Team Jak aim to provide emotional social and practical support for children and young people with cancer related illnesses. Also providing support to their families and friends including bereavement support.
The Young People and Families Coordinator will participate in the co-ordination, provision and evaluation of a beneficial service that ensures children and young people, families and professionals can access high quality emotional, social and practical support. The Coordinator will be fully involved in situations where a young person or child has been diagnosed with cancer or related illness, in remission, or sadly has died. The Coordinator is key to assessing and responding to the needs of parents/carers and grandparents.
· To be a key part of the co-ordination, provision and evaluation of a children and young people’s and families counselling and support service from Jak’s Den across Scotland.
· To be part of Team Jak team in Aberdeen in providing and evaluating a support service to support children and young people up to 25, their families and friends.
· To uphold the ethos of Team Jak’s service in what is offered to families.
· To work within national guidelines and Team Jak policies, ensuring that practice is standardised, ethical and safe for families, staff and volunteers. This includes child protection, complaints and grievance procedures.
· To support the Team Jak Den Manager and CE in developing and establishing Team Jak’s services in Aberdeen and the north of Scotland as a source of advice and support for families and professionals across NHS Grampian and Tayside and throughout Scotland where a young person or child has cancer, is in remission is dying or has died.
· To provide a programme of individual and family support sessions, and to develop and provide facilitated peer groups for parents/carers and grandparents and friends throughout their journey.
· To co-ordinate and allocate referrals ensuring timely and appropriate support.
· To support the provision of our evolving online and telephone support service for families struggling with diagnosis or treatment or those bereaved, who live remotely.
· To empower, engage with and support other professionals through joint working, attend networks and other relevant meetings offering support and resources where applicable when working with Warriors their families, friends and those bereaved.
· To participate in supervision, both individually and as part of the team.
· To maintain and improve individual competence and accountability.
· To assist Team Jak in the strategic and operational development of the service in Jak’s Den HQ and throughout Scotland, in response to identified need.
To contribute to the training and support of professionals across Scotland whose roles bring them into contact with Warrior or bereaved families.
Training and Education Requirements
· Recognised health, educational, social care or counselling qualification to Degree level.
· Training in working with children, young people, adults and families.
· Relevant bereavement training across the lifespan.
· Experience of delivering training in loss and grief.
Knowledge & Experience
· Relevant experience of working with children, adults and families, individually and in groups
· Experience of supporting bereaved families and families suffering trauma
· Understanding of peer group work/facilitation
· Knowledge of support services available for children and families
· Experience of supervision of others
· Knowledge of education, social services and primary care services
· Experience of working with traumatic grief
· Ethnic and cultural awareness
· Experience of telephone support and information provision
· Experience of service evaluation
Skills & Abilities
· Ability to work alone and within a multi-disciplinary team
· Excellent communication skills including the ability to communicate clearly and sensitively in writing.
· Computer literate, Microsoft office suite (word, excel, powerpoint) database skills and social media savvy.
· Excellent communicator
· Highly motivated and able to motivate others
· Relates well to children and adults
· Positive attitude, energy and drive
· Passionate about the support needs of Warrior and bereaved families
· Ability to work under pressure
Key Working Relationships
• Team Jak CE • Team Jak Staff and Board • NHS Staff from our partner hospitals and throughout Scotland • Education Staff • Social Work Staff and Aberdeen Steering Group & Lothian Bereavement Network • Statutory and Voluntary service providers in health, social care and education .
· Available to provide support outside of office hours
· Flexible to work evenings and weekends as required
· Full clean driving Licence – Ability to travel when required.
The Team Jak Foundation was inspired by teenager, Jak Trueman, following his own journey with childhood cancer. Team Jak has made great strides since launch and has many exciting plans in place to further the support and experience provided to warriors, and their family and friends, whilst going through childhood cancer.
We require an experienced administrator to support the team in community volunteering activities and fundraising endeavours. The successful candidate will support the management team and colleagues, as well as families and friends of Team Jak. The Team Jak environment is built upon a warm and friendly atmosphere where staff are approachable and creative in their service offering to ensure support given to families is at the heart of the charity.
Skills and Approach: