Do you have a strong track record in service delivery?
The Scottish Council for Voluntary Organisations (SCVO) is the national membership organisation for Scotland’s voluntary sector. Our purpose is to support, promote and develop a confident and sustainable voluntary sector in Scotland, by delivering services, giving the sector a voice at a national level and promoting and supporting innovation and improvement.
We’re looking for an experienced service delivery manager with an excellent understanding of the voluntary sector to lead a cross-functional team to deliver modern, high quality, continually improving services to voluntary sector employers. The Head of Employer Support will identify improvements and explore synergies across all SCVO services, maximise income generation in line with our values and promote excellence in customer service.
This new role will have specific responsibility for the delivery and development of our payroll and employability services (currently Community Jobs Scotland) as well as our Goodmoves recruitment portal. If you have experience of successful service delivery in similar functions along with a good understanding of the role of digital infrastructure on delivering customer-centred services, find out more and apply now!
Please download an application form and return to firstname.lastname@example.org by 12 noon on the closing date.
Closing date: Monday 26 August (by 12 noon)
Interview date: Tuesday 3 September 2019