Senior Admin Manager

  • Full time or Part time
  • £20,000
  • New Town, Central Edinburgh
  • Closing 31st July 2019


  • Advertised from 26th June 2019
  • Plus Pension. Four days per week with potential to increase to full time.

Role

Bright Light is a Member of Relationships Scotland, regulated by COSCA. Established in 1947, based in the centre of Edinburgh’s New Town, we launched our new name on 29th February 2016 as Bright Light Relationship Counselling as this accurately reflects our energy as a professional counselling health and wellbeing organisation and the wider range of services we provide. – we are no longer predominantly couple counselling. A meteor streaked through the skies of Scotland the night of we launched Bright Light. Hopefully a good omen.

Relationships are what matter most to us all and at Bright Light relationship counselling we help over 6000 people living in Edinburgh and the Lothians per year get the most out of the relationships that they recognise matter most to them – we support individual people, couples, children of all ages, grandparents, siblings, kinship carers, adult children with their parents, looked after children, aunties, uncles, friends …. Whoever needs us. Helping with relationship challenges – trust, communication, parenting, physical and/or mental health issues, abuse, addiction, gender identity, physical illness, loss, disability, separation, divorce – supporting people before issues reach crisis point and family/relationship breakdown whenever possible but if things have gone beyond that point we help with positive separation/parenting apart.

Based in the centre of Edinburgh with frequent public transport.

Are You ?

A pro-active, energetic, creative, systems and problem solving person who likes to shape things and strives to deliver first class customer care? Do you have excellent organisational and communication skills, can multi task and lead our committed, dynamic admin team?. It’s a must that you have extensive administrative and staff management/leadership experience and comfortable using your own initiative. Our current Lead Administrator has been promoted and are you that special person we are looking for to shape the next step of our successful front of house client experience.

The Role -

Reporting to the CEO and working closely with our Counselling Manager, you will be a key member of our Bright Light small but dynamic Senior Management Team.

The role has distinct areas:

  • ensuring every client who contacts Bright Light receives first class customer care from you and your front of house team, direct management/leadership of that team, social media person and volunteers;
  • developing systems to ensure every counselling room is used to capacity and client uptake of appointments; develop, maintain, and monitor admin systems for smooth and efficient daily delivery of this
  • production of quality data for reports and data management;
  • daily building management
  • admin support for the CEO as required

In return we offer a warm family-like environment as internal relationships within Bright Light matter to us. A place to grow your skills, shape our front of house experience, lead and develop your committed and energetic team, be part of a charity that is helping people with real life challenges and is making a real difference.

Annual Leave : 22 days per year plus 8 public holidays (pro rata)

Further information about Bright Light can be found on our website bright-light.org.uk

Application notes

Closing date: 12 Noon 31st July 2019

Please send a copy of your CV plus covering letter outlining clearly how you meet all the essential criteria and include the desirable criteria too if appropriate to your background. Also complete the Equal Opportunities Form.

Send all to julie@bright-light.org.uk or post marked “Private and Confidential” to: Client Relationship Manager , 9A Dundas Street, Edinburgh, EH3 6QG


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