The Community Engagement Officer is responsible for contributing to the delivery of the Hospice’s strategic aim to work in partnership with communities to help them achieve the best possible care and support for those in their community living with aged-related frailty and/or faced with life shortening illness, death and bereavement.

With an emphasis on under-served remote and rural communities, the post holder will identify key individuals and groups, and engage with them and other stakeholders to help establish community-led partnerships to support and deliver palliative, end of life, and related social care services and initiatives.

The post holder will work closely with all members of the Hospice clinical, community and support teams to identify opportunities to work in partnership with the public, private and third-sector to develop innovative solutions.

Line management is provided by the Community and Supportive Services Manager who has responsibility for a range of community-based services including: Helping Hands; Sunflower Home Care; Rehabilitation and Wellbeing; and Bereavement Support. You will also work closely with the Head of Fundraising and Development.

It is essential that you have direct experience of working with communities to develop locally-led projects and services, preferably in a health or social care environment.

The post is part-time, up to 30 hours per week are on offer depending on successful candidate’s preferred working pattern.

The post may be based at Highland Hospice in Inverness or at home. It will involve extensive travel across the Highlands and if based at home you will be expected to attend meetings at Highland Hospice on a regular basis. A high degree of flexibility and the ability to work unsocial hours is expected.

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau organisations across Scotland, all operating as independent charities in their own right, and generally focusing on providing support directly to clients. Each of these organisations is a member of Citizens Advice Scotland. Also providing significant added value are the national elements of the service run out of Citizens Advice Scotland, such as the Extra Help Unit. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however they choose to access it.

As the Information Technologist and Instructional Designer at Citizens Advice Scotland you will be involved in all aspects of developing and maintaining our industry leading blended learning platform (CASlearn). Our model of traditional materials and e-learning modules work together to train and support our network of over 2,300 people. These people are helping clients with a range of problems across Scotland, and your work would directly contribute to their success.

You will work as part of an experienced, collaborative training team and you’ll be expected to share creative ideas and constructive feedback, therefore your strong communication skills will be put to good use.

With access to the best e-learning software and technology, you’ll work closely with the other Information Technologist and Instructional Designer to develop new e-learning modules and to amend existing modules and materials. Your creativity and vision will be valued. This said, accuracy and attention to quality is essential and you will be expected to follow our thorough quality checking process.

You will use your skills in administering Learning Management Systems to ensure that a stable service is maintained for the network. You will also share the responsibility of supporting learners directly, through a ticketing system, and resolve any issues that arise.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

This role is normally based in our Edinburgh office. As a result of the COVID-19 crisis, all Citizens Advice Scotland staff are currently working from home and we would therefore expect the successful candidate would be required to work from home initially. Re-opening our offices will be carefully planned and managed in accordance with the latest Scottish Government guidance and public health advice. Candidates should be prepared to work from home initially, but be aware that attendance at the normal office base will be required in future. We are currently reviewing our home working policy in response to the COVID-19 crisis and ongoing opportunities to work from home can be discussed with the successful candidate at offer stage.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate.

We are recruiting a Communications Officer to work for 4 days a week for a fixed-term period until the end of March 2024 to help us shape how we communicate about our work publicly, how we can empower people by providing know-your-rights information and how we campaign effectively for positive social change.

This role sits within JustRight for All, our policy, research and training thinktank hub, and you will work closely with our Policy and Public Affairs Officer and our Director for JustRight for All.

This role was previously advertised in summer 2021, but we are renewing our recruitment because we are now able to offer a 4 day a week role (rather than 2 days a week).

This is a new role and you will be involved in developing strategies to support our legal centres and employing your expertise to help us build campaigns and communicate more effectively to influence policy, public perception and public discourse across human rights and equalities issues.

GWT was established in 2007 as the Scottish Centre for Intergenerational Practice and became a registered Scottish Charitable Organisation in 2015. GWT’s vision is to live in a Scotland where different generations are more connected, and everyone has the opportunity to build relationships that help to create a fairer society. Our mission is to develop, expand and improve intergenerational practice.

By intergenerational practice we mean projects, activities or events where people of different generations who might not otherwise meet each other do things together in positive and creative ways. Intergenerational practice includes any activities which remove and break down barriers between the generations.

GWT provides a range of training opportunities, a library of resources, organises events, facilitates 18 local and three thematic networks across Scotland and delivers pilot projects. This support encourages the involvement of volunteers and grass roots projects as well as the more strategic levels of management and government. Importantly, we connect individuals and organisations who work across different generations building trust and respect which creates long-lasting friendships. Together through intergenerational work the different generations can share their skills and learn new ones identifying solutions on how to address local problems and challenges in their communities.

Overview of Post

This is an exciting new role for GWT which will look to generate additional revenue from a variety of sources including grants, trusts, foundations and corporate. The postholder will help to grow and support the charity by identifying future business opportunities.

Responsible to: Chief Executive Officer

Responsible for:

1. Researching, designing, writing and submitting detailed funding applications to support our services.
2. Securing additional income from a variety of corporate bodies including sponsorship.
3. Maintaining and strengthening relationships with existing and potential funders.
4. Contributing to the implementation of organisational and delivery projects, within the context of GWT’s Corporate Plan.

Please download the Job Description & Person Specification below to find out more about the role.

GREC is developing a new Policy Officer role within its team. This role will be crucial for GREC meeting one of its strategic outcomes which is to influence policy and practice at a national and local level. The overall aim of the role is to effectively influence change around key issues of inequality and discrimination affecting communities in Grampian.

The Officer will be working across the GREC staff team, to ensure that the lived experiences of our clients and community connections are effectively captured in a way that can be used to effectively influence policy makers. Working with GREC’s General Manager, the post will also involve regular engagement with policy makers at a local and national level, as well as regular interaction with GREC’s Policy and Research Committee.

The project is funded by Scottish Government’s Equality and Human Rights Fund. The Policy Officer will be expected to contribute to funder reports and meetings.

Lead the Centre’s engagement in Scotland and support its public affairs work across the United Kingdom.

We are proud to be an equal opportunity workplace and are committed to celebrating and supporting diversity. We know we will thrive on it for the benefit of our employees, our products and services, and our community. We encourage applications from people of all backgrounds, and particularly welcome applications from people with experiences of homelessness.

IN A NUTSHELL:

We’re looking for a talented, creative and experienced Public Affairs Lead, to maintain and develop strong relationships with the Scottish Government, politicians and decision-makers in Scotland, and support theCentre’s wider public engagement work.

WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?

The Centre for Homelessness Impact is the UK’s What Works Centre for Homelessness. We want evidence to become the new normal in the homelessness sector, just as it is in public health and education and. After the successful launch of our book, Using Evidence to End Homelessness, we are on the precipice of a new and decisive movement to end homelessness with evidence. We need an experienced public affairs professional to work with the team to engage key audiences in Scotland.

WE’RE LOOKING FOR SOMEONE WHO CAN:

● Bring a deep understanding of politics and public affairs in Scotland

● Develop relationships across the United Kingdom including in Wales and Northern Ireland

● Understand policies that impact on homelessness in Scotland and elsewhere in the UK and

engage with decision-makers who influence these

● Write briefing papers summarising research evidence into clear, concise prose

● Generate political support and engagement with our End It With Evidence campaign to use

evidence and data to end homelessness for good

THE PUBLIC AFFAIRS LEAD IS RESPONSIBLE FOR:

● Developing and delivering effective public affairs and engagement strategies for the Scottish

Government, elected representatives and local authorities in Scotland

● Supporting our public affairs work across the United Kingdom including in Wales and Northern

Ireland to advance our mission

● Working closely with our research and practice teams to get insights to inform our public affairs

work

● Ensuring that the Centre is fully informed of and engaged with policy developments in Scotland

and elsewhere in the UK that impact on homelessness

● Coordinating our End It With Evidence campaign, working with our Ambassadors to build support

for using evidence to end homelessness and identifying and building relationships with new

supporters

● Identifying grassroots organisations in Scotland and elsewhere that are committed to working with

the Centre and others to bring an end homelessness

RELEVANT EXPERIENCE AND BEHAVIOURS

You will:

● Have a proven track record of public affairs engagement in Scotland

● Be willing to support our engagement work across the United Kingdom

● Have excellent in-person and written presentation skills to engage with a variety of audiences

● Be able to manage competing priorities and be comfortable working within a self-directed culture

and navigating ambiguity

● Be committed to the aims of the Centre and understand the importance of an evidence-led culture

and the requirements of representing a charity

Nice to Have:

● In-depth knowledge of homelessness and related policy areas

● Knowledge or insights into politics or public affairs in Wales, Northern Ireland or Westminster

● Relationships with organisations we work with to support our public affairs strategy

TERMS OF APPOINTMENT

Permanent. Full or part time. Location: Edinburgh or Glasgow preferred. Some travel required including to

London, Cardiff and Belfast.

Start date: Immediately.