This vacancy has now closed

Facilities Worker – Refuge & Admissions

  • Full time
  • £18,100
  • Dundee
  • Closing 23rd September 2019

  • Advertised from 2nd September 2019
  • 35 hours per week


Purpose of Role

To provide support and assistance to the Dundee Women’s Aid team to enable the best possible service to be provided to service users.

Key Tasks and Responsibilities

· Receive families and allocate flats, at the same time explaining rules and conditions. This includes transporting them and their belongings to refuge

· Provide an induction to new residents on the heating system, security of the premises and electrical equipment.

· Where appropriate assist women in refuge with the completion of forms, etc.

· Assist with the collection of charges due from residents in refuge, issue receipts, keep records of cash collected, payments due/in arrears, deposit cash at DWA office base

· To cover for the Facilities Manager, other Facilities Worker – Refuge & Admissions or Facilities Worker – Income and Payments in their absence

· To clean and prepare refuge properties for occupation by service users

· Liaise with the Facilities Manager in preparing refuge properties for occupation

· Carry out Weekly Checks of flats and refuges for Health & Safety purposes and ensure that flats are properly maintained by residents and report repairs to the landlord , pass any difficulties to the Facilities Manager

· To respond to ad hoc Health and safety checks including CCTV

· Maintain and check periodically the inventory of furnishings, bedding, crockery, kitchen utensils, etc. pertinent to each flat.

· To complete DIY repairs and maintenance tasks including painting and decorating

· Ensure that immediately prior to a family vacating the accommodation the inventory is checked.

· Assist the family and their belongings to move out of refuge

· Assist with the maintenance of the storeroom and goods therein in a proper and tidy manner and ensure all necessary paperwork for the receipt/and/or issue of resources is completed.

· To provide general admin support to the team including filing, photocopying, maintaining a ready supply of forms such as housing benefit, etc., supplies of stationery.

· Ensure all resources are replenished and accessible

· Assist in the Update of Welcome Packs for refuge properties

· There may be a requirement to work out with normal working hours on occasions.

Application notes

For further information and to apply please go to:

The closing date for applications is 9:30am on Monday 23rd September 2019.