This vacancy has now closed

Top job! CRM & Ticketing Manager

  • Full time
  • £34,151 – £37,136
  • Edinburgh
  • Closing 29th September 2019

  • Advertised from 3rd September 2019
  • plus membership of civil pension scheme
  • NMS19/949_1


We are seeking a CRM & Ticketing Manager to be responsible for an integrated approach to CRM across National Museums Scotland. This is a new role and an exciting opportunity to lead change and drive business performance, helping National Museums Scotland to fulfil its strategic objectives.

Collaborating closely with colleagues from across the organisation, you will apply your knowledge of CRM systems and processes to contribute business insights, and provide advice and guidance in support of a range of business functions, to create a positive customer experience and increase income.

We expect that you will be educated to degree level, or equivalent, and that you will be able to demonstrate a proven track record in a similar role. An effective communicator, you will have experience of establishing positive relationships with stakeholders and commissioning and managing external resources as required.

Highly organised and with excellent project management skills, you will be adept at planning and prioritising workload and managing budgets to achieve agreed outcomes.

Application notes

To make an online application for this post and to find further details of this post, please see our website

If you require further information telephone 0131 247 4094 (answerphone) or email, stating reference NMS19/949_1.

Closing date for completed applications is midnight Sunday 29 September 2019.

It is anticipated that the selection event will take place on Wednesday 23 October 2019.

Please note that CVs are not considered as part of applications and will not be forwarded to the shortlisting process.

National Museums Scotland is committed to being an Equal Opportunities Employer.