Thistle aims to support individuals, families and communities to maximise their potential and achieve the best possible quality of life.

The successful candidate will work directly with the people we support, their families and their support teams. They will lead the design and development of support for people with disabilities whose behaviour is often labelled as ‘difficult’ or 'challenging’.

Working as part of the Senior Leadership Team the successful candidate will be highly skilled and experienced in designing person centred support, collaborative working across multi-disciplinary teams and leading the development of excellent person centred practice across teams.

The work you lead will result in people living with disabilities achieving the things that matter most to them in their lives.

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau organisations across Scotland, all operating as independent charities in their own right, and generally focusing on providing support directly to clients. Each of these organisations is a member of Citizens Advice Scotland. Also providing significant added value are the national elements of the service run out of Citizens Advice Scotland, such as the Extra Help Unit.

We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however they choose to access it.

This is a key role in continuously maintaining and improving the standards of the members of Scottish Association of Citizens Advice Bureaux. As Head of Standards and Compliance you will be responsible for thought leadership on critical pieces of work to maintain and enhance the network’s longstanding reputation for high quality independent advice and management of the teams responsible for quality assurance and training.

The Head of Standards and Compliance is responsible for the implementation of deliverables of the Standards Team; defining the strategy of the team, overseeing and guiding delivery of its programme of work in consultation with CAS governance and Senior Leadership Team, establishing internal and external partnerships to guide it.

This new post is a fantastic opportunity to deliver transformation and facilitate the growth and resilience of a quality assured network of organisations, work that is essential to enabling all sectors of Scotland to deliver a fair, just and equitable access to advice and for volunteers to advocate for everyone’s rights in an assured manner.

The successful candidate will take personal responsibility for the enhancement of an existing high-quality service. You will have significant experience in building relationships with stakeholders at a variety of levels. Have excellent planning and anticipation skills, and demonstratable lobbying and negotiating skills. You will have a proven track record of managing projects involving independent organisations, and be able to demonstrate your skills in implementing change and new initiatives. You will be comfortable working with ambiguity and be able to manage resistance to change while sustaining momentum.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.

For more information, please refer to the Job Pack which can be downloaded on our vacancies page.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

*This role is normally based in our Edinburgh office. As a result of the COVID-19 crisis, all Citizens Advice Scotland staff are currently working from home and we would therefore expect the successful candidate would be required to work from home initially. Re-opening our offices will be carefully planned and managed in accordance with the latest Scottish Government guidance and public health advice. Candidates should be prepared to work from home initially, but be aware that attendance at the normal office base will be required in future. We are currently reviewing our home working policy in response to the COVID-19 crisis and ongoing opportunities to work from home can be discussed with the successful candidate at offer stage.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the Job Pack.

We are seeking a Head of Services to lead a diverse portfolio of online and face to face services for people with diabetes.

This includes the UK’s leading diabetes professional and academic conference, a range of events and conferences for people with type 1 diabetes, a community and place based programme, and a new digital product called Know Your Risk. This is a new senior role in the operations directorate and is a member of the services leadership team. You will work across the services team, and provide operational leadership to support and develop the team to offer new impactful digital and face to face services.

This is an exciting time to join Diabetes UK to help shape our offer within our new strategic outcomes framework which is set out in our “A generation to end the harm strategy” 2020-2020, organisational-strategy-2019-digital.pdf(diabetes.org.uk)

Role Responsibility

You will be responsible for leading and supporting an experienced and diverse team to evolve and grow our services to improve the lives of people living with diabetes. You will also have responsibility for developing a new range of digital and face to face services too. One of the key parts of the role is to develop our capability in quality assurance, evaluation and impact, as we are passionate about addressing and tackling inequality and ensuring our services make a difference.

The Ideal Candidate

Ideally you will have experience of developing and managing a range of national digital and face to face services in the voluntary sector in a health and care setting. Not only will you be able to evidence your approach to impact and outcome measurement, and how you used this to develop and evolve services, you will also be able to evidence your excellent project management skills too. Comfortable operating strategically and operationally, you will bring new insight and ideas to our digital plans. With a proven record of leading high performing teams and working across an organisation you will share our passion that everyone deserves to live well and longer with diabetes.

Teens+ (Transitional Education Extra Needs Support) provide a service for young people with complex communication needs, autism & its complexities, and behaviours that challenge traditional services. Our primary goal is to help individuals achieve their full potential through gentle, lifelong learning. Our Transitional Education service is designed to assist young adults who are not quite ready to take the step into post school education, work or to a new home. We also provide a befriending service out with the normal hours of our service operation which is tailor made to each student’s needs.

We are now seeking an individual to join the Senior Management Team, ensuring that we provide high-quality education and social care to our students. Reporting to the CEO, the role will be responsible for developing and delivering the services in line with our person-centred education ethos. The Head of Service will be the Registered Manager and will work closely with our new Chief Executive Officer to develop and deliver new projects that meet our aspirations for growth.

You will be a pro-active leader with a track record in managing Multi-Disciplinary Teams. You will be values oriented with strong stakeholder management skills and in-depth knowledge of social care and the Scottish regulatory framework. The ideal candidate will also have experience of leading teams through change in a positive and constructive manner. This is an exciting time to join TEENS+ as we embark on our next stages of development.

We are a dynamic and forward looking charity. We respond to the social isolation regularly reported and experienced by people with disabilities looking for opportunities to find friendship and love in adult relationships. We run events, develop courses, and create other opportunities that enable social connection and personal development. We use a mentoring and coaching approach to encourage adults with disabilities to self-reflect, take responsibility for their own actions and to lead their own lives.

This exciting new role of Director will be responsible for the promotion and development of get2gether. Reporting to the Trustees, they will lead and manage the staff and volunteer team, develop the organisational plan and activities, develop and implement a strategy for income generation, manage the operational budgets and ensure reporting obligations are met.

For this role you will need to be a highly organised and ambitious collaborator, able to work under pressure to deadlines whilst motivating those around you. If you have a commitment to promoting the inclusion of people with learning and other disabilities and believe you have the skills to lead get2gether into the future, we would love to hear from you.

Initially funded for 2 years and working 35 hours per week.

Following a vacancy arising and a restructuring exercise, this is a senior-level post that will head up our Operations Department as part of our Senior Management Team.

This role leads the Department responsible for:

• Finances – management and accounts, and budget generation
• Fundraising and other income generating activities (including trading subsidiary)
• Premises and facilities
• Staff Support (HR)
• Communications and Membership Development – including supporting other departments in communicating their work, and expanding our membership base through supporting the creation, growth and sustainability of Disabled Peoples’ Organisations across Scotland.

As a member of the Senior Management Team, take shared responsibility for the leadership and management of Inclusion Scotland.

Are you highly motivated and want to join our dynamic team? Would you like to help change the lives of people with cerebral palsy throughout Scotland? A new opportunity has arisen to play a major part in shaping the future of Cerebral Palsy Scotland as one of the Senior Management Team.

This is a new post that has been designed to support the Trustees and CEO and ensure the smooth running of services to our beneficiaries from our centre in Glasgow. The post will suit an experienced administrator and manager who enjoys the challenge and variety of working with a small and committed multi-disciplinary team. The successful candidate will have HR, data protection and accounting experience.

Cerebral Palsy Scotland is committed to successful flexible working and we are happy to discuss any questions regarding making this work for you.

Applications are now invited.