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Around since 1923, SAMH is Scotland’s national mental health charity.

SAMH has represented the voice of people most affected by mental health problems in Scotland for more than 90 years.

Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others. These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change.

SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

In response to the Coronavirus pandemic, the Scottish Government has announced an extension to the programme of Distress Brief Intervention (DBI) across Scotland. The extended programme will be available for 12 months to support people whose mental health has been impacted as a result of the pandemic and the resulting changes that have arisen. The referral route will be via NHS 24 at level 1, and SAMH has been appointed to deliver the level 2 service and are presently looking to recruit DBI practitioners to provide a Level 2 DBI service to Greater Glasgow and Clyde, Fife and Forth Valley

The Administrative Assistant will be responsible for a wide range of administrative and office support activities for the Service to ensure systems are maintained in an effective, up to date and accurate manner. This will include provision of direct administrative support for line management, supporting the administration of referrals that come to the service and the timely completion of any financial elements of the contracts delivered by the team. There will also be a high reporting element to the role providing detailed statistics to the national DBI team.

This post will be home based during the current government restrictions, subject to ongoing review.

This is a opportunity to work in a team making a difference to people by supporting them to achieve identified outcomes during a difficult period in their lives. You will be able to demonstrate effective communication and organisational skills and previous administration experience working with Microsoft Word and Excel to an intermediate or advanced level is essential.

The Miracle Foundation is a charity for children and young people who have experienced bereavement and trauma. We are looking for a technically minded individual to help with everyday administration work as well as budget planning for our growing organisation. This is an opportunity to join an established and knowledgeable team, working in a varied role that will encompass both accounts and general administration duties.

Duties will include:

• Responding to emails and incoming calls
• Processing organisation expenses and monthly budget spends
• Working closely with the Chief Executive
• Providing financial information needed for funding applications
• Preparing itemised budgets for new and existing projects
• Providing financial information for interim and end of term funding reports
• Preparing an annual timeline of funding deadlines
• Help identify additional sources of grant funding

Skills and experience:

• Previous experience within Administration or Finance Administration
• Experience of Sage desirable
• Accuracy and attention to detail
• Ability to prioritise and work effectively under pressure
• Experience of meeting deadlines
• Strong IT skills with experience of Microsoft Office
• Confident communicator, including over the phone

The post is funded for 2 years and is subject to securing additional funding after this time.

Would you like to work within an innovative and engaging organisation that is working towards improving the lives of others through cycling?

We are looking for an experienced, motivated and enthusiastic Administration Assistant to work across all Cycling UK projects in Scotland, working closely with our Scotland Managers to support our systems of reporting, grant making, training co-ordination and events.

Would you like to work within an innovative and engaging organisation that is working towards improving the lives of others through cycling?

We are looking for an experienced, motivated and enthusiastic Administration Assistant to work across all Cycling UK projects in Scotland, working closely with our Scotland Managers to support our systems of reporting, grant making, training co-ordination and events.

The Supporter Care Advisor plays an integral part in a team delivering a first class, professional customer service through human triage, using a range of communication methods to ensure that where possible customer enquiries, donations and complaints are resolved at the first point of contact.

Main Responsibilities

As the Supporter Care Advisor you would be responsible for:

• Being the first point of contact for supporters and members of the public dealing with a wide range of enquiries via phone, email, web chat, social media and letter

• Providing excellent customer service by putting the supporter at the heart of everything we do

• Capture data and feedback accurately to help identify trends and new ways of working

• Thanking supporters for their generous donations by creating bespoke acknowledgements within agreed time frames.

• Providing first line Advocacy support

This is a great opportunity joining a vibrant and lively team working together to provide a fantastic service for those living with and affected by diabetes. The role provides a fantastic insight into Supporter Care with a strong training programme and opportunities to develop.

Ideal Candidate

We are looking for someone with:

• Excellent communication and customer service skills

• Strong written communication skills with the ability to personalise responses

• Problem Solving, identifying issues

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays

• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)

• Early finish Friday and flexible working as part of our approach to activity based working

• Discounts on gym membership

• Employee assistance programme to give you support on any issues that come up in life

• Annual season ticket loan (on completion of your probation period)

• Very active social scene including sport teams, gardening and other activities

• Generous pension provision, life assurance and income protection insurance

• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

• Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

GDA is a vibrant disabled people led organisation with over 5000 Members – the biggest groundswell of disabled people in Europe. GDA is a leading example of a community of interest and identity: this means we are connected by common barriers, a shared understanding of solutions, a sense of belonging and a shared identity as disabled people. Our mission is to build the confidence, connections and contributions of disabled people; our vision is that disabled people can participate fully in their own lives, communities and wider society with the support they need and with choices equal to other people.

COVID19 has supercharged inequalities disabled people face and in response we have secured funding from the Scottish Government special COVID funds and the National Lottery Community Fund to meet needs around disabled people’s wellbeing including their physical and mental health. This is for a Wellbeing Service which will include check in calls to offer support to those people who are struggling as well as a COVID Helpline and a Lifeline Service to co-ordinate essential food, medication and other resources to be delivered.

GDA is seeking an experienced self-motivated, flexible and multi-skilled individual to operate our ‘Covid-19 Helpline’, working collaboratively with other GDA staff and partners. The Helpline and Admin Officer will be the first point of contact for callers to our Covid Helpline. You will need to respond sensitively to those who call the helpline, establish their needs and make referrals to the most appropriate element of GDA’s Covid Response (details listed in the JD&PS). Experience of supporting people in challenging circumstances is essential as is the ability to demonstrate empathy and understanding.

As a valuable member of the staff team, the postholder will deliver the highest quality service, ensuring that GDA is responsive to disabled people’s needs and striving to ensure that everyone who contacts us feels that they have had a positive experience and have been treated with kindness.

The role will also include contributing to the smooth administration of GDA admin supports, as part of the Office Manager’s Team.

These are fixed term posts initially funded for 6 months and dependent on current context and related funding.

GDA is seeking an experienced self-motivated, flexible and multi-skilled individual to deliver our ‘COVID19 Lifeline Service, working collaboratively with other GDA staff and partners. This is a key part of GDA’s “Resilience Response: Leaving No-one Behind” and will build on GDA’s existing supports to disabled people now since the impact of COVID19 and over many years of supports provided.

As valuable member of the staff team, the Resource Coordinator will coordinate the delivery of GDA’s Lifeline response to ensure that the needs of disabled people are identified, assessed or “screened” and met as rapidly and effectively as possible. Responding to referrals by direct contact with individuals the Resource Coordinator will “triage” by identifying and confirming needs, demonstrating empathy, understanding and sensitivity and supporting disabled people to access appropriate sources of support.

Knowledge of Glasgow statutory, voluntary and community-based services and initiatives will be advantageous as would experience of setting up/ delivering a service and using monitoring and evaluation systems to record, monitor and evaluate impact.

These are fixed term posts initially funded for 6 months and dependent on current context and related funding.

We are looking for an experienced and dynamic Operations and Marketing Coordinator to assist the Enterprise and Facilities Manager with the daily running, marketing and ongoing improvements of the WHALE Arts’ building and enterprise activities.

Assisting with the implementation and marketing of new and current enterprise activities to help build capacity at WHALE Arts, your role will be important to help implement plans to achieve our strategic vision set out within our 5-year Strategic Plan. The role will include administrative and reception duties and is normally based at reception 2 days per week and 3 days per week in the office.

[During COVID-19 we will enable this role to be in line with current restrictions and the successful candidate who undertakes this position will be flexible to work from home, and occasionally in the building when required]

The Operations and Marketing Coordinator’s responsibilities include the gathering and monitoring of evaluation data for the organisation, coordinating and implementing marketing strategies and assisting with enterprise activities. You will liaise with contractors to ensure the upkeep and improvement of the building where required, and carry out daily and weekly facilities checks in line with health and safety.

To be successful as an Operations and Marketing Coordinator you should be a good problem solver, have a can-do attitude and a firm grasp and understanding of marketing. Ultimately, an outstanding Operations and Marketing Coordinator should be able to ensure the smooth daily operations of our building and reception function, room bookings, assisting with new online and offline enterprise activities including events, and implementing marketing campaigns set out by their line manager.

Project Assistant: To support Scotland’s International Development Alliance in the delivery of capacity building activities for small, civil society organisations across Scotland. To strategically support the Alliance’s digital communication with member organisations, to administer various online and in person training events and to assist in the collection of reporting data for the purposes of monitoring and evaluation.

Scotland's International Development Alliance is the membership body for everyone committed to creating a fairer world, free from poverty, injustice and environmental threats. We exist to improve the capacity, influence and effectiveness of the sector in Scotland through providing opportunities for networking, debate, training and promotion of good practice. We are recruiting a full time Project Assistant to support this work.

Location: Currently home working - future location at The Alliance office in Edinburgh.

The Role

Scottish Women’s Aid is recruiting for the role of Administration Worker based in our Edinburgh office. Working closely with a small administration team, the role holder will focus on the support of the management team with HR, Health and Safety and secretarial tasks as well as other varied office duties.

The Organisation

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 36 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What You’ll Do

Key to the role is the ability to work and think in a pragmatic manner to work flexibly with the Scottish Women’s Aid team. You’ll benefit from a varied and interesting workload, providing essential secretarial and administrative support for a busy and motivated team such as call screening, travel booking, and arranging meetings and taking minutes. Whilst some of the key tasks will be shared with other Administration Workers, this role provides a focus on HR and recruitment administration as well as secretariat support to our Board of Trustees and Cross-Parliamentary Group. Development and maintenance of Health and Safety arrangements will also be key to this position.

What We Need

The successful candidate will have experience of providing similar services to a busy team, with previous expertise in setting up and maintaining administrative systems. It is essential that you have an excellent working knowledge of ICT including MS Office packages, with the ability to demonstrate and share knowledge with colleagues.

We’re looking for someone who has

· Excellent written and verbal communication skills

· Accuracy and attention to detail, with well-honed organisational and time management skills

· Ability to demonstrate patience and a calm approach

· Understanding of confidentiality and current data protection legislation

· Ability to build and maintain excellent working relationships with colleagues and external contacts