Sight Scotland and Sight Scotland Veterans are sister charities and our mission is to reach everyone in Scotland with sight loss – where and when they need us. We are determined that no one should face sight loss alone.

To maximise the capacity and capability of all colleagues to enable us to achieve our organisational mission, we are looking to recruit into the business critical role of Director of People & Culture.

Driving and consistently embedding a positive culture across the organisation, built upon the values of Transform, Unite and Thrive, this role will have responsibility for developing and delivering an integrated People and OD strategy, ensuring the active promotion of equality, diversity and inclusion and providing both proactive and strategic advice on all people related matters.

Managing the People and Culture team to consistently deliver high standards of performance and effectiveness, our new Director of People & Culture will ultimately ensure the function is viewed as an “enabler” and one that adds value to the wider business. As a member of the Executive Leadership Team you will also

directly contribute to all aspects of the organisation’s development and governance, including strategic planning, policy, and decision making.

An experienced HR professional with relevant strategic and operational HR experience, you will bring strong interpersonal, negotiation and influencing skills coupled with the ability to work collaboratively with managers, colleagues and external stakeholders. As people are at the heart of our organisation, the personal value set, work style and integrity of the individual will be crucial in ensuring the organisation’s ongoing and future success.

Are you an experienced, values-driven leader with a passion for Learning and Organisational Development?

We are recruiting a Head of Learning and Organisational Development to lead our Learning and Organisational Development (OD) function and to support the evolution of our organisational culture in the post-pandemic world.

The Head of L&OD will have the opportunity to lead and manage colleagues in the department which currently consists of an L&D Manager, Coordinator and Administrator.

The ideal candidate will have a proven track record of working collaboratively to lead change and develop organisational culture. They will also have significant demonstrable experience of leading initiatives in people development, culture and employee engagement.

Working with managers and senior leaders across CHAS, the Head of L&OD will drive the Learning and OD agenda, provide a clear vision for the function and work closely with colleagues across the charity to ensure a high quality people experience in CHAS.

We are looking for a forward-thinking, creative individual with outstanding people skills to fill this new post in the People and Strategy leadership team. If that sounds like you, then we’d love to hear from you.

Children’s Hospices Across Scotland (CHAS):

Each week, three children die in Scotland from an incurable condition. CHAS is dedicated to supporting every single member of these families as they face the toughest challenge of their lives. Whilst our mission of reaching all these families is a simple one, delivering that mission requires a huge amount of effort from everyone supporting our cause. As a charity with 300 staff and over 800 volunteers, we know that it is only by working together that we will achieve our goal. Staff and volunteers work together as one team. Our people are focused on one common goal - reaching every family in Scotland who needs our support.

Our Ideal Candidate:

You will be able to demonstrate experience of:

• Designing and delivering strategic L&OD initiatives that support business needs
• An OD or L&D leadership role
• Engaging with diverse stakeholders and working collaboratively
• Developing strong and effective working relationships

Further information:

We are flexible about the location for this role as we have offices across:

• Kinross
• Inverness
• Aberdeen
• Glasgow
• Edinburgh

The role involves regular travel across Scotland, to visit other CHAS sites. An initial period of home-working is likely.

Scotland’s Citizens Advice Network is an essential community service that empowers people through our local bureaux and national services by providing free, confidential, and independent advice. We use people’s real-life experiences to influence policy and drive positive change. We are on the side of people in Scotland who need help, and we change lives for the better.

The Citizens Advice network is made up of 59 local Citizens Advice Bureaux, each its own independent charity, and Citizens Advice Scotland as the national charity and membership body, which includes the GB delivery of Extra Help Unit service, a group of specialist case workers supporting vulnerable energy and post consumers. We provide advice across over 200 locations and deliver 12 national advice projects for UK and Scottish Government including the Money Talks advice service and the Help to Claim Universal Support advice service.

Last year the network helped nearly 180,000 people and unlocked £147million for people through things like social security payments and employment entitlements. Our online advice received over 5.4 million page views and our awareness raising campaigns reached millions of people.

Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.

Making change happen at Citizens Advice Scotland

The Impact team has access to the incredible wealth of data generated through advice giving by our network of Citizens Advice Bureaux and through the Extra Help Unit at Citizens Advice Scotland, and our online advice which is accessed by over 2 million people every month.

We hold the largest dataset on social issues outside of the public sector and this allows us to understand what is happening on the ground in communities across Scotland and reflect our client’s experiences to government and to those who can make a difference. We campaign and influence to tackle the root cause of the problems people face, and to work to strengthen their rights. To achieve change we work with governments, regulators and business at a UK and Scottish level on improving areas of particular detriment, and undertake research and delivering awareness and education campaigns.

Our network mission

• We help people navigate systems and access their rights

• We build resilience in local communities

• We support the realisation of human rights

• We help change policies and practices to ensure they work for people

This opportunity

We wish to appoint a dynamic and driven individual to lead our work on Social Justice, which spans a diverse range of policy areas but which includes Social Security, Housing, Employment and Net Zero.

The successful candidate will have the opportunity to shape and implement a programme of work that will achieve positive social change in this area, working alongside and with a talented team of research, policy and communications professionals in a dynamic and creative environment.

You will be able to demonstrate significant experience working in policy development, advocacy or a public affairs environment and have a sound working knowledge of Social Justice issues

You will be given freedom to lead on achieving change for the people who use our services and will be responsible for setting our strategy in this area of work. You will ensure that the network is plugged into the right people in the right places, that messages are landed effectively, progress is measured and goals are achieved.

You will be an effective spokesperson for Citizens Advice Scotland on Social Justice and you will develop and build relationships at all levels of government(s), with regulators, opinion formers and make a measurable impact on the organisation’s reputation in the UK and Scotland. You will develop strategic alliances with other organisations, including cross sector coalitions, and build relationships with influential stakeholders, and importantly you’ll share your knowledge and experience within Citizens Advice Scotland and our wider network.

This exciting and empowering role provides the ideal opportunity to develop your own career and skill sets in a collaborative, innovative and supportive environment.

*This role is based in our Edinburgh office. Since the beginning of the COVID-19 crisis the majority of Citizens Advice Scotland staff have been working from home, but we have now started a transition back to the office and expect all staff to be attending the office in some capacity from the end of May 2022. CAS have introduced a blended working policy to allow our employees to balance their time attending the office with time working from home, and the number of days you will be expected to attend the office each week can be discussed as part of the recruitment process. Candidates should be prepared to attend the office on their first day for an induction, and to attend the office thereafter as required.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate.

Sight Scotland and Sight Veterans are relatively new brands, with the sister charities changing their names in October 2020. We have an ambition to reach everyone with sight loss across Scotland. We are seeking a creative Marketing Manager to design and lead marketing campaigns to promote our brand and attract new service users to the organisation. This is a varied role spanning across all marketing channels, ranging from TV, radio and outdoor advertising to digital channels and printed collateral.

Key duties include:

• Plan and commission marketing and advertising campaigns, liaise with media buyer and design agencies, analyse and report on outcomes
• Champion the brand
• Commission, plan and deliver market research and analysis
• Lead on customer service delivery and standards
• Plan and ensure delivery of marketing and communications collateral
• Oversee the development of the website and liaise with web developer
• Line manage marketing communications staff
• Identify and target stakeholders with appropriate materials and messaging
• Lead on the organisation of high level events, including official openings, open days, visits by politicians and other dignitaries

To do this role, you will have:

Professional experience of:

• Working in a marketing role at a senior officer or manager level
• Developing and implementing successful customer acquisition marketing campaigns online and offline
• Producing marketing collateral
• Working with external agencies to deliver marketing activities and campaigns
• Project management and effective planning and evaluation
• Event management
• Managing websites
• Brand management

Knowledge of:

• Marketing campaign planning and analysis
• How data protection legislation impacts on marketing
• Digital marketing techniques
• Data analysis skills
• Customer service

Skills:

• Excellent grammar and a high level of written communication skills
• Ability and confidence to deliver face to face presentations
• Relationship building, both with internal and external stakeholders, including at senior level
• Team working and interpersonal skills

What we can offer you:

• Generous annual leave entitlement
• Generous pension scheme
• Access to learning and development opportunities
• Employee Assistance Programme
• Cycle to Work scheme
• And many more, please visit our website for more information

Every one of us has the potential for a more fulfilling future. For some, that means leaving drugs, homelessness, or crime behind – discovering their self-worth, returning to a life of hope and making a new beginning. For you, it’s a role with huge scope for transforming people’s lives when they need it most.

As Head of Service, you’ll coordinate nine of our services across the country, leading our work on substance use, homelessness, and justice. With experience in the sector, you’ll know how interlinked these issues are. So, you’ll relish the chance to take a holistic approach to developing our services – not least as a member of our Adult Care Management team. Travelling around Scotland, you’ll guide our Service Managers, supervise our activities and consult both staff and service users, all to help shape the best services possible.

As a not-for-profit organisation and one of Scotland’s largest voluntary social care charities, CrossReach offer support to anyone in need and often those who’ve never had the opportunities many take for granted. To help us do that, we have a diverse 1,600-stong team, from school leavers to seasoned care professionals. Taking a leading role in that team needs an experienced manager of multi-million-pound budgets, of innovative strategies, and of capable, motivated people. It’s an incredible opportunity to take the next step up in your career.

And it could be the first of many. With us, you’ll have ongoing training, support for gaining professional qualifications and, potentially, opportunities for progression. Until then, you’ll find a role that’s rewarding in every sense. As well as a competitive salary, there’s a generous pension, health benefits, paid holiday and a range of leisure discounts.