Changeworks have an exciting opportunity for an enthusiastic, customer focused Event Advisor to join the Home Energy Scotland team. Home Energy Scotland is the free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks delivers the service in South East of Scotland and the Highlands and Islands.
Our Event Advisors provide high quality advice and information about energy efficiency, renewable technologies, water efficiency and sustainable transport. We are dedicated to encouraging Scottish householders to make changes, helping them to have more a sustainable future and supporting them to access any funding available both at events and on inbound and outbound calls.
Our induction programme is an SQA accredited qualification, and successful candidates will also complete a City and Guilds qualification on Energy Awareness in the home.
The ideal candidate and the role
Are you an enthusiastic individual who enjoys engaging with customers face to face? Then this role is for you. You will have the opportunity to engage customers in a wide range of settings including medical practices, sports stadia and workplaces to provide high quality advice and enabling people to take action.
Being a confident communicator who can proactively adapt your approach to the audience is a must. You will have an excellent understanding of the importance of high-quality customer service and be motivated to provide excellent advice whilst being target driven.
Flexibility is important as evening and weekend work will be required.
There will be travel across South East Scotland for this role, so a full clean driving license is desirable. There is a need to travel throughout the South East and a driving licence or explanation of how you would fulfil this element of the role in a satisfactory fashion is required.
What you can expect in return
We’ll give you plenty of support with a comprehensive training programme including our SQA accredited Home Energy Scotland advisor induction programme. You will also be required to complete a recognised City & Guilds qualification in Energy Awareness. With ongoing coaching, mentoring and development we will support you to grow your knowledge of our services and energy efficiency. We offer an attractive staff benefits package, excellent pension and employee benefits which include 26 days paid holiday plus 9 bank holidays per year.
Please see job description for further details.
For more information on this vacancy please download the job information pack from changeworks.org.uk/jobs, email firstname.lastname@example.org or phone 0131 555 4010 for a copy quoting reference EA-E.
To apply, submit your completed application form to email@example.com quoting reference EA-E.
Closing date for applications: 11 am, Thursday 19 September 2019
Face to Face Interviews will be held on: Week beginning 30 September 2019
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