please do not send a curriculum vitae as this will not be considered.

Should you wish receipt of your application to be acknowledged, please enclose a stamped addressed envelope with your returned application form. For applications submitted by email, you should receive an automated response confirming receipt of your email, please check junk/spam folders. Please note, all applications and relevant recruitment documents will be held confidentially and destroyed 6 months after the closing date, apart from documents relating to the successful applicant.