How would you like to apply your skills to not only the future of a great charity but also directly help change people lives in the process?

Emmaus Glasgow is a Charity that gives a home and meaningful work to formerly homeless men and women (we call companions), who live and work in our community and sales outlets. We collect, refurbish, upcycle, sell, and deliver all manner of furniture and household goods.

We are now seeking a suitable candidate to fill a vacancy for the important position of Online Sales to enable us to sell items online through the various platforms. The successful appointee will work closely with our Companions, volunteers, support team and retail units, identifying ways to make money utilising online shops, websites (eBay, selling volume DVD’s, books etc), Apps, and various platforms.

Are you passionate about making a positive difference in people’s lives and about the opportunities that Self-Directed Support brings to support each person’s individual journey?

Are you an experienced worker in health or social care, looking for an exciting and challenging personal development opportunity?

Do you have excellent Leadership qualities and a willingness and appetite for your own learning and development?

If your answer to these questions is “YES”– you may be the person we are looking for!

Key is a leading social care organisation that provides high quality, flexible support, to people with disabilities, some of whom have complex needs. We provide Self-Directed Support that has a clear focus on positive outcomes, tailored to meet individual needs of the people we support.

We are seeking a highly motivated, imaginative, and enthusiastic individual with a true commitment to personalisation to join our established, integrated management team in Easter Ross.

In addition to providing some direct support to individuals, the successful candidate will lead and manage a small team(s) of workers who provide personalised support to a number of individuals with a range support needs, gifts and talents. As part of our established and supportive management team, you will take a lead role in planning, co-ordinating and monitoring support to a number of people.

Our staff are our most important asset and as such we offer extensive training and development opportunities, including support to obtain relevant SSSC recognised qualifications.

Evening, weekend work and overnight support responsibilities are required as well as some support to workers out with ‘normal working hours’.

Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. Hanover provides and manages a wide range of housing throughout Scotland that enhances our residents’ quality of life.

Hanover continues to innovate and adapt to the challenges of tomorrow by encouraging and supporting personal development, a commitment to sustainable and adaptive ICT systems, and control measures in place for the managed delivery of our services including strong adherence to robust safe working practices throughout. Hanover is currently reviewing our operating model and is considering how we retain the benefits of home working whilst ensuring that direct services are provided and the team is supported to collaborate and work together.

About the Role

The Very Sheltered Housing Manager Paisley role has come available due to internal promotion. Our Very Sheltered Housing Managers oversee the provision of housing management, support/care and catering services provided at very sheltered developments which enable older people to retain the role of tenant and to exercise choice and independence, including organising repairs/maintenance, management of rents, dealing with tenancy enquiries, and supporting customers. Please note the starting salary is £28,027 rising to £35,335 in line with company policy.

Main Responsibilities

This is an opportunity for the right person to make a real difference in the lives of our customers. The Very Sheltered Housing Manager Paisley will:

• Oversee the provision of housing management, support/care and catering services provided at very sheltered developments which enable older people to retain the role of tenant and to exercise choice and independence, including organising repairs/maintenance, management of rents, dealing with tenancy enquiries, and supporting customers.
• Lead, manage and motivate staff using a teamwork approach and to ensure that the development is adequately always staffed in accordance with approved staffing arrangements.
• Deliver quality housing management, support and care services to customers in accordance with the Association’s standards by identifying suitable applicants, managing allocations and terminations in a manner consistent with the Association’s policies.
• Ensure that customers’ enquiries are responded to timeously. To assist where required in complex or sensitive situations such as Rent Account queries or neighbour complaints or property matters.
• Communicate effectively to other staff their responsibilities and to establish, monitor and maintain consistent standards of staff performance ensuring that staff training needs are identified.
• Manage day care and respite care services effectively according to the Association’s standards.
• Ensure the provision of an efficient and effective catering service, providing regular wholesome and nutritious meals to customers in accordance with the Association’s standards for food safety to both very sheltered and any associated day centres.
• Ensure that the management of income and expenditure reporting is undertaken in accordance with the Association’s procedures.

About You

To join us, you need to have a genuine passion for helping people

• Relevant experience in a similar or equivalent role.
• Possess a sound understanding of housing management, housing support and care services environments
• Must be able to be registered and remain registered with the Scottish Social Services Council as a condition of employment
• Hold or be able to obtain, via Hanover support, REHIS Food Safety Certificates and Emergency First Aid Certificate
• Driver’s license with access to a vehicle.
• Basic computer skills, including experience using Microsoft Windows, word-processing & e-mail, plus use of corporate databases.

Apply today to join an exceptional team who make a real difference in the lives of residents and take pride in everything that they do.

What We Are Offering

Hanover is accredited with The Silver Investors in People Award. Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed are rewarded:

• Competitive salary
• Flexible working
• Pension Options
• Enhanced Maternity Benefits
• Employee Protection Protocols
• Cycle to Work Scheme,
• Childcare Vouchers,

• Are you a confident and experienced administrator, used to working in a busy and diverse office environment?
• Are you self motivated, organised and flexible in your work?
• Do you believe people with disabilities should have the same opportunities in life as everyone else?

If your answer to these questions is “Yes”, then you may be the person we are looking for!

Key supports people with a range of disabilities across Scotland.

The successful candidate will provide administrative support to managers and worker teams at our Inverness & Nairn service. Applicants should have relevant administrative experience, including familiarity and relevant skills with Microsoft Office products as well as experience of keeping financial records and use of recording and reporting of information systems.

Applicants should also have some understanding of the needs of people with disabilities as the role may involve some contact with the people we support within the office environment.

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau organisations across Scotland, all operating as independent charities in their own right, and generally focusing on providing support directly to clients. Each of these organisations is a member of Citizens Advice Scotland. Also providing significant added value are the national elements of the service run out of Citizens Advice Scotland, such as the Extra Help Unit. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however they choose to access it.

As the Information Technologist and Instructional Designer at Citizens Advice Scotland you will be involved in all aspects of developing and maintaining our industry leading blended learning platform (CASlearn). Our model of traditional materials and e-learning modules work together to train and support our network of over 2,300 people. These people are helping clients with a range of problems across Scotland, and your work would directly contribute to their success.

You will work as part of an experienced, collaborative training team and you’ll be expected to share creative ideas and constructive feedback, therefore your strong communication skills will be put to good use.

With access to the best e-learning software and technology, you’ll work closely with the other Information Technologist and Instructional Designer to develop new e-learning modules and to amend existing modules and materials. Your creativity and vision will be valued. This said, accuracy and attention to quality is essential and you will be expected to follow our thorough quality checking process.

You will use your skills in administering Learning Management Systems to ensure that a stable service is maintained for the network. You will also share the responsibility of supporting learners directly, through a ticketing system, and resolve any issues that arise.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

This role is normally based in our Edinburgh office. As a result of the COVID-19 crisis, all Citizens Advice Scotland staff are currently working from home and we would therefore expect the successful candidate would be required to work from home initially. Re-opening our offices will be carefully planned and managed in accordance with the latest Scottish Government guidance and public health advice. Candidates should be prepared to work from home initially, but be aware that attendance at the normal office base will be required in future. We are currently reviewing our home working policy in response to the COVID-19 crisis and ongoing opportunities to work from home can be discussed with the successful candidate at offer stage.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate.

Come be part of our life-changing mission!

About the role

Ypeople is delighted to announce that we are recruiting for a number of posts to work in our new Glasgow Intensive Family Support Service (GIFSS). Working in partnership with the Glasgow City Health and Social Care Partnership and other Third Sector providers, the GIFSS service will promote the wellbeing of children and young people by adopting a whole family approach, ensuring families have the support that they need, when they need it to enable children and young people to stay at home with their families and thrive.

The Family Support Worker will provide flexible intensive family support that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths and reducing the need for statutory supports. A key part of this role will be working in partnership with the Health and Social Care Partnership (HSCP) and other family support providers as part of the GIFSS (Glasgow Intensive Family Support Service) model by sharing resources, learning and creating solutions that help children, young people and families to thrive.

We would love you to apply for this role if...

• You are qualified in a relevant professional qualification at SCQF level 7 or above, for example SVQ 3 Social Services (Children and Young People) or Health and Social Care, relevant HNC or equivalent or are willing to work towards

• You have gained experience of working with children, young people and families facing challenges and on the edges of care.

• You have knowledge of the key issues facing children, young people and families such as the effects of trauma and poverty.

• You have a working knowledge of SSSC Codes of Practice.

You would love to work in this role if...

• You are a team player and will work in partnership with your colleagues to develop skills in assessment, support planning, risk assessment and reviews.

• You will strive to develop good communication and working relationships with children and families, colleagues and other professionals

• You will take pride in advocating on behalf of children and families

• You are excited to work in an organisation that celebrates your participation and offers you development opportunities

What you will be doing

• Provide appropriate levels of high-quality support to families in their homes and community

• Use a flexible approach so that families receive support whenever is best for them including evenings and weekends

• Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future

• Maintain accurate case files for all family members and consistently assess progress across all outcomes for all family members

Full details can be found in the job & person specification in the Application Pack.

A driving license and access to a car for work purposes is required for this role

For any informal queries about the role please contact our Operations & Business Manager Joanne Glennie on j.glennie@ypeople.org.uk