To effectively engage its membership in its decision-making so it is truly representative, responsive and relevant, it is crucial that HISA’s key processes and structures work smoothly and are evidence-led. The Insight and Democracy Coordinator, in conjunction with the Director of Student Engagement and Representation and other staff, is at the heart of the effectiveness of these processes and structures.

There are two key areas of activity:

• Democracy – Enhancing student involvement in democratic activities including elections, all-student meetings, and the Executive Committee.
• Insight – Help officers’ and staff colleagues’ understanding of key issues, through regular training, briefings, research, and analysis.

While the list of key responsibilities is extensive, the role is cyclical in nature due to the nature of the academic year. This means that not all activities will require to be undertaken at the same time, and it should also be noted that the postholder will be closely supported by the Director of Student Engagement and Representation and will work closely with the Development Managers, Advice Service Coordinator, and others. Nonetheless, effective planning of these diverse responsibilities will be a key attribute of a successful candidate.

The Students’ Association for the Highlands and Islands is a membership-led organisation and its primary purpose is to be the recognised representative of students to the University of the Highlands and Islands (UHI). To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions.

The main purpose of this role is to facilitate and enhance student engagement through communication with students, elected Officers, staff, and external stakeholders to further the improvement of the student experience. As the face of the Students’ Association at the local partner, the postholder is required to be primarily based on campus to undertake these duties.

The role will work closely with their Development Manager, the line manager of the position, to assess the student needs within that partnership and work on ways to deliver this. They will be a point of contact for Association activities at the local Academic Partner, which is supported by the Development Managers and the Regional teams.

Key Responsibilities

· Be the first point of contact for students at the Academic Partner, encouraging them to get involved in the Students’ Association and extra-curricular activity

· Supporting and creating the in-person

· As directed by the Development Manager, support the following activities, this list is not exhaustive:

o the Officers’ inductions;

o the Officers in undertaking their manifestos;

o the delivery of departmental campaigns;

o Freshers planning and delivery;

o the delivery of induction presentations;

o the activities, communications and running of the Student Voice Representative (SVR) system; including attending the monthly Association SVR meetings;

o the Student Voice Representatives (SVR) training and support;

o the elections;

o gathering feedback from students;

o the creation and development of local clubs, societies and activities

· Develop relationships with key members of staff within the Academic Partner and key external stakeholders

· Work collaboratively with other Association staff members as and when required for the development of the organisation and key student engagement strategies

· Supported by the Advice Service Coordinator provide advice and guidance where appropriate; signpost more complex cases to the Advice Service or other support and guidance for any academic/pastoral issues;

· Undertake key administrative duties such as managing shared email inboxes, tracking finances, generating reports and keeping records for Student Voice Rep engagement and meetings

General

The exact responsibilities will change from time to time and the postholder is required to undertake any additional duties are deemed appropriate to the role, which may include management of additional staff.

All employees are expected to work within the ethos of the Association and strive to achieve the following:

·Be enthusiastic advocates for student leadership and the organisation’s values

·Promote a positive and professional image of the Association to its members, customers, stakeholders and other external people

· Actively engage in student-facing projects and activities of all kinds as required

· Work at all time within relevant legislation as well as structures, policies and procedures

· Work co-operatively with other Association staff and Officers as appropriate, as well as relevant organisations

· Adhere to the highest standards, especially of customer service and safety

· Undertake necessary training and development and to attend all meetings as requested

· Positively contribute to the organisation’s ethical and environmental ethos

· It may be necessary for the postholder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this

· A degree of travel between campuses will be expected

Benefits

• 27 days of annual leave (pro rata)
• Bank Holidays & Christmas Closure days off
• Enhanced Occupational Sick Pay
• Flexible & hybrid working pattern
• Employee Assistance Program (EAP)
• CPD & training support opportunities
• paid travel & accommodation for events and in-person meetings
• Office HQ in Inverness

Important information: a successful candidate will be expected to work from one of the relevant campuses part of the week. This role is hybrid with home working & on-site at Perth (SVA Perth) or Thurso, Dornoch or Alness (SVA North Highland)

Main Purpose of Role

HISA is a membership-led organisation, and its primary purpose is to be the recognised representative of students to the University of the Highlands and Islands. To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions.

The main purpose of the Student Voice Assistant role is to facilitate and empower the student's voice and engage with students, elected officers, and external stakeholders to further the improvement of the student experience.

The role will also be a key point of contact for HISA activities at the local Academic Partner, which is supported by our Regional teams and Assistant Voice Managers.

Key Responsibilities

Student Voice and Student Engagement

• Work in partnership with the local UHI Academic Partner to support the activities, communications and running of the HISA Student Voice system.
• Supporting key student voice activities, including Student Voice system training and support, elections and gathering feedback from students within HISA and Academic Partner structures
• Being a key point of contact for students at the academic partner, encouraging them to get involved in their students’ association and extra-curricular activity
• Support the delivery of Students’ Association activities at the Academic Partner, including day-to-day engagement with students and running of key activities and events such as Freshers and Elections
• To support and help develop local clubs, societies, and activities at the academic partner
• Signposting students to the HISA Advice service or other support and guidance for any academic/pastoral issues
• Officer Engagement
• Assist the induction and development of elected officers within the Academic Partner
• Assist in supporting the local elected officers in the operational running of events, campaigns, and activities and their day-to-day roles.
• Help prepare local officers for Board of Management meetings and other committees.

Stakeholder Engagement

• Be a permanent point of contact and liaison between the local officers and the UHI Academic Partner, and through this build good relationships and promote partnership working with college staff
• Engage with contacts in the local communities as directed by the HISA Community Engagement Team
• Collaborative working with other HISA staff members as and when required for the development of the organization and key student engagement strategies

General

• Key administrative duties such as managing shared email inboxes, tracking local finances, generating reports, and keeping records for student voice rep engagement and meetings
• To adhere to all relevant HISA policies, procedures and governing documents at all times.
• To undertake appropriate training and development as required for the role.
• To undertake any other duties appropriate to the role, including supporting the organisation during periods of peak workload as and when required
• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.
• A degree of travel between campuses will be expected.

Benefits

- 27 days of annual leave (pro rata)

- Bank Holidays & Christmas Closure days off

- Enhanced Occupational Sick Pay

- Flexible & hybrid working patterns

- Employee Assistance Program (EAP)

- CPD & training support opportunities

- paid travel & accommodation for events and in-person meetings

- Office HQ in Inverness

Notes

IMPORTANT

Please download the Application Form and Equal Opportunities Form prior to clicking Apply!

Please review the Person Specification from the Job Description & Person Spec document and complete the application according to the requirements.

Main Purpose of the role:

HISA is a membership-led organisation and its primary purpose is to be the recognised representative of students to the University of the Highlands and Islands. To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions.

The role of Assistant Voice Manager will provide front-line support to our Local Officers and support the delivery of Students’ Association activities on a local level. In addition to overseeing Local Officers, this role will also involve managing three part- time members of staff. Inverness College and two specialist establishments- Highland Theological College and Centre for Health Science. The role will involve setting workloads for staff and having regular one - to - one sessions.

As Assistant Manager, you will offer guidance and support to local officers in a busy, student lead office environment, helping student leaders to be as impactful as possible. You will also support engagement in high - level meetings, such as Board of Management meetings and provide briefing and meeting support where needed. You will also encourage engagement at all levels through communications and activities.

Key Responsibilities

Officer Support

• Coordinate the induction, training, and development of elected officers and provide practical research and advice to representatives on the development of their campaigns and policy priorities.

• Facilitate meetings and communication with key members of college staff, and key external stakeholders on behalf of the local officers.

• Support the local elected officers in the operational running of events, campaigns and activities and their day to day roles.

• Help prepare local officers for Board of Management meetings and other committees.

• Assist in the production of reports from the local officers.

Student Voice

• Work in partnership with the local UHI Academic Partner to support the activities, communications and running of the HISA Student Voice system.

• Coordinate the training and development of Student Voice representatives, supporting them to engage in the Quality Assurance structure of the College at all levels.

• Coordinate and support the delivery of election campaigns, encouraging all students to participate.

Student Engagement

• To support and help develop local clubs, societies and activities.

• Be a permanent point of contact and liaison between the local officers and the UHI Academic Partner; and through this build good relationships and promote partnership working with college staff

• Coordinate the delivery of local communications with members, ensuring regular, relevant and accessible information is shared through a range of channels.

General

• To adhere to all relevant HISA policy, procedures and governing documents at all times.

• To undertake appropriate training and development as required for the role.

• To undertake any other duties appropriate to the role, role grade and organisation, within their competence as required by management, to provide operational cover or support for colleagues including absence and periods of peak workload as required.

• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.

• A degree of travel between campuses will be expected.

Person Specification

Qualifications, Training and Experience

Essential:

• Education to HND level or equivalent experience

• Experience of working in Further/Higher Education or with young people.

• Experience of running democratic or membership activities/events.

• Experience of managing a team of staff, or volunteers

• Experience leading projects

Desirable:

• Experience of working with and supporting volunteers or elected individuals

Skills, Knowledge and Ability

Essential:

• Knowledge of current issues affecting students and Further/Higher Education

• Able to communicate and maintain strong working relationships with a wide range of people at all level

• Able to present information clearly and concisely in written oral format

• Knowledge of meeting administration, including experience supporting participants to engage

• Excellent interpersonal skills including communication, leadership and negotiation with people at all levels

Desirable:

• Good knowledge of IT programmes such as Microsoft Office

• Able to deal with multiple deadlines and conflicting priorities

Values

Essential:

• Student-Driven

• Supportive

• Sustainable

• Inclusive

The role of Student Voice Assistant will be the main point of contact for all HISA activities at the local Academic Partner, supported by our Regional teams. A successful candidate will join the local team and will be supporting communications and activities for all students at the Academic Partner, encouraging engagement at all levels.

Main Purpose of the role:

HISA is a membership-led organisation and its primary purpose is to be the recognised representative of students to the University of the Highlands and Islands. To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions. The role of Student Voice Assistant - UHI North Highland provides front-line support to our local UHI North Highland officer and supports the delivery of Students’ Association activities.

By supporting the local officer, you will assist in helping them to be as impactful as possible during their year in their elected role. Assistance is needed in support of the engagement in high-level meetings, such as Board of Management meetings, by providing briefing and meeting support where needed.

The role will also be the main point of contact for all HISA activities at the local Academic Partner, supported by our Regional teams. They will provide communications and activities for all members at the Academic Partner, encouraging engagement at all levels.

Key Responsibilities

Officer Support

• Assist the coordination of induction, training, and development of elected officers
• Providing assistance to support the HISA North Highland branch including coordinating the email inbox as well as finance trackers for the Officer
• Administration of meetings and keeping communication with key members of college staff, and key external stakeholders on behalf of the local officers.
• Assist in supporting the local elected officers in the operational running of events, campaigns and activities and their day to day roles.
• Help prepare local officers for Board of Management meetings and other committees.
• Assist in the production of reports from the local officer

Student Voice

• Work in partnership with the local UHI Academic Partner to support the activities, communications and running of the HISA Student Voice system.
• Assist in the training and development of Student Voice representatives, supporting them to engage in the Quality Assurance structure of the College at all levels.
• Support the delivery of election campaigns, encouraging all students to participate

Student Engagement

• To support and help develop local clubs, societies and activities.
• Be a permanent point of contact and liaison between the local officers and the UHI Academic Partner; and through this build good relationships and promote partnership working with college staff
• Signpost students to specialist advice and guidance or elected officers and staff as appropriate
• Coordinate the delivery of local communications with members, ensuring regular, relevant and accessible information is shared through a range of channels.

General

• To adhere to all relevant HISA policy, procedures and governing documents at all times.
• To undertake appropriate training and development as required for the role.
• To undertake any other duties appropriate to the role, role grade and organisation, within their competence as required by management, to provide operational cover or support for colleagues including absence and periods of peak workload as required.
• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.
• A degree of travel between campuses will be expected.

Person Specification

Qualifications, Training & Experience

Essential:

• Education to HND level or equivalent experience
• Experience of working with and supporting volunteers or elected individuals

Desirable:

• Experience of working in Further/Higher Education or with young people.
• Experience of running democratic or membership activities/events.
• Experience of managing a team of staff, or volunteers

Skills, Knowledge & Ability

Essential:

• Knowledge of current issues affecting students and Further/Higher Education
• Able to communicate and maintain strong working relationships with a wide range of people at all levels
• Able to present information clearly and concisely in a written oral format
• Knowledge of meeting administration, including experience supporting participants to engage
• Excellent interpersonal skills including communication, leadership and negotiation with people at all levels

Desirable:

• Good knowledge of IT programmes such as Microsoft Office
• Able to deal with multiple deadlines and conflicting priorities

Values

Essential:

• Student-Driven
• Supportive
• Sustainable
• Inclusive

Sport and physical activity is an important part of developing healthy individuals, along with creating a thriving community and developing the employability of our students.

The role of the Sports Development Coordinator will develop the foundations to transform, create and deliver a sustainable Sporting Community. This will include increasing opportunities for students to take part in Sport and Physical activity across the Highlands and Islands and supporting Sports clubs to develop greater resilience and sustainability. The Coordinator will also play a key role in signposting and encouraging students to develop an active lifestyle, working with both internal and external partners to increase the awareness of physical activity initiatives.

Key Responsibilities:

Student Engagement

• Develop physical activity initiatives across the partnership to encourage sustainable physical health and encourage more students to become active.
• Support student-led sport clubs, supporting facilities management where relevant.
• Create and develop digital content in collaboration with the Communications team, including promoting opportunities/courses and a monthly newsletter.
• Coordinate events over the course of the academic year in both local areas and regionally.
• Work in partnership with UHI to build sports development opportunities for students through academic courses.
• Support the delivery of large-scale departmental projects, specifically with work surrounding sport, and assisting with Freshers Fairs.
• Target specific groups to reduce barriers to participation and promote activities that lead to an increase in activity levels for students.
• Lead on sporting projects like the Sporting Blues Project, team sports, club connections, etc.
• Assist the Activities Department in their role as a focal point for student activities enquiries through the Activities Inbox, ensuring that referred requests for information are directed to appropriate teams and that sports and activity inquiries are dealt with promptly and efficiently.
• Assist in the development of clear organization and procedural practices to increase sustainability and resilience of sports/health programming, clubs, and volunteerism.
• Lead on digital competitions or participation programs with apps like Strava.
• Community Engagement
• Maintain and develop relationships with SportScotland, SSS, BUCS, Sports Councils, Community Hubs and other relevant organisations to enhance the opportunities for students at UHI.
• Conduct research to support the development of sport and physical activity across all UHI partners.
• Identify and apply for sustainable funding resources for sporting or physical activity programmes from relevant bodies, both in the UK and internationally.
• Identify and promote training opportunities for both staff and students across the network, including courses and workshops in relevant areas.
• Participate in and represent sports in appropriate team meetings, conferences, and training events across Scotland in Sports Development. I.e.: SSS, BUCS.
• Build relationships with local community clubs and the UHI network to promote and develop opportunities for students to play an active role in community participation.
• Work with relevant colleagues to identify sponsorship opportunities with community and commercial partners.

General

• To adhere to all relevant HISA policy, procedures and governing documents at all times.
• To undertake appropriate training and development as required for the role.
• To undertake any other duties appropriate to the role, role grade and organisation, within their competence as required by management, to provide operational cover or support for colleagues including absence and periods of peak workload as required.
• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.
• A degree of travel between campuses will be expected.

Person Specification

Qualifications, Training and Experience

Essential:

• Educated to HNC, Highers or equivalent
• Experience working with, managing or supervising volunteers
• Experience developing training for staff or volunteers
• Experience in delivery of support, advice and information to a diverse audience

Desirable:

• Experience delivering large - scale projects
• Experience in budgeting, and financial systems
• Experience in Sports Development
• Experience in meeting management and administration
• Qualified in Sports Coaching
• Experience working in rural communities

Skills, Knowledge and Ability

Essential:

• Excellent self-management skills including time management, autonomy and initiative
• Knowledge of Higher Education and Further Education
• Able to work effectively in a democratic environment
• Able to deal with multiple deadlines and conflicting priorities
• Excellent interpersonal skills including communication, leadership and negotiation with people at all levels

Desirable:

• Knowledge of the principles of health and safety, and experience in completing risk assessments
• Appropriate level of IT skills and willingness to learn new software packages.

Values:

• Student-Driven
• Supportive
• Sustainable
• Inclusive

The role of Student Voice Assistant - UHI Perth will be the main point of contact for all HISA activities at the local Academic Partner, supported by our Regional teams. They will provide communications and activities for all members at the Academic Partner, encouraging engagement at all levels.

Main Purpose of the role:

HISA is a membership-led organisation, and its primary purpose is to be the recognised representative of students at the University of the Highlands and Islands. To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions. Student Voice Assistant role provides front-line support to our local UHI North Highland officer and supports the delivery of Students’ Association activities. By supporting the local officer, you will assist in helping them to be as impactful as possible during their year in their elected role. Assistance is needed in support of the engagement in high-level meetings, such as Board of Management meetings, by providing briefing and meeting support where needed.

The role will also be the main point of contact for all HISA activities at the local Academic Partner, supported by our Regional teams. They will provide communications and activities for all members at the Academic Partner, encouraging engagement at all levels. In addition, the post will be responsible for administration duties and assisting the Assistant Voice Manager in daily tasks.

Key Responsibilities

Officer Support

• Assist the coordination of induction, training, and development of elected officers
• Providing assistance to support the West Highland College HISA branch including coordinating the email inbox as well as finance trackers for the Officer
• Administration of meetings and keeping communication with key members of college staff, and key external stakeholders on behalf of the local officers.
• Assist in supporting the local elected officers in the operational running of events, campaigns and activities and their day to day roles.
• Help prepare local officers for Board of Management meetings and other committees.
• Assist in the production of reports from the local officer

Student Voice

• Work in partnership with the local UHI Academic Partner to support the activities, communications and running of the HISA Student Voice system.
• Assist in the training and development of Student Voice representatives, supporting them to engage in the Quality Assurance structure of the College at all levels.
• Support the delivery of election campaigns, encouraging all students to participate

Student Engagement

• To support and help develop local clubs, societies and activities.
• Be a permanent point of contact and liaison between the local officers and the UHI Academic Partner; and through this build good relationships and promote partnership working with college staff
• Signpost students to specialist advice and guidance or elected officers and staff as appropriate
• Coordinate the delivery of local communications with members, ensuring regular, relevant and accessible information is shared through a range of channels.

General

• To adhere to all relevant HISA policy, procedures and governing documents at all times.
• To undertake appropriate training and development as required for the role.
• To undertake any other duties appropriate to the role, role grade and organisation, within their competence as required by management, to provide operational cover or support for colleagues including absence and periods of peak workload as required.
• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.
• A degree of travel between campuses will be expected.

Person Specification

Qualifications, Training and Experience

Essential:

• Education to HND level or equivalent experience
• Experience of working with and supporting volunteers or elected individuals

Desirable:

• Experience of working in Further/Higher Education or with young people.
• Experience of running democratic or membership activities/events.
• Experience of managing a team of staff, or volunteers

Skills, Knowledge and Ability

Essential:

• Knowledge of current issues affecting students and Further/Higher Education
• Able to communicate and maintain strong working relationships with a wide range of people at all levels
• Able to present information clearly and concisely in a written oral format
• Knowledge of meeting administration, including experience supporting participants to engage
• Excellent interpersonal skills including communication, leadership and negotiation with people at all levels

Desirable:

• Good knowledge of IT programmes such as Microsoft Office
• Able to deal with multiple deadlines and conflicting priorities

Values

Essential:

• Student-Driven
• Supportive
• Sustainable
• Inclusive

HISA is a membership-led organisation and its primary purpose is to be the recognised representative of students to the University of the Highlands and Islands. To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions.

Main Purpose of the role:

The role of Student Voice Assistant provides front-line support to our Local Officers and supports the delivery of Students’ Association activities at a specific Academic Partner. Student Voice Assistant will provide support to Local Officers, helping them to be as impactful as possible during their year in Office.

They will support the engagement in high-level meetings, such as Board of Management meetings, by providing briefing and meeting support where needed. The role will also be the main point of contact for all HISA activities at the local Academic Partner, supported by our Regional teams. They will provide communications and activities for all members at the Academic Partner, encouraging engagement at all levels.

Key Responsibilities:

Officer Support

• Assist the coordination of induction, training, and development of elected officers.
• Administration of meetings and keeping communication with key members of college staff, and key external stakeholders on behalf of the local officers.
• Assist in supporting the local elected officers in the operational running of events, campaigns and activities and their day to day roles.
• Help prepare local officers for Board of Management meetings and other committees.
• Assist in the production of reports from the local officers.

Student Voice

• Work in partnership with the local UHI Academic Partner to support the activities, communications and running of the HISA Student Voice system.
• Assist in the training and development of Student Voice representatives, supporting them to engage in the Quality Assurance structure of the College at all levels.
• Support the delivery of election campaigns, encouraging all students to participate.

Student Engagement

• To support and help develop local clubs, societies, and activities.
• Be a permanent point of contact and liaison between the local officers and the UHI Academic Partner; and through this build good relationships and promote partnership working with college staff.
• Signpost students to specialist advice and guidance or elected officers and staff as appropriate.
• Coordinate the delivery of local communications with members, ensuring regular, relevant and accessible information is shared through a range of channels.

General

• To adhere to all relevant HISA policy, procedures and governing documents at all times.
• To undertake appropriate training and development as required for the role.
• To undertake any other duties appropriate to the role, role grade and organisation, within their competence as required by management, to provide operational cover or support for colleagues including absence and periods of peak workload as required.
• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.
• Travel between campuses will be expected.

Student Voice Manager will be responsible for the delivery of our academic representation system, which supports the quality assurance mechanisms within our Academic Partners. The Association plays a key role in recruiting, training and supporting our Student Voice Representatives to help students enhance and develop their own experience, both academically and holistically. Utilising partnerships with key academic and professional staff within our Academic Partners, alongside locally deployed HISA staff and officers, this role ensures the system is working effectively.

This role also supports the democratic aims of the Students’ Association, ensuring that our Student Leadership is elected each year. This includes delivering several elections throughout the academic year, allowing our members to choose their representatives and the direction of the Association.

Key Responsibilities:

Academic Representation

• Oversee the Academic Representation system to ensure delivery of an effective and engaging system, which fulfils its purpose of empowering student feedback to the Academic Partners.
• Work collaboratively to ensure strong partnerships with members of staff across the University and Academic Partners are created and fostered, to enable increased understanding of the system and its benefits.
• Ensure the system is fit for purpose, with a focus on representation and access for all members, supporting elected representatives and staff to identify and resolve issues where present.
• Effectively evaluate and communicate the impact of the Academic Representation system, providing participation statistics, key successes and testimonials.
• To develop the organisational approach to academic representation in line with developments in legislation and practice across the sector.
• Ensure that all representatives are trained, supported and developed within their roles.

Governance & Democracy

• Oversee the review and development of the Association’s governing structure and documents, ensuring they are effective and accessible to all.
• Work with elected representatives to ensure that the Association’s student governance structure and bodies are effective, accessible and well promoted.
• Support and develop the creation, approval and implementation of student-led policy, campaigns and referenda, facilitating student involvement in small to large scale political decisions.
• Deliver the main annual elections in line with Schedules, with the aim of increasing the engagement and turnout where possible, through a cross-campus campaign highlighting the success of Officers and the Association.
• Work collaboratively to ensure that the elections are reviewed and evaluated, implementing enhancements to increase satisfaction of all involved.

Student Voice

• Lead the support provided to elected representatives to deliver their roles, represent students and engage with their relevant institution.
• Lead the provision of Academic Partner- specific staff support for Officers, ensuring they are supported to engage with Boards of Management, Academic Representation and Quality Assurance mechanisms primarily.
• Support Officers, staff and others to develop key relationships with Academic Partners and relevant academic staff to ensure the student voice is heard at all levels within UHI.
• Delivery a comprehensive training and support programme for Officers, ensuring they have the skills, knowledge and behaviours needed to succeed.

General

• To adhere to all relevant HISA policy, procedures and governing documents at all times.
• To undertake appropriate training and development as required for the role.
• To undertake any other duties appropriate to the role, role grade and organisation, within their competence as required by management, to provide operational cover or support for colleagues including absence and periods of peak workload as required.
• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.
• A degree of travel between campuses will be expected.

HISA is a membership-led organisation and its primary purpose is to be the recognised representative of students to the University of the Highlands and Islands. To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions.

North Highland UHI (Thurso & hybrid working) - 21 hours per week

Main Purpose of the role:

The role of Student Voice Assistant provides front-line support to our Local Officers and supports the delivery of Students’ Association activities at a specific Academic Partner. Student Voice Assistant will provide support to Local Officers, helping them to be as impactful as possible during their year in Office.

They will support the engagement in high-level meetings, such as Board of Management meetings, by providing briefing and meeting support where needed. The role will also be the main point of contact for all HISA activities at the local Academic Partner, supported by our Regional teams. They will provide communications and activities for all members at the Academic Partner, encouraging engagement at all levels.

Key Responsibilities:

Officer Support

• Assist the coordination of induction, training, and development of elected officers.
• Administration of meetings and keeping communication with key members of college staff, and key external stakeholders on behalf of the local officers.
• Assist in supporting the local elected officers in the operational running of events, campaigns and activities and their day to day roles.
• Help prepare local officers for Board of Management meetings and other committees.
• Assist in the production of reports from the local officers.

Student Voice

• Work in partnership with the local UHI Academic Partner to support the activities, communications and running of the HISA Student Voice system.
• Assist in the training and development of Student Voice representatives, supporting them to engage in the Quality Assurance structure of the College at all levels.
• Support the delivery of election campaigns, encouraging all students to participate.

Student Engagement

• To support and help develop local clubs, societies, and activities.
• Be a permanent point of contact and liaison between the local officers and the UHI Academic Partner; and through this build good relationships and promote partnership working with college staff.
• Signpost students to specialist advice and guidance or elected officers and staff as appropriate.
• Coordinate the delivery of local communications with members, ensuring regular, relevant and accessible information is shared through a range of channels.

General

• To adhere to all relevant HISA policy, procedures and governing documents at all times.
• To undertake appropriate training and development as required for the role.
• To undertake any other duties appropriate to the role, role grade and organisation, within their competence as required by management, to provide operational cover or support for colleagues including absence and periods of peak workload as required.
• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.
• Travel between campuses will be expected.

HISA is a membership-led organisation and its primary purpose is to be the recognised representative of students to the University of the Highlands and Islands. To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions.

West Highland College UHI (Fort William or any WHC UHI location & hybrid working) - 21 hours per week

Main Purpose of the role:

This role provides front-line support to our Local Officers and supports the delivery of Students’ Association activities at a specific Academic Partner. Student Voice Assistant will provide support to Local Officers, helping them to be as impactful as possible during their year in Office.

They will support the engagement in high-level meetings, such as Board of Management meetings, by providing briefing and meeting support where needed. The role will also be the main point of contact for all HISA activities at the local Academic Partner, supported by our Regional teams. They will provide communications and activities for all members at the Academic Partner, encouraging engagement at all levels.

Key Responsibilities:

***Officer Support***

• Assist the coordination of induction, training, and development of elected officers.
• Administration of meetings and keeping communication with key members of college staff, and key external stakeholders on behalf of the local officers.
• Assist in supporting the local elected officers in the operational running of events, campaigns and activities and their day to day roles.
• Help prepare local officers for Board of Management meetings and other committees.
• Assist in the production of reports from the local officers.

***Student Voice***

• Work in partnership with the local UHI Academic Partner to support the activities, communications and running of the HISA Student Voice system.
• Assist in the training and development of Student Voice representatives, supporting them to engage in the Quality Assurance structure of the College at all levels.
• Support the delivery of election campaigns, encouraging all students to participate.

***Student Engagement***

• To support and help develop local clubs, societies, and activities.
• Be a permanent point of contact and liaison between the local officers and the UHI Academic Partner; and through this build good relationships and promote partnership working with college staff.
• Signpost students to specialist advice and guidance or elected officers and staff as appropriate.
• Coordinate the delivery of local communications with members, ensuring regular, relevant and accessible information is shared through a range of channels.

***General***

• To adhere to all relevant HISA policy, procedures and governing documents at all times.
• To undertake appropriate training and development as required for the role.
• To undertake any other duties appropriate to the role, role grade and organisation, within their competence as required by management, to provide operational cover or support for colleagues including absence and periods of peak workload as required.
• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.
• Travel between campuses will be expected.

HISA is a membership-led organisation and its primary purpose is to be the recognised representative of students to the University of the Highlands and Islands. To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions.

There are 4x Student Voice Assistant roles available in 4 locations:

1. Highland Theological College UHI (Dingwall/hybrid working) - 12 hours per week
2. West Highland College UHI (Fort William/ hybrid working) - 21 hours per week
3. SAMS/Argyll College UHI (Oban area/hybrid working) - 28 hours per week
4. Orkney College UHI (Kirkwall/hybrid working) - 21 hours per week

Main Purpose of the role:

This role provides front-line support to our Local Officers and supports the delivery of Students’ Association activities at a specific Academic Partner. Student Voice Assistant will provide support to Local Officers, helping them to be as impactful as possible during their year in Office.

They will support the engagement in high-level meetings, such as Board of Management meetings, by providing briefing and meeting support where needed. The role will also be the main point of contact for all HISA activities at the local Academic Partner, supported by our Regional teams. They will provide communications and activities for all members at the Academic Partner, encouraging engagement at all levels.

Key Responsibilities:

***Officer Support***

• Assist the coordination of induction, training, and development of elected officers.
• Administration of meetings and keeping communication with key members of college staff, and key external stakeholders on behalf of the local officers.
• Assist in supporting the local elected officers in the operational running of events, campaigns and activities and their day to day roles.
• Help prepare local officers for Board of Management meetings and other committees.
• Assist in the production of reports from the local officers.

***Student Voice***

• Work in partnership with the local UHI Academic Partner to support the activities, communications and running of the HISA Student Voice system.
• Assist in the training and development of Student Voice representatives, supporting them to engage in the Quality Assurance structure of the College at all levels.
• Support the delivery of election campaigns, encouraging all students to participate.

***Student Engagement***

• To support and help develop local clubs, societies and activities.
• Be a permanent point of contact and liaison between the local officers and the UHI Academic Partner; and through this build good relationships and promote partnership working with college staff.
• Signpost students to specialist advice and guidance or elected officers and staff as appropriate.
• Coordinate the delivery of local communications with members, ensuring regular, relevant and accessible information is shared through a range of channels.

***General***

• To adhere to all relevant HISA policy, procedures and governing documents at all times.
• To undertake appropriate training and development as required for the role.
• To undertake any other duties appropriate to the role, role grade and organisation, within their competence as required by management, to provide operational cover or support for colleagues including absence and periods of peak workload as required.
• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.
• Travel between campuses will be expected.

HISA is a membership-led organisation and its primary purpose is to be the recognised representative of students to the University of the Highlands and Islands. To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions.

The role as Assistant Manager will provide front-line support to our three Local Officers and support the delivery of Students’ Association activities on a local level.

In addition to supporting Local Officers, this role will also involve managing three part time members of staff. Each member of the team is a Student Voice Assistant located at one of the three Colleges within this region: North Highland College, West Highland College and Lews Castle College. The role will involve setting workloads for staff and having regular one to one sessions. This role will also support the Rural & Islands College merger process, which is aiming to merge the three Colleges named into one larger organisation.

As Assistant Manager, you will offer guidance and support to local officers in a busy, student led office environment, helping student leaders to be as impactful as possible. You will also support engagement in high level meetings, such as Board of Management meetings and provide briefing and meeting support where needed. You will also encourage engagement at all levels through communications and activities.

As this role will be working with the three Colleges listed above, we would like the role-holder to be within a commutable distance to one of the campuses, which would be their main working location. There will be an expectation that travel to the other campuses and learning centres will be undertaken as and when needed.

Benefits:

• generous holiday allowance
• sick leave allowance
• hybrid working pattern
• Employee Assistance Portal service - wellbeing tool
• office equipment provided

HISA is a membership-led organisation and its primary purpose is to be the recognised representative of students to the University of the Highlands and Islands. To do this effectively, it is crucial that the student voice of our members is strong and heard by the institutions.

There are 2x positions of Student Voice Assistant available in 2 locations:

1. Highland Theological College UHI (Dingwall & hybrid working) - 12 hours per week

2. West Highland College UHI (Fort William & hybrid working) - 21 hours per week

Main Purpose of the role:

This role provides front-line support to our Local Officers and supports the delivery of Students’ Association activities at a specific Academic Partner. Student Voice Assistant will provide support to Local Officers, helping them to be as impactful as possible during their year in Office.

They will support the engagement in high-level meetings, such as Board of Management meetings, by providing briefing and meeting support where needed. The role will also be the main point of contact for all HISA activities at the local Academic Partner, supported by our Regional teams. They will provide communications and activities for all members at the Academic Partner, encouraging engagement at all levels.

Key Responsibilities:

***Officer Support***

• Assist the coordination of induction, training, and development of elected officers.

• Administration of meetings and keeping communication with key members of college staff, and key external stakeholders on behalf of the local officers.

• Assist in supporting the local elected officers in the operational running of events, campaigns and activities and their day to day roles.

• Help prepare local officers for Board of Management meetings and other committees.

• Assist in the production of reports from the local officers.

***Student Voice***

• Work in partnership with the local UHI Academic Partner to support the activities, communications and running of the HISA Student Voice system.

• Assist in the training and development of Student Voice representatives, supporting them to engage in the Quality Assurance structure of the College at all levels.

• Support the delivery of election campaigns, encouraging all students to participate.

***Student Engagement***

• To support and help develop local clubs, societies, and activities.

• Be a permanent point of contact and liaison between the local officers and the UHI Academic Partner; and through this build good relationships and promote partnership working with college staff.

• Signpost students to specialist advice and guidance or elected officers and staff as appropriate.

• Coordinate the delivery of local communications with members, ensuring regular, relevant and accessible information is shared through a range of channels.

***General***

• To adhere to all relevant HISA policy, procedures and governing documents at all times.

• To undertake appropriate training and development as required for the role.

• To undertake any other duties appropriate to the role, role grade and organisation, within their competence as required by management, to provide operational cover or support for colleagues including absence and periods of peak workload as required.

• It may be necessary for the post-holder to work out of hours on occasion e.g. to cover events and extended office opening hours. A system of time off in lieu will operate to cover this.

• Travel between campuses will be expected.

HISA is seeking to recruit an External Trustee to join the Trustee Board of the incorporated charity. HISA is a membership organisation aligned with the University of the Highlands and Islands and is the primary representative channel between the University and its students. Our aim is to improve the lives and experiences of all students across the UHI Partnership and we do this through a dedicated team of staff and representative Officers. The Board is responsible for setting the strategic direction of the organisation and ensuring that it is well managed and administrated. External Trustees, of which there are four in total, bring skills, knowledge and experience from other sectors to support and develop HISA to achieve its charitable objectives.

As part of the recruitment process, Appointments & Remuneration Committee have reviewed the current skills and experience of the Trustee Board and are seeking applications from candidates with the following areas of knowledge and experience.

• Communications, Marketing and Engagement.
• Commercial Development
• Corporate Governance
• Human Resources

We are seeking a committed and engaged individual who will be able to contribute up to 2 days per month to the role. We also welcome applications from candidates with diverse backgrounds and from typically under-represented groups within our communities. We also encourage applications from the Highlands and Islands area.