Undertake general reception duties by answering telephone, dealing with general enquiries and welcoming visitors to the office maintain security by following procedures, monitoring in, out book, issuing visitors badges. maintain safe and clean reception area by complying with procedures, rules and regulations.

Full job description

• assist in establishing and operating all necessary administrative systems, procedures and routines including communication system e.g. mailing systems as needed for efficient operations.
• assist in establishing, operating (including backing up as necessary) appropriate information storage and retrieval systems (e.g. paper and electronic filing systems) and in particular ensure the keeping of all records and documentation to comply with all routine requirements e.g. data protection act.
• assist in all aspects of running the radio station including presenting a radio programme
• undertake other administrative support e.g. photocopy and collating paper as required.
• help with all administrative aspects of special events e.g. conference, including organizing room bookings, catering, refreshments etc. provide general administrative support to staff and board members
• observe and comply with Awaz FM policies, procedures, systems and standards contribute to their implementation and development.
• undertake any other duties which reasonably fall within the scope and level of the post.

Person Specification

• computer literate with a working knowledge of Microsoft office package.
• office system and procedures experience of working as a part of team or own initiative.
• to respond to queries and problem solving.
• setting up and maintain filing systems.
• effective listening, verbal and communication skills.
• excellent interpersonal and customer service skills.

ability to plan, organize and priories work load to meet deadlines.

ability to speak Urdu/Punjabi or Hindi

Springboard will work with Black and Minority Ethnic (BME) young people including refugees/asylum seekers, aged 16-25, experiencing homelessness or insecure housing and with BME young offenders/ ex-offenders / those at risk of offending.

The aim is to provide a safe nurturing space and supports that can enable young people to develop and achieve their potential, reaching positive destinations such as a stable home, college or employment.

Group activities will help overcome isolation, build skills and confidence and promote health and wellbeing - to include music, photography, film, fun English language learning, in accordance with the young people’s needs/interests.

Young people will receive 1:1 mentoring and coaching support as and when needed. Practical supports will include accompanying young people to appointments as required.

The role of the Development Worker is to support and empower young people from BME backgrounds to become active and valued members of society. To develop and deliver a high-quality service which provides groupwork activities and 1:1 individual, person-centred support empowering young people to overcome disadvantage and reach positive destinations. To ensure service outputs are delivered effectively and outcomes achieved.

Reports to: Project Manager

Responsibilities

• Provide developmental support to encourage and empower young people to engage in activities that improve their life, aspirations and employability opportunities
• Design and deliver podcast training other intervention programmes including planning resource requirements and effectively market, monitor and evaluate programmes
• Carry out a needs assessment and establish, agree and deliver a development plan with each allocated BME young person
• Through 1:1 support, coaching, mentoring and group work, empower young people to identify barriers and overcome them through finding positive alternatives
• Maintain personal development records of each young BME person registered into the service and prepare reports quarterly, annually and on completion of programmes
• Ensure all monitoring, recording systems and business processes are kept accurate and up to date at all times
• Develop and maintain partnerships with the public, private and third sectors and ensure the service referral process and pathways for young people
• Deliver volunteers management programme
• Asssit in aspects of running the radio station
• Understand and abide by the policies of the organisation including Health and Safety, Equal Opportunities, Confidentiality, and Protection of Children and Vulnerable Adults

Carry out any other duties as directed by management.

To develop and assist the delivery of the day to day operations of the Springboard project. Ensuring high -quality service in line with the ethos, values, protocols and services standards of Awaz voice of the community, relevant legislation, funders agreed outcomes.,

Project aims: The project will work and support the disadvantaged ethnic minority communities residing in the Southside of Glasgow.

Reporting to: Project Manager and Board of Trustees

Responsible for:to develop and assist the delivery of the day to day operations of the Springboard project. Ensuring high -quality service in line with the ethos, values, protocols and services standards of Awaz voice of the community, relevant legislation, funders agreed outcomes.,

To find out more about the role, please download the Job Description & person Specification below.

Springboard will work with Black and Minority Ethnic (BME) young people including refugees/asylum seekers, aged 16-25, experiencing homelessness or insecure housing and with BME young offenders/ ex-offenders / those at risk of offending.

The aim is to provide a safe nurturing space and supports that can enable young people to develop and achieve their potential, reaching positive destinations such as a stable home, college or employment.

Group activities will help overcome isolation, build skills and confidence and promote health and wellbeing - to include music, photography, film, fun English language learning, in accordance with the young people’s needs/interests.

Young people will receive 1:1 mentoring and coaching support as and when needed. Practical supports will include accompanying young people to appointments as required.

The role of the Development Worker is to support and empower young people from BME backgrounds to become active and valued members of society. To develop and deliver a high-quality service which provides groupwork activities and 1:1 individual, person-centred support empowering young people to overcome disadvantage and reach positive destinations. To ensure service outputs are delivered effectively and outcomes achieved.

Reports to: Project Manager

A full Job Description is available for download below.