The Robertson Trust is one of the leading grant-making charitable trusts in Scotland. Our overall aim as an organisation is to improve the quality of life and realise the potential of people and communities in Scotland. In 2018/19, the Trust awarded over £18 million in grants to Scottish charities and bursaries to students at university and further education college. In late 2019, The Barracks conference centre and charity hub was opened in Stirling adding to the existing charity hub and meeting room space available in Robertson House, Glasgow. In 2020 we will be introducing a new strategy for the organisation.
To work as part of a team to ensure a consistently high standard in how visitors and telephone calls are welcomed to Robertson House, Glasgow and maintain the meeting room booking system.
·The Robertson Trust require an experienced Receptionist / Administrator reporting directly to the Facilities & ICT Manager. As our Receptionist / Administrator is the first point of contact for visitors and incoming calls, to be successful in this role you must be professional and approachable with a ‘happy to help’ and ‘can do’ attitude, always providing excellent customer service. The role is to ensure that reception runs smoothly as well as dealing with admin and facilities elements of the role. Flexibility to work additional days on an ad hoc basis to cover holidays / illness at Glasgow and Stirling sites.
You will be responsible for the following:
·Welcoming visitors in a courteous, friendly and professional manner directing them accordingly
·Operate switchboard directing incoming calls in a prompt and professional manner
·Maintain safety and security by complying with procedures and regulations, and controlling access - manage visitor logbook and issue visitor badges and security fobs
·Manage booking system for the Barracks Conference Centre and all meeting rooms for both internal and external users
·Support tenants by distributing incoming mail and deliveries
·Manage contractors, by gathering tenders and ensuring quality of work
·Chief Fire Warden and First Aider (training provided)
·Ensure reception area is tidy and presentable
·Various adhoc duties, as required
·Proven work experience as a Receptionist or front of house role
·Excellent communication and organisational skills
·Excellent time-management skills and ability to multi-task
·Ability to be resourceful and proactive when issues arise
·Have a professional, flexible and adaptable attitude
·Composed under pressure
·Proficiency in Microsoft Office
·Experience of room booking software (VenueOps or similar) - desirable
What you can expect:
·35 days holiday per calendar year FTE
·Pension - 10% employer contribution or 14% if employee contribution is 7%
·Death in Service 4 x salary or 8 x salary if employee contribution to pension
Edinburgh Dog and Cat Home has been a safe haven for dogs and cats since 1883, and still rescues over a thousand lost or abandoned dogs and cats every year. The Home benefits from skills and experience of our 70+ strong staff, comprised of long-serving experts and enthusiastic new talent. Our passionate team is united by the love and dedication towards the animals in our care, and the belief that any dog or cat that comes to our door, whatever the reason, should be safe, warm and well-fed.
With an experienced staff team and a highly skilled board of trustees in place the organisation is seeking to appoint a new treasurer. This position forms part of a dedicated team of trustees already in place and would help to strengthen the board and support the organisation into the future.
This is a great opportunity for someone who has an understanding of charity or similar corporate financial governance to join our Board of Trustees; to support the leadership of the charity, drive forward the organisational strategy and bring a solid networking background that can help our aims.
What you will bring
Get paid to meet people in your community and carry out important studies including the Scottish Health Survey, Growing Up in Scotland and the Scottish Crime & Justice Survey.
As a ScotCen interviewer you’ll visit people in their homes to ask them about all sorts of interesting topics.
What you find out will ultimately contribute to future social policy in Scotland.
We offer full training with a competitive rate of pay and travel expenses. We normally offer you work three months in advance.
What we offer:
What you need: