A fantastic opportunity has arisen for a Supporter Care Executive to join Glasgow Children’s Hospital Charity. You will be joining one of Scotland’s leading charities, and will have the opportunity to make a difference to the lives of the children, families and NHS staff we support. You will have great customer service experience, with excellent communication, organisation and administrative skills.

As a key member of the Operations Department you will provide the highest standard of administrative support to the many thousands of people who support our fundraising efforts.

The role of the Supporter Care Executive includes donation processing, data entry, donor care fulfilment and administration, and answering enquiries to Glasgow Children’s Hospital Charity by email, telephone and in person. Key to the role is to identify and develop opportunities for our supporters and to realise the long-term value of potential supporters, new supporters and activity participants by ensuring they are sign-posted and informed of the many ways in which they can support our Charity.

This is an exciting time to join Glasgow Children’s Hospital Charity, as we have a full calendar of campaigns and events in place to recognise our 20th anniversary.

If you have the relevant skills and are looking an opportunity with an employer committed to developing staff talent please apply for this position now!

Benefits

As a compassionate organisation we care about our staff and have a range of employee benefits that make Glasgow Children’s Hospital Charity a great place to work – please see our range of employee benefits here

About Aberlour…

Aberlour is one of the largest Scottish children’s charities, helping to improve the lives of Scotland’s children and young people. At Aberlour we know that not all children are born with an equal chance. Together, we will be brave for children, young people and families and will overcome poverty, disadvantage and discrimination.

What we are looking for…

We are looking for an individual keen to grow their experience and passion for the world of fundraising and marketing with the added fantastic opportunity of doing so while working for a truly worthy cause.

You will have a good eye for detail ensuring that all contact information is accurately recorded on our CRM system, Raiser’s Edge, and that income is correctly recorded and reconciled in accordance with financial and legislative requirements.

You will often be the first point of contact for external Aberlour supporters and therefore have an excellent understanding of good customer care.

Find out more information on what we are looking for in candidates here.

What we offer…

As well as a supportive team, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.

About us:

For over 50 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of healthy, resilient ecosystems across Scotland’s land and seas for the benefit of people and wildlife. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities.

The Fundraising Executive is a proactive fundraising role sitting within the Individual Giving Team and responsible for developing new and existing ways of attracting and engaging with individual donors in support of the Scottish

Wildlife Trust.

The Role:

The Fundraising Executive will maintain and develop income from a range of sources including in memoriam, community fundraising and legacy gifts, whilst – in response to a changing fundraising landscape – having a strong focus on increasing income from digital campaigns.

Main Objectives Include:

Donor acquisition and retention

• Contribute to the development of effective supporter engagement and giving journeys and deliver them across communication channels and in alignment with wider Trust communications. Consider approaches which might address any identified barriers to engagement.

Business Supporters

• Support and develop our Investors in Wildlife (corporate membership) Programme – acting as first point of contact for enquiries, follow-up discussions (liaising where appropriate with the wider staff e.g. to facilitate corporate volunteering), and ongoing stewardship including annual renewals.

Legacy Marketing and Legacy Pledger Stewardship

• Undertake legacy marketing across a range of communication channels including direct mail, print advertising and digital.
• Lead on provision of stewardship to known legacy pledgers including organisation of an annual reception.

Digital fundraising

• Lead on delivery of digital membership recruitment activities: planning, adapting and implementing a programme of targeted campaigns throughout the year and establishing mechanisms to track responses and return-on-investment
• Oversee digital fundraising activities, including PPC, Google Ads, SEO and retargeting.

Home-Start Glasgow South (HSGS) is a family support charity, helping give children the best possible start in life. Families, with at least one child under 8 years of age are supported by trained volunteers who understand how difficult raising children can be. Families are supported in their own homes for up to 3 hours each week or through group work across the southside. We help families experiencing issues including isolation, mental health issues, bereavement, family breakdown, addiction and physical ill-health.

We operate across the south of Glasgow as an independent charity which is also part of a loosely federated charity structure (Home-Start UK). We have been operating for 22 years and grown steadily to become the largest Home-Start in Scotland and one of the largest in the UK.

HSGS are seeking a dynamic, experienced Grants and Trusts Officer to maximise income through compelling and persuasive applications to support delivery of HSGS services. This post involves extensive proposals and reporting, often to tight deadlines. The post requires exceptional copy writing skills, attention to detail and creativity. Joining a small fundraising team, the successful applicant will have excellent communication, organisational and administrative skills.

Key Responsibilities:

• Secure income predominantly from small to medium sized Grants, Trusts and statutory funders against agreed targets. The post is aiming to generate a minimum of £45,000 per annum.
• Work collaboratively with the fundraising team to assist with larger Grants, Trusts and Statutory bids.
• Research, prepare and submit bids to funders – including planning budgets
• Complete funding applications within tight deadlines to the highest standard
• Actively engage with HSGS staff, volunteers, families and Board members to develop case studies and compelling funding narratives for funding and social media purposes
• Support delivery of services to comply with funders’ criteria
• Collect and analyse data from spreadsheets and databases for reporting purposes
• Complete reports for all funders within tight deadlines to the highest standard
• Liaise with funders to update as and when required
• Provide outcomes and statistics to funders when required
• Ensure databases are recording all relevant Monitoring and Evaluation information required by funders
• Develop a pipeline of prospects for Grants and Trusts
• Proactively promote HSGS to potential funders and represent the organisation confidently at external meetings
• Input into weekly Social Media updates
• Input into Fundraising and Project campaigns
• Undertake other fundraising duties as required
• Flexibility to adapt workload to meet the businesses needs

PERSON SPECIFICATION

The successful candidate will be an experienced Grants and Trusts fundraiser who enjoys new challenges. This is an exciting opportunity for a candidate to create new income streams for the organisation and have a pivotal role in the charity’s planned expansion to support more families and children. You will have excellent communication skills, with the ability to develop relationships through proposals, presentations and budget management.

Knowledge and Skills:

• Exceptional communication skills: verbal, written (including ability to develop detailed reports, proposals and budgets), telephone and presentation.
• Excellent research and analytical skills with the tenacity to seek information about supporters and projects.
• Highly organised, ability to manage own workload, plan ahead, effectively manage multiple tasks and prioritise.
• Ability to secure new income-generating partnerships across local voluntary and statutory organisations.
• Ability to extract information from databases and produce statistical data and reports.
• Excellent relationship management and influencing skills, with ability both to influence new supporters and manage expectations.
• A team player who can equally work effectively and efficiently on their own.
• Creative, with the ability to think outside the box.

Experience:

• At least two years’ experience in a Grants and Trusts fundraising role
• Demonstrable experience of writing successful fundraising bids and proposals
• Demonstrable experience of managing multiple deadlines and projects / effective time management.

Reports to: Senior Grants and Trust Officer

Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults

Are you an ambitious, driven people person, passionate about raising money to support cancer research?

Cancer Research UK is the world’s largest independent cancer research charity; they are looking for Relationship Managers to inspire and engage with communities to enable them to raise the funds needed to continue this life saving research.

What will I be doing?

As Relationship Manager, you will work within the community to provide individuals, groups, and corporate supporters an exceptional level of service across the charity’s UK portfolio. You will inspire and motivate supporters to develop long-term relationships and maximising fundraising opportunities. There is also a strong focus on acquisition in and around Edinburgh so we are looking for someone to bring in new fundraising opportunities.

Background

The Community Alliance Trust (CAT) is an independent registered Scottish Charity and the Development Trust for Greater Craigmillar. It was established in 2011 in response to the stalled regeneration programme in Craigmillar. It currently runs the White House, a beautiful art deco building which is a community hub that has two sitting tenants one, the café (White House Kitchen) and the other an educational organisation (IntoUniversity). It is also the head office for the Trust. CAT has a social enterprise arm, the Community Alliance Trading Enterprise (CATE). The other building CAT has is “The Green House” which is the home of the Craigmillar Pantry, a co-operative that supplies affordable food and goods to its local members. In addition to that CAT manages a 3G pitch and also looks after several community growing projects. The Trust is governed by a board of Trustees and employs a team of staff to manage the facilities and projects, to deliver the Trusts strategy. CAT has 8 staff currently funded through grant awards from the Scottish Government or the Local Authority.

Our vision is that Greater Craigmillar is a good place to be; has a quality of life that can be enjoyed by everyone, with a thriving community and opportunities for all. Our mission is to support the community by providing necessary funded projects that also contribute to community life, with good quality affordable facilities providing space for community participation.

Role

Due to retirement CAT is now searching for its next Trust Manager to build on, and further evolve the services and footprint of CAT. This is an exciting opportunity for a dynamic individual who is willing to sustain and develop our portfolio of projects and social enterprises as part of the ongoing regeneration process in Craigmillar. The ideal candidate will have a track record of business delivery including managing a social enterprise and properties, as well as a sound understanding of community development/regeneration in Scotland.

Key Skills and Experience

• A confident, engaging and influential self-starter with a passion for making a difference in the social development sector.
• A strategic thinker, with experience of operating at a senior level within the Third Sector. A passion for developing and nurturing relationships both within and outside of the organisation.
• An organised, flexible and target-driven individual with experience of setting, maintaining and reporting on budgets and financial plans with well-developed project management skills and experience of managing the operations and facilities of buildings occupied by third parties (tenants).
• An ability to oversee effective management of the organisations day to day financial affairs along with experience in setting, maintaining and reporting on budgets and financial plans.

Main Tasks/Key Responsibilities

• To work with the Board to develop and implement the Strategic Plan and associated policies of CAT and set, manage and report on budgets and financial performance, including interpretation and application of key financial information. In addition, provide information/advice to the Board in developing and changing strategy and draw up and monitor specific project plans and proposals with clear budgets and timescales, reflecting the longer term objectives of the Strategic Plan. To prepare papers for the Board, Advise the Board on Policy issues
• To seek external funding and grant opportunities for future growth and development of CAT; ensuring that CAT’s financial guidelines and practices are adhered to, as well as keeping abreast of current policy, political and social issues likely to affect the workings of CAT.
• To manage and lead staff of seven colleagues and develop internal structures for staff support and management, promoting a team/community culture. To maintain awareness of staff in key areas such as health and safety and cyber/digital security
• To efficiently and effectively oversee the operations of the Trust buildings and facilities as well as developing and overseeing the management of the facilities ensuring the security of the building/facilities at all times. In addition seek continuous reductions’ in carbon, improvements in environmental performance and work towards achieving net zero target.
• To take responsibility for reviewing, monitoring and evaluating the core and project work of the CAT. To develop links with the community to play a positive role in enabling their full participation in civic life and promote and market the organisation, its success and facilities. To maintain and develop a digital presence.
• To maintain up-to-date knowledge of changes in legislation and policy which affects the organisation and the management of staff/ volunteers and write and review policy and practice guidelines for the organisation. To draft written responses to government documents and policies on behalf of the Board.

Salary commensurate with background and experience.

Initially the post is for 4 days per week.