goodmoves

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau organisations across Scotland, all operating as independent charities in their own right, and generally focusing on providing support directly to clients. Each of these organisations is a member of Citizens Advice Scotland. Also providing significant added value are the national elements of the service run out of Citizens Advice Scotland, such as the Extra Help Unit. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however they choose to access it.

As a Caseworker within the Extra Help Unit, you will carry out an important role by investigating and resolving energy complaints on behalf of vulnerable consumers. You will ensure that the consumer’s personal circumstances and any detriment caused by supplier failures are fully considered when negotiating an outcome. You will deal with a range of callers who are often upset, angry or stressed about their situation. Callers may also be experiencing financial difficulties, or have mental or physical health conditions. You will be expected to support consumers in a respectful, inclusive and non-judgemental manner.

The Caseworker role is both challenging and rewarding, with the majority of complaints and circumstances being complex in nature. You will get to work within a great team, and within a constantly changing energy market with the opportunity to make a difference to people’s lives.

*This role is normally based in our Glasgow office. As a result of the COVID-19 crisis, all CAS staff are currently working from home and we would therefore expect the successful candidate would be required to work from home initially. Re-opening our offices will be carefully planned and managed in accordance with the latest Scottish Government guidance and public health advice. Candidates should be prepared to work from home initially, but be aware that attendance, not necessarily full time, at the normal office base will be required in future. We are currently reviewing our home working policy in response to the COVID-19 crisis and ongoing opportunities to work from home can be discussed with the successful candidate at offer stage.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate.

Arts & Business Scotland are looking for an experienced Administration Coordinator, currently based in our Edinburgh office. We are looking for an all rounder, with exceptional organising and multi-tasking skills, a sound knowledge and experience of databases, websites and social media.

Fife Gingerbread specialises in supporting and empowering lone parents and families in need. We have over 30-years’ experience of supporting families in Fife through early intervention and partnership working.

This is an exciting opportunity to join the Making it Work for Lone Parents project which has been supporting lone parents to progress towards employment since 2013. We believe the right job can be a route out of poverty for vulnerable families.

Our support workers are creative and innovative delivering 1-1 and group support to lone parents.

Change grow live Forth Valley are excited to invite applications for 2 Cognitive Behaviour Therapy (CBT) posts.

One post will be based in the community and one will be working within the 3 prisons in Forth Valley.

The CBT posts will work in partnership with, and follow, NHS Forth Valley Psychology guidelines and pathways.

Responsibilities

We are looking for applicants who are qualified CBT therapist or counselling psychologist, e.g. minimum level 4 qualification or equivalent (BACP, UKCP, BPS, FDAP) and have experience and knowledge of working with individuals with drug and alcohol issues, offending and social care issues.

The successful applicant will join a multidisciplinary team, and will provide assessment and Cognitive Behavioural Therapy within a coordinated package of care for drug and alcohol users. The CBT therapists will work with people with different cultural backgrounds and ages and should be committed to equal opportunities.

The CBT therapist will be required to work across a number of operational sites across the area as required and work flexibly to maintain the most appropriate level of service provision. This will include evening and weekend working.

As Marketing Campaign Manager, you will coordinate all aspects of the delivery Terrence Higgins Trust’s marketing campaign to increase regular HIV testing amongst gay, bi and other men who have sex with men in the NHS Greater Glasgow and Clyde area. This will include market testing with target audience groups, collaboration with design colleagues on campaign materials and working with suppliers to coordinate marketing plans. You will be part of Terrence Higgins Trust's award winning marketing team and will also work closely with local management and colleagues at the charity's Scotland Hub in Glasgow.

If you are interested in building bridges between the policy and academic sectors and are comfortable establishing and supporting professional networks, then this job is for you.

SPRE is looking for someone who can help establish a network of academic-engagement champions within Scottish policymaking institutions and then support officials in developing effective partnerships with scholars.

If you agree with us that evidence-informed policy is better policy, then why not join us and help make it happen?

Role: This is a new post in which you will play a key role establishing and maintaining an academic-engagement network within Scotland’s policy community. Broadly the role can be divided into three parts:

1. You will work with the director to establish and support a network of Scottish policy professionals interested in increasing the flow of academic evidence, expertise and analysis from university research into the world of policy. You will then take the lead in identifying ways in which SPRE can support this group with tools, training and encouraging the exchange of good practice.
2. You will work with members of this network and colleagues within SPRE to help identify opportunities for academics to contribute to and help inform policymaking processes. You will work with SPRE’s existing networks within Scottish higher education to identify experts to contribute to those discussions, placing a particular emphasis on identifying new voices.
3. You will play a key role in helping our partners in the world of policy benefit from those research consortia in which SPRE is a partner.

Key relationships:You will be managed by the director of SPRE and will develop working relationships across the Scottish policy community. SPRE is a small team and you will also work with the Digital Resources Coordinator, the project’s other member of staff.

Organisation:The Scottish Policy and Research Exchange was launched at the start of 2019. It helps strengthen the evidence base for policymaking through training, creating collaborative tools in digital and real space, and organising opportunities for academics and policymakers to engage with each other. The project is supported by institutions across the Scottish policy and academic sectors.

The project is predicated on the belief that research-informed policy is better policy. It is committed to the idea that the effective use of research and evidence can improve both how policy is made and the outcomes it produces. It has a particular focus on increasing the diversity of the voices contributing evidence and analysis to policy discussion.

All SPRE staff are employed by the Academy of Social Sciences.

We are looking for women to join our Board who:

• Are committed to supporting the work of a specialist service for survivors of sexual violence.
• Have skills in (or would like to develop skills in) leadership, governance, strategy development, finance, human resources, decision-making or fundraising.
• Have a minimum of five hours to spare per month.

No previous experience of being on a Board is required as induction and training will be provided. Please see the application pack for more details about the role.

Only women need apply under Schedule 9, Part 1 of the Equality Act 2010.

We are keen to promote diversity and welcome applications from disabled women, trans women, and women of diverse backgrounds, sexual orientations, ethnicities and ages, to help us best meet the wide-ranging needs of survivors of sexual violence.

We are also keen to encourage women with an interest, and/or skills and experience in finance and fundraising to apply.

Organisation profile:

Established in 1978, Edinburgh Rape Crisis Centre (ERCC) provides a support, information and advocacy service for women, young people and members of the trans community aged 12 and over in Edinburgh, East and Midlothian who have experienced recent and/or historic sexual violence, including rape, sexual assault, childhood sexual abuse and commercial sexual exploitation. For more information please go to ercc.scot.