Charity registered in Scotland SC015567
As the charitable subsidiary of West of Scotland Housing Association (WSHA), Willowacre Trusts overarching aim is to tackle social and economic disadvantage and impact on tenancy sustainment within the communities served by WSHA.
We play a fundamental role in the delivery of non-core landlord activities such as specialist support, community development and services as well as the management of our community facilities.
What we can offer
Willowacre Trust as part of the West of Scotland Housing Group put our staff at the heart of our business, and we support them to be their best. We provide a friendly, inclusive environment and staff also benefit with a generous holiday allowance of 37 days. We know that to deliver outstanding customer service, we must ensure our staff are happy, healthy, and motivated and we put a strong focus on staff wellbeing which is reflected with our gold accreditation for Healthy Working Lives. All staff also have free access to a comprehensive Employee Support Service
About the Role
Funded by the Glasgow Communities Fund, you will manage and run the Barrowfield Community Centre, MUGA and play area, ensuring its smooth operation and that our community facility forms a vibrant, well managed hub for the benefit of local people, anchor tenants, those booking community spaces and other centre users. .
The centre is open during the day 7 days per week and is able to accommodate evening bookings 3 nights during the week until 8pm. With the support of the wider Community and Support Services Team, you will manage a small team of Community Centre Assistants, ensuring the sustainability of the Community Centre by maximise income through bookings and effective usage of its facilities. Some weekend/evening work on a rota basis is required.
• Have excellent experience of operational management within a similar busy community setting
• Have strong customer services skills and staff management experience
• Be able to build rapport with all hub users and create a safe and welcoming facilities
• Be methodical and flexible approach to organising and prioritising a varied workload
Willowacre Trust as part of the West of Scotland Housing Group aims to recruit a diverse workforce and welcomes applications from all sectors of the community. Disabled applicants who meet the essential criteria will, where possible be granted an interview under the Disability Confident scheme
West of Scotland Housing Association (WSHA) strives to be more than just a social landlord. With over 50 years of history, what sets us apart is the way in which we go further to improve the lives of our tenants. West of Scotland Housing Association and its subsidiary company Willowacre Trust overarching aims are to tackle the social and economic issues impacting on our communities.
Supporting our older tenants to sustain their tenancies within our sheltered housing, you will have previous experience of working with older people, preferably within a housing setting. Responsible for signposting tenants to appropriate specialist support, undertaking health and safety checks for communal areas and assisting with social support activities. You will offer support with kindness and compassion and engage with a diverse range of older people. Establishing friendly relations with tenants and encourage them to participate in decisions which affect their lives.
In return we offer a friendly, inclusive environment and a good remuneration package with 37 days holiday and flexitime working.
As the charitable subsidiary of West of Scotland Housing Association (WSHA), Willowacre Trust’s overarching aim is to tackle social and economic disadvantage within the communities served by WSHA.
Willowacre Trust plays a fundamental role in the delivery of specialist support and wider community services including the operational management of the Barrowfield Community Centre.
You will provide day to day janitorial and set up duties within our Community Centre, l ensuring that the Centre is prepared and operational for all activities. This will include all daily/weekly checks/tasks, such as fire safety, health & safety, cleaning, security and maintenance within the Centre and its immediate grounds. Working alongside our tenants and Centre user, will require excellent customer service skills.
You will also have a good working knowledge of health and safety, with good literacy and numeracy skills to maintain records and be flexible, adaptable, and able to work evenings and weekends.
In return we offer a friendly, inclusive environment and a good remuneration package with 37 days holiday. Hours will be 35 per week, covering 5 days over 7 inclusive of evenings and weekends. The post is a fixed term contract until 31 March 2023 due to external funding