Top job! Assistant Director – Operations
- Full time
- £60,000
- flexible – can be home based but requires considerable travel around Scotland*
- Closing 21st June 2020
Are you an accomplished operational manager with experience of working with communities and partners to develop new initiatives, ideally in the voluntary or public sector? Do you have a desire to play a unique role within a high profile campaigning organisation that’s focused on driving change? Then join Shelter Scotland as Assistant Director – Operations and you could soon be responsible for leading and managing the services we provide in order to tackle Scotland’s housing crisis.
Shelter Scotland has been changing lives since 1968. Through our national network of services, including our website and telephone helpline, we provide vital advice and support to people in housing need across the country. We operate four community hubs in Edinburgh, Glasgow, Dundee and Aberdeen which work with local communities and stakeholders to identify and take action on local housing issues. We’ve also got an ambitious three year strategy in place that’s set clear and bold goals to be achieved in a complex and turbulent environment, so now is the ideal time to seize this career-defining opportunity that will see you drive change to our services across Scotland.
About the role
We’re proud of the services we provide, but we want them to be even better in the future. We want to enthuse and energise local communities and stakeholders to drive change according to the priorities of local people. This role won’t just be about leading and managing our services, it will also be about taking responsibility for a wide range of associated activities. As a key member of our Executive Leadership Team, you’ll help implement organisation wide initiatives, including a culture development programme. We believe change is possible. We know that in every area where we work, people are deeply concerned about the housing emergency. Our role is to empower and inform people so that together we achieve more than any of us could do alone. You’ll be instrumental in helping make that happen.
About you
As well as proven operational management experience and project/change management skills gained at a senior level, you have a flair for innovation when creating or developing services and are able to work collaboratively and cooperatively to improve and sustain change outcomes. You also relish the challenge of making sure that the voice and experience of people who use our services is brought to the fore and that local communities have a real say in how services and campaigns are designed and delivered. What’s more you have the confidence and communication skills it takes to be a spokesperson and ambassador for Shelter and represent us externally as required.
* Because of the wide remit of this role, it involves considerable travel around Scotland and you will expected to spend at least part of each week in Edinburgh.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
To find out more about the role and the benefits of working for Shelter Scotland please visit our website.
Care leavers face significant challenges ranging from lack of support networks to financial worries, stress over employment/education and problems with unsuitable or unstable accommodation.
The Why Not? Trust for Care Experienced Young People is a charity set up to support long term connections and relationships between young people with care experience and the people who matter to them, with a view to helping them overcome these challenges.
In this role you will have the opportunity to lead, develop and grow the Why Not? Trust into a valuable support function that will help to guide and safeguard the future of care leavers across Scotland.
The charity is in its infancy. You will need to draw upon your experience of working in 3rd Sector, fundraising, strategy and project management in order to vitalise and grow the initiative into a “go-to” resource for individuals transitioning from care.
Whilst you will have the opportunity to utilise the expert knowledge of a number of senior individuals with vast experience in the sector, understanding of the care system and the issues facing care leavers is something that is essential to this role, as is the ability to run individual projects under the Why Not? banner; reporting your successes directly to the Board of Trustees.
Working at a senior level in the social work sector, involvement in youth work, national councils, youth organisations and community development, would provide valuable experience relevant to this post.
If this is you, we would very much like to hear from you.
This is a real opportunity for you to be part of the growth and continued development of the Trust and in turn have a real impact in better supporting the care experienced community in Scotland.
Community Engagement Officer
- Part time
- £33,375 – £36,648 pro-rata
- Linwood, Renfrewshire
- Closing 29th June 2020
Linstone is a registered social landlord based in Linwood, Renfrewshire. We are a charity that owns and manages approximately 1,600 properties, providing affordable rented and supported housing as well as providing factoring services to a further 2,000 owner occupiers.
We have a vacancy for a Community Engagement Officer following on from very successful funded Community Engagement projects. Linstone have developed this role to continue to grow the Community Engagement and to work collaboratively with the wider staff team to add value to our engagement with tenants, communities and partner organisations to develop our strategic objectives.
Main duties will include:
• To assist in the delivery of Linstone’s Community Engagement Strategy, prioritising activities that support customers and local communities, particularly the more marginalised or disadvantaged
• Work collaboratively with colleagues, developing creative ways to encourage positive engagement with people
• Develop and nurture relationships with customer and community partners and other partner organisations
• Be a positive ambassador for Linstone Housing Association at various local forums, proactively networking to influence opportunities for joint partnership projects
• To provide a wider community insight that contributes to our future Business Plans
The successful applicant should be able to demonstrate:
• Excellent interpersonal, negotiation and communication skills, both verbally and in writing
• Clear thinker and effective decision maker
• Experience of line management or staff supervision
• Excellent project management skills and the ability to deliver successful projects
• Proven ability to develop, monitor, review and implement policies and procedures
• Ability to develop and sustain good working relationships with external agencies and partners at appropriate external meetings including evening meetings
• Experience of setting up management information and reporting systems
• Proven ability to plan and manage a varied and challenging workload with minimal supervision
• Numerate, IT and social media literate with a good knowledge of Microsoft Office (for example, Microsoft Word, PowerPoint, Publisher and Excel)
• Commitment to providing a high quality customer centred service
• Proven track record of achieving individual objectives and contributing to overall team performance
• Effective problem solving and decision making skills
• Experience of providing advice, training and support to other members of staff
• Demonstrate an ability to assimilate, collate and analyse information quickly with attention to detail
We are looking for an experienced service manager for the delivery of three Edinburgh based services that make a difference to peoples’ lives.
As a Service Manager you will combine a thorough knowledge of social care practice with leadership, team management, achieving financial targets and service development.
Our Service Managers are responsible and accountable for maintaining high quality standards across services and the leadership and management of teams to ensure safe and effective provision of support through the promotion of outcomes focused person-centred approaches. Ensuring compliance with relevant, legislation, contracts and service specifications, policies and ensuring practice reflects the requirements of key stakeholder and external partnerships.
If you think you have what it takes to join our team, we would like to hear from you, we welcome applications from all sections of the community.
We are looking for an enthusiastic individual with the right values to join our service assisting and supporting vulnerable homeless people to achieve better lives.
The successful candidate will be expected to complement the work of our support teams by ensuring the security of the building through observation and checks, maintaining health, safety and hygiene standards and following procedures such as for financial transactions, admissions and leavers, housing benefit, incident reports and building repairs reports.
You should have sound literacy and numeracy skills and experience of dealing with challenging behaviour. Other essentials include: experience of team working; good verbal communication; the ability to interact with people in an appropriate and positive way; and, above all, the determination to make a difference in the lives of our service users.
The service accommodates and supports people aged 16 and over who are homeless. Housing Assistants manage the accommodated buildings 24/7 and provide a contact point for service users who may need some assistance or guidance where required, this involves lone working.
Typical length of shifts are 8 hours from 21:00 – 05:00 over a 4 week rolling rota.
If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning.
In return, we will offer you excellent learning and development opportunities, competitive annual leave entitlement, pension scheme, access to employee assistance programmes such as counselling, and life assurance.
Dunedin Canmore, part of Wheatley Group, provides affordable housing and outstanding services for people in its communities across Edinburgh, the Lothians and Fife.
Dunedin Harbour provides temporary accommodation to individuals who are homeless. Staff provide 24 hour support for people with a range of needs and help them develop independent living skills to enable them to sustain future accommodation. The service is managed by Dunedin Canmore Housing in partnership with the City of Edinburgh Council.
We now have a great opportunity for a Project Worker to join our team at Dunedin Harbour.
As a Project Worker you will work as part of a team providing high-quality support to service users and ensure there is a supportive and safe living environment for all.
Excellent verbal and written communication skills, customer service skills, IT literacy and the ability to manage a night shift pattern are essential to this post. A professional qualification in housing / care support or allied discipline is desirable, experience of paid or voluntary work at a similar level is essential.
The position is subject to a PVG check.
Living Rent is looking for two community organisers to join our organisation in Glasgow and Edinburgh and fight for social and economic change. You will work closely with Living Rent’s members in Glasgow and Edinburgh, joining a growing team of Living Rent organisers in Scotland.
About the job: Your job is to build tenant power in order to challenge landlords collectively, not only bringing victories to members but also building a system that puts people before profit. The role will entail organising outreach events (door-knocking in blocks of flats, street stalls, community meetings), recruiting members, supporting the creation of neighbourhood organising teams, supporting members to organise direct actions and organising local events. This role aims to get more people involved in Living Rent at the local and national level, in order to build tenants’ power in Scotland. This job will first take place through online outreach, before switching back, when appropriate, to neighbourhood-based work.
Qualifications:
We are looking for someone keen to work with a young organisation and passionate about member-run and diverse organisations and determined to build working-class power. Experience in recruitment, training delivery, community education or campaigns is welcome; however enthusiasm, willingness to learn and commitment to social justice are more important than previous experience as training will be provided. This role may suit someone with experience in sales, street fundraising or other customer facing work, and wishes to move into organising. We are looking for someone with excellent communication and interpersonal skills, dedicated to building tenants’ power, and keen to build Living Rent’s potential. We are very excited to continue growing our organisation and hope this job is for YOU!
Housing First Consortium Assistant Service Co-ordinator
- Full time
- £22,741 – £25,152
- Glasgow
- Closing 5th June 2020
Because People Matter
Turning Point Scotland is a national social care charity providing services to people with addictions, learning disabilities, mental health issues, those in the criminal justice system and those who are homeless or at risk of becoming homeless.
Main duties and responsibilities
Support to people who use services - To:
· provide support and assistance to people who we support in accordance with their support plans and service aims.
· be responsible for undertaking initial and on-going assessments of people who we support.
· advise people who we support in accordance with service aims.
· be a key worker for a person or people who have complex or multiple needs or oversee keyworking.
· maintain professional confidentiality and boundaries at all times.
· support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
· travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
· have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.
Housing First Consortium Glasgow
The Consortium is a Housing First service within Glasgow. Housing First has been recognised by the Scottish Government as an effective way to deal with those who have been long term homeless with multiple and complex needs. Turning Point Scotland is the lead partner in the consortium and work in partnership with Glasgow City Council HSCP (health and social care partnership), Simon Community Scotland, Wheatley Care and The Salvation Army.
The premise of Housing First is that housing is a basic human right and is an integral part of a holistic support package offered to individuals.
Housing First is designed for individuals over 18 years of age who are statutory homeless with multiple and complex needs; however they still want to have a tenancy of their own. The individual will be striving to gain independent living, but requires housing support. Support staff will provide support on the maintenance of a tenancy, addiction, mental health, social inclusion, life skills and employability. This support is non time limited. The service will act on the seven principles identified for a Housing First service.
The service is person centred with the individual choosing their own priorities in their recovery and flexibility in support.
The service is currently based in the Adelphi Centre and support is available on a 24/7 basis, with the office being staffed from 9am to 7:30pm. Service users are able to receive emergency after hour telephone support from an on call staff member.
We welcome applications from anyone with lived experience.
Housing First Consortium Lead Practitioner
- Full time
- £19,657 – £22,039
- Glasgow
- Closing 5th June 2020
#BecauseScotlandCares
Because People Matter
Turning Point Scotland is a national social care charity providing services to people with addictions, learning disabilities, mental health issues, those in the criminal justice system and those who are homeless or at risk of becoming homeless.
Main duties and responsibilities
Support to people who use services - To:
• provide support and assistance to people who we support in accordance with their support plans and service aims.
• be responsible for undertaking initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker for a person or people who have complex or multiple needs.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.
Housing First Consortium Glasgow
The Consortium is a Housing First service within Glasgow. Housing First has been recognised by the Scottish Government as an effective way to deal with those who have been long term homeless with multiple and complex needs. Turning Point Scotland is the lead partner in the consortium and work in partnership with Glasgow City Council HSCP (health and social care partnership), Simon Community Scotland, Wheatley Care and The Salvation Army.
The premise of Housing First is that housing is a basic human right and is an integral part of a holistic support package offered to individuals.
Housing First is designed for individuals over 18 years of age who are statutory homeless with multiple and complex needs; however they still want to have a tenancy of their own. The individual will be striving to gain independent living, but requires housing support. Support staff will provide support on the maintenance of a tenancy, addiction, mental health, social inclusion, life skills and employability. This support is non time limited. The service will act on the seven principles identified for a Housing First service.
The service is person centred with the individual choosing their own priorities in their recovery and flexibility in support.
The service is currently based in the Adelphi Centre and support is available on a 24/7 basis, with the office being staffed from 9am to 7:30pm. After hours service users are able to receive telephone support from a member of staff through our on call service.
We welcome applications from anyone with lived experience.
Make A Difference: Join Cordale’s Management Committee
Cordale Housing Association is seeking talented leaders to support its ambitions to make life better for residents and tenants in Renton and West Dunbartonshire.
Individuals with a record of success in any leadership role are being invited to join Cordale’s Management Committee.
The Association has successful completed a transformation programme, resulting in significantly improved performance and services, and is now mapping a strategy for further improvements.
The current Committee is made up of local residents, plus individuals with specific business skills. Its role is to ensure sound management of Cordale and to deliver excellent outcomes for tenants and service users.
These positions provide the opportunity to gain further governance and leadership experience. They are being offered on a voluntary basis, and full support and training will be provided.