Job Purpose: As a member of the finance team, the finance assistant will help assist the Finance Manager with the day to day finance processes. These duties will help to provide sound financial advice to the management and Trustees of Edinburgh Women’s Aid by providing an effective financial management service. The role requires the Finance Worker to be present in the office, which is located in the Stockbridge area of Edinburgh. Working days will be discussed at interview

A satisfactory Disclosure Scotland Level 2 check is required for this position.

To provide high quality advice and representation to individuals and families on income maximisation, welfare benefits, debt, in line with the Scottish National Standards for Information and Advice Providers.

The advice will be provided within health settings - GP practices, mental health services and substance misuse recovery hubs. There will be some hybrid working involved.

By joining our team, you will be helping alleviate poverty and improve individuals, families and children’s lives and ensure our Vision is fulfilled, in that no one in our communities endures hardship.

Role and Responsibilities

Advice

• Provide high quality accurate advice, information and representation in line with the Scottish National Standards for Information and Advice Providers.

• Build positive trusting relationships with individuals and families requiring advice.

• Conduct interviews with clients either in person, telephone or virtual.

• Maintain accurate records and fully utilise the Advice Pro recording system.

• Manage and maintain ongoing advice casework.

• Communicate effectively with third parties on behalf of the client.

• Signpost people to relevant specialist support services where appropriate.

• Maintain accurate computer records in line with CHAI procedures and ensure all client mandates are in line with Data protection legislation.

• Provide consultation support to other professionals on advice.

Service Development

• Support the development of this new service, through maintaining positive relationships with our partner organisations.

• Promote the service and represent CHAI to other agencies.

• Deliver training or briefing sessions to help other professionals understand the welfare system and how they can support individuals.

• Prepare as required reports on the outcomes and impact of the service to the Service Manager and Partners.

Personal Development

• Actively participate in all training sessions provided.

• Maintain up-to-date knowledge of development in welfare benefits, debt issues and housing issues and participate in any training and activities.

• Keep accurate individual training records.

Organisational

• Adhere to the policies and procedures of CHAI.

• Actively participate in Team and Organisational meetings

• Participate in the development of CHAI services.

• Feedback on the review of organisational policies and procedures.

• Promote and represent CHAI services positively.

• Perform other reasonable related duties as required.

We offer the following

• Flexible working

• Access to Simply Health benefit plan

• 32 days annual leave (inclusive of public holidays)

• Enrolment to NOW Pension Scheme

• Extensive training programme

• Full and part time opportunities

• Supportive work environment

• Opportunities to improve services and make a difference

Victim Support Scotland – Empowering People Affected by Crime.

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

This is an exciting opportunity to join our team as a Sessional Support Co-ordinator.

Working Week will be a rotation system between as follows days and hours:

• Monday - Friday between 8am - 8pm & Saturdays 10am - 2pm

Primary location:Oban, however you will be expected to cover throughout the locality is required.

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

What you’ll need to be successful

We are looking for someone who is experienced in a similar role and can evidence of continuing professional development, effective leadership style, able to build confidence, motivate and improve performance. Someone who has analytical skills, must be able to understand, collect, analyse, report and present data. Someone who has the ability to challenge stereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.

Further details of this role are available in the job description - Sessional Support Co-ordinator

Please note - This post will be subject to a satisfactory PVG check.

What we offer?

Sessional Support Co-ordinators receive an hourly rate of £15.16 per hour. Full training is provided as well as opportunities for further development. Entitled to 5.6 weeks annual leave pro rata.

Be a Changemaker: Join AdvoCard’s Board of Trustees!

At AdvoCard, we’re not just another charity; we’re a vibrant, community-focussed organisation dedicated to amplifying the voices of mental health and substance use service users across Edinburgh. If you’re looking for a place where your expertise can create real, meaningful change, this is it!

We’re looking for passionate, skilled, and dynamic new trustees to join our board and help us shape the future of advocacy in Edinburgh.

Why AdvoCard?

• Every day, we stand up for those who rely on mental health and substance use services, ensuring their voices are heard.
• You’ll be working with a team that values every trustee’s input, recognising the vital role your experience and expertise bring.
• Our Board meets online every two months, making it easy to contribute from anywhere.

Who We’re Looking For:

We would welcome applications from people with the following experience

• Management in a health or social care setting
• Finance
• Policy work
• Marketing including social media and communications

We would particularly welcome applications from people with this type of experience and lived or living experience of mental health or substance use services.

Make a Difference That Matters

At AdvoCard, your contributions will go beyond the boardroom. You’ll be helping to ensure that some of the most vulnerable people in society are treated with dignity and respect.

For more information about AdvoCard please see our website AdvoCard.org.uk