This vacancy has now closed

Supporter Care Manager

  • Full time
  • £34,317 – £36,701
  • Edinburgh or Glasgow
  • Closing 26th May 2019

  • Advertised from 10th May 2019


Have you the passion and drive that inspires every supporter to experience the Joy of Giving?

Three children die in Scotland each week from an incurable condition. Presently, CHAS is only able to reach one of those children and their families. We are determined to change that.

Our ambition is to be there for each and every one of those children and their families. To achieve this, we need to inspire people across Scotland to take our vision to their hearts and make sure that no child with a life-shortening condition or their family should go without having the opportunity to be supported by CHAS.

To ensure we achieve this mission, we are establishing a new team as part of our five-year “Joy of Giving” fundraising strategy. With the recent appointment of CHAS’ first ever Head of Supporter Engagement who will join the team shortly, our intention is to bring together exceptional fundraising professionals to drive forward our award winning Keep the Joy Alive campaign. Is this you?

If you thrive on the challenge of setting and achieving audacious goals, think the only way to approach a target is to smash it out the park, have the playful creativity that doesn’t ever settle for the moon on a stick, and can bring the energy that adds that unexpected sparkle to how you approach your fundraising, then CHAS would love to support you in reaching out and touching your fundraising stars.

CHAS helps families create memories through providing experiences that wouldn’t be possible anywhere else, memories that are treasured forever. Are you someone that can apply that thinking to creating life-long support that places our supporters at the very heart of fundraising?

You will take the lead on making sure “Wow” is what every supporter feels when they give to CHAS. You will drive best practice in all aspects of supporter care ensuring every supporter feels valued, engaged and inspired to give again by understanding the impact their giving makes.

Application notes

For full details and to apply please visitThe CHAS Recruitment website, or for an informal conversation about the role call our Director of Development and Communication Iain McAndrew on 0131 444 4006 or email

Closing date for applications: 26 May 2019.

Interviews will be held on Thursday 30 May 2019.

In addition to this role we also have vacancies for a Fundraising Campaigns Manager and CRM (Database) Marketing Manager. Please visit for more information.