This vacancy has now closed

Support Workers – Youth Homelessness

  • Full time or Part time
  • £22,147 – £23,858
  • Glasgow
  • Closing 16th August 2019

  • Advertised from 1st August 2019


It is an exciting time to work with Queens Cross and we are looking for dynamic and motivated individuals to join us.

As an innovative and award winning Housing Association we have undertaken a planned programme of change to ensure we continue to deliver excellent services to all of our customers, now and in years to come. This has led to a number of opportunities to work with us to help us achieve our vision of Excellent Housing in Vibrant Communities.

We are a community-based housing association located in the north west of Glasgow. We manage nearly 4,350 homes and provide tenancy support and community development activities to enhance the local area.

Our employees are expected to take ownership of their workload and adopt a solution-focussed approach that makes a difference to our tenants, other customers, and stakeholders. We are looking for candidates with a positive attitude and the ability to build strong working relationships with their colleagues.

Our Youth Homelessness service has operated for 25 years and provided support to around 1000 vulnerable young people aged 16-25. Our vision is to create Excellent Housing in Vibrant Communities and to help people live well by providing support when it’s needed most.

We are looking for enthusiastic, empathic individuals committed to the wellbeing of young people to join our successful team.

Our service offers 24/7 support to 53 young people – 13 in a residential setting and 40 in their own tenancies in the local community using housing first principles. We provide specialist, unique and dedicated support designed to nurture and prepare young people for the next step in their lives and independent living.

Our service provides flexible support that has a strength based approach, and works in a psychologically and trauma informed manner.

We’ve achieved ‘excellent’ ratings from the Care Inspectorate and are looking for exceptional people to join us in the following roles:-

Youth Homelessness Support Worker (nights) – equivalent of 35 hours a week

Based in the residential hub. The post involves nightshift work over a 4 week rota, with the shift being 10pm-8am.

Youth Homelessness Support Worker - equivalent of 35 hours a week

This role involves a variety of shifts including 7.30am-3pm, 9.30am-5pm and 2.30pm-10.30pm.

Sessional Support Workers - Flexible hours by agreement at £9.50 per hour

Staff benefits package includes:-

  • Generous salary of £22,147 - £23,858 plus payment for on calls.
  • Enhanced annual leave entitlement of 27 days plus 13 public holidays (enhanced rate if worked).
  • Choice of pension schemes
  • Active personal development plan for our staff (including sponsorship for further education)

Job share applications will be welcome.

We are looking for people who have experience in providing support to people and whose values also match that of the organisation – respect, integrity and aspiration.

Application notes

Closing date for applications is 16 August 2019

Interviews will be in week beginning 26 August 2019

If you would like any more information about the roles please contact Sharon Freeman (Housing Support Manager), or you can find more information about the service on twitter @QchaYouth

We are a values led organisation and you will share our commitment to respect, integrity and aspiration.

The post holder will be expected to meet the competency levels expected of all Queens Cross staff particularly with emphasis on attitude, behaviours’ and a customer first approach.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief. While we have no policy of treating more favourably candidates sharing any particular protected characteristic, we are particularly interested to hear from suitably qualified applicants with a black or minority ethnic background as this group is under-represented in our staff team.

The Association operates a Job Interview Guarantee Scheme, which means that if you have a disability, and meet the minimum criteria outlined within the Job Description, you will be guaranteed an interview.

To support our LGBTI colleagues and to create an inclusive environment we have signed up to be a Stonewall Diversity Champion. Working with Stonewall Scotland, we ensure that all our policies, procedures and staff benefits align with best practice for sexual orientation, gender identity, equality, diversity and inclusion.

If you are looking to maximise your potential and enjoy working in a dynamic and fast-changing environment, visit our website for an application pack

CVs will not be accepted.

Recognised Scottish Charity Number SC036434