THAW Orkney
THAW Orkney

Charity registered in Scotland SC045272

We provide a bespoke hand holding service to support fuel poor households in Orkney.

Closed vacancies
This vacancy has now closed

Energy Support Advisor (Orkney Money Matters)

  • Full time or Part time
  • £24,785
  • Kirkwall, Orkney (with regular travel across Orkney)
  • Closing 27th January 2023

of local third sector and statutory organisations. It aims reduce the levels of financial insecurity in Orkney by increasing access to advice and cash-based support. It will do so through the creation of a ‘advice-and-cash-first’ referral pathway. The project will develop frameworks and resources to support closer working between organisation, as well as developing a centralised promotion campaign to raise awareness of available support.

The Energy Advice Support Worker will provide individuals who access Orkney Money Matters with energy advice and support to help them to achieve affordable warmth. Working with clients, they will co-develop personal, financial and/or energy related actions to support improved warmth and wellbeing. They will support individuals to access financial support, including energy vouchers funded by the project, and work with households to achieve greater energy efficiency. The Energy Advice Support Worker will predominately work with individuals referred by Orkney Money Matters partners, though they will support wider clients where capacity allows.

If you are committed to improving the lives of others and to delivering an excellent level of service then we would like to hear from you. You must have experience in client facing services, the ability to demonstrate an empathic, non-judgemental nature and possess excellent communication skills. Full training in home energy assessments will be given.

Driving licence along with access to transport preferred. Essential car user allowance of £1200 may be paid if appropriate.

We are recruiting two Energy Support Advisor roles. The roles are can either be full-time or part-time (pro-rata) for an initial 12 month contract.