Job Purposes & Core Details
- work to the service and organisation's aims and values and promote the citizenship of the people we
- deliver support to people who use Turning Point Scotland's services and in so doing
contribute to the provision of the highest possible quality of social care support which meets the service
- operate at an established level of social care practice, or engaged moving towards
- work to the company's values - Because People Matter
- undertake CPD (continuous
professional development with the support of your line manager and use appraisals and supervision
- keep your registration and membership to relevant professional bodies up to date and
- undertake any outstanding require qualification for registration, or if not working in a
registered service qualify at the minimum of SVQ level 2 in Health and Social Care.
- undertake any other
duties or responsibilities as may be deemed appropriate to the post by the Service Manager (or nominated
- Provide, prompt, administer medication and healthcare & wellbeing support as
Main duties and responsibilities
Support to people who use services - To:
- provide support and assistance to people who we support in accordance with their support plans and service
- assist with initial and on-going assessments of people who we support.
- advise people who
we support in accordance with guidance from senior colleagues or in accordance with the service aims.
a key worker as required.
- maintain professional confidentiality and boundaries at all
- support and assist people who we support in crisis situations, and/or manage physical risk or
behaviour likely to cause incidents, in accordance with the support plan or service protocol.
within the service area you are contracted for and supporting the travel and transportation of people who we
support in accordance with their support plan (mobility, own car, service vehicles, public transport
- have an understanding of the causes and effects of social exclusion as is relevant to the service
and area in which you work.
Planning, policies and record keeping - To:
- devise, review and update support plans, record events and observations and keep appropriate records as require
in the service.
- attend and contribute to service user reviews often as a key worker or as
- co-ordinate elements of support in accordance with the support plan.
- follow risk
management plans, and follow and update risk assessments.
- work with data in line with the data
- work with and comply with standard operation (finance, operational, Health and Safety
and Human Resources) and service procedures.
Interactions with other people - To:
- administer or prompting medication and ensure that medication protocols are adhered to.
- support or buddy
new staff and volunteers/those on placement to show them how your practice complies with the SSSC Codes of
- have a collegiate approach, ask when you need support or guidance and team work with a diverse
group of people.
- manage and resolve conflict promptly and raise issues appropriately using the correct
- directly communicate with the families of the people we support as
- liaise with workers from other agencies when requested to do so by senior
- work in accordance with the service, meeting the relevant legislation and National Care
- liaise with landlords and similar others on behalf of people who we support when requested to
do so by senior colleagues.
- maintain confidentiality with shared information.
- be aware of health
and safety and contribute fully to keeping my work environment, community, people who use services and myself
Leadership - To:
- provide buddying or informal coaching to new staff.
- support the delivery of a specific part of the
service such as group work.
- continuously contribute to service development and
- contribute to Turning Point Scotland.
- keep abreast of changes or sector
requirements that are relevant to you.
- appropriately challenge oppressive or potentially abusive
behaviours or practices and report any concerns quickly to senior colleagues.
Miscellaneous - applies only in certain services
- to undertake sleepovers, overnight and weekends working and occasionally participate in people who we support holiday's as required.
- to undertake training that may be technical or specialised that will benefit the service.
- to perform lone working.
To find out more and to apply, please see the Turning Point Scotland website.
Closing date: 17th June 2019